Overall I give this property 2 stars, mostly because of the corporation running it. The customer service and attention to detail were lacking. We arrived on Sat.Check-in was 4pm. We had to get to Oak Island before 2 to pick up a beach wheelchair from the parks dept. We got to the property around 2:30, so I called and asked if we could get in early, since we didn't see any cleaning vehicles there. They told us no, so at 4pm we tried the lock and it didn't work. So I called back and they had to send someone out to change the batteries. So we got in a little later than expected. The view was beautiful, the place was plenty spacious for our 20 people. I got up on Sunday, showered and the tub in our bathroom didn't drain. I played with the drain cap but couldn't get the water to drain. We had similar issues with a few of the sinks. The hot tub was only lukewarm. So I called the office to ask for some service, but the office is closed on Sundays. In the meantime my nephew, who does maintenance at a property, was able to get the drain cap out of our shower. The drain was completely clogged with hair. He cleaned that out. He was able to fiddle with the hot tub to get that working. I understand that properties might have some issues. What I think is unacceptable is that the only service available on Sundays is "emergency service", which in their outgoing message they define what an emergency is. I won't stay with this rental company again.