On the beach, surfing
Check availability

Reviews of Waikiki Beach Marriott Resort & Spa

4 out of 5
Waikiki Beach Marriott Resort & Spa
2552 Kalakaua Ave, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 1527 out of 2431 reviews" "
Rating 8 - Good. 523 out of 2431 reviews" "
Rating 6 - Okay. 199 out of 2431 reviews" "
Rating 4 - Poor. 89 out of 2431 reviews" "
Rating 2 - Terrible. 93 out of 2431 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a porch with a beautiful view. The Hotel is within walking distance of Waikiki Beach, the Honolulu Zoo and so much more. There are many shuttles and buses that stop there to take tours of places like Pearl Harbor and Diamond Head Park. The room was always cleaned and refreshed every day. The lobby was full of restaurants and stores and even a Surfing store! The bathroom was huge and had very efficient shower and toilet. The room had air-conditioning, which is needed in Hawaii!
Stayed 3 nights in May 2024

10/10 Excellent

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms and facility. Across the street from Waikiki beach and close to all the stores on the avenue. There's 2 ABC stores on the property which made it very convenient.
Stayed 5 nights in Apr 2024

10/10 Excellent

Juan David, South gate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms. Clean and quiet. Enjoyed our stay. Great beach view.
Stayed 3 nights in May 2024

10/10 Excellent

Annette, Discovery Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best view and our room was nice .
Stayed 3 nights in May 2024

10/10 Excellent

Javier Ayala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our view. Nothing bad to say about the resort I enjoyed my time there. Would recommend.
Stayed 4 nights in May 2024

6/10 Okay

Rashmi

Travelled with family
Liked: Cleanliness, property conditions & facilities
To pay for the ammenties and events is not right when we don't think we will attend It's a lot to play 50$ per day and forced to pay We should be asked to pay when we reserve that event and attend not otherwise This is waste for people on top of hotel lodging
Stayed 4 nights in Apr 2024

10/10 Excellent

JUANA MAGALY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
D
Stayed 3 nights in May 2024

10/10 Excellent

Melissa, Murrieta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing and close to everything!
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice!
Stayed 4 nights in May 2024

10/10 Excellent

Karen Lynette, Hewitt

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the telephone in my room hardly worked. The maintenance man said its the remotes thatvmake it difficult to use. Other than that I'll would definitely stay here again
Stayed 5 nights in May 2024

2/10 Terrible

Pranav B, Baltimore

Liked: Staff & service
Disliked: Amenities
We were surprised with a resort fee of $50 which wasn't mentioned to us at any point.
Stayed 7 nights in Apr 2024

10/10 Excellent

Susana, Belleville

Beautiful stay well kept clean and staff very friendly.
Stayed 4 nights in Apr 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice in a great location. The beach is right across the street. Stores and restaurants within walking distance or you can take the local bus system. I loved the poolside service and happy hour menu. I did not like the peddling of timeshares under the guise of welcome gifts. The onsite luau can be purchased on line for less than the supposed discount price from the hotel. The best luau is the Polynesian Culture Center but if you want more than one, it's very convenient at the hotel.
Stayed 14 nights in Apr 2024

10/10 Excellent

Marilyn, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. We were sble to walk to shopping centers and eating places.
Stayed 4 nights in Apr 2024

6/10 Okay

Kathy

Travelled with partner
Very small room with a view of a wall and parking lot
Stayed 1 night in Apr 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced and overrated
Stayed 5 nights in Apr 2024

8/10 Good

octavio, Santa ana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is insane in price and trying to find 1
Stayed 3 nights in Apr 2024

10/10 Excellent

Jackie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across to the beach.
Stayed 6 nights in Apr 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic location. The hotel is also beautiful. The only complaint I have is that the shower had an aggressive amount of hair on the wall and on the shampoo, conditioner, and shower gel that was definitely not mine. Other than that, the staff was friendly and it was a nice experience.
Stayed 5 nights in Apr 2024

6/10 Okay

Jeremy, El Sobrante

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For context, I stayed at this hotel last year in 2023 and had a great and memorable time. This time around it was different. First, when arriving to the hotel in the valet area. A valet team member greeted me by asking are you in the right place? “This is the Marriott Resort….” I’m like yes, I’m in the right place (as I have already paid for my rooms, I sure would hope I’m in the right place). I thought that was kind of insulting to reiterate to me what the hotel name was as if I didn’t book it and see the big-ass sign coming in. I actually really did not appreciate that. Then the person asked me if I had stayed here before. I said yes, last year. She looked real stupid after I answered. She could have just lead with us this your first time with us. The energy was that my family could not afford it. Didn’t appreciate that.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ferdinand

Liked: Cleanliness, amenities, property conditions & facilities
excellent area
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the time there and will be coming back!
Stayed 5 nights in Apr 2024

4/10 Poor

Michael

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room air conditioner generated too much noise when power on to minimum speed (they said it is silent mode). I use the phone testing the noise is reached to 52 dba if I turn to full speed then come to 63 dba. Also, the room windows can not block the noise from outside activities. I have to wait until 2:00am that I can sleep. I was assigned 1108 room. After complained, they changed the room to 1116, it remain the same problem. You can check the hotel record. You can assign one person to live there for detail experience. There are so many minor issue on this hotel. For example, refrigerator generate noise once a while at night, coffee mate run out without fill in next day.
Stayed 4 nights in Apr 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. Nice pool area. Great location, close to beach, restaurants and shopping.
Stayed 2 nights in Apr 2024

2/10 Terrible

Lindsey

Travelled with family and small children
Disliked: Staff & service
I was scheduled to check in during Spring Break. On the day before my flight I was in the hospital for emergency surgery and stayed in the hospital 4 days. On the 2nd day the I called Expedia and the hotel directly to explain my circumstances. Both parties refused to even offer a credit for a future stay, let alone a refund. It was spring break, and going to be me and my two children traveling. I will never book a hotel again with such an uncaring chain.
Stayed 4 nights in Mar 2023

8/10 Good

gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$55 self parking fee per night is a bit much.
Stayed 5 nights in Apr 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Zonia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel. The location is prime. Staff were extremely friendly. They had upgrades availbale for a cost at check-in. Beautiful views from the balcony. An outdoor pool for the family to enjoy. The elevators come pretty quickly. Very safe for the customers, strangers cannot easily enter the upper floors. The room decorations are simple and elegant. The room gets made on time. You'll find the room clean every time you return back to your hotel after having breakfast or late lunch. We loved coming back to a clean room. The only thing we did not like at all was that the pillows and mattresses in the rooms werrw extremely uncomfortable. Considering that we booked at a Marriot chain hotel, we expected better. The entire stay at this hotel was great except it gave us pain in our necks. The mattress is extremely thin and the pillows are extremely flat. You guys need to up your game with the mattress and pillow situation. Its letting your customers down on multiple occassions.
Stayed 7 nights in Apr 2024

8/10 Good

Vy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many things to do at this property. It's a nice spot to be and one of the top hotel. Activities are great. Price is high and I did not like that I've ordered Ocean view room and it's has multi type of ocean views. It required extra fees for room upgrade. My first 2 nights my view was another building. Not transparent on my room order.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stunning
Stayed 5 nights in Jan 2024

10/10 Excellent

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice place to stay they had live performances a nice bar and game area lots of stores, great location within a 10 minute walk you could find so many things
Stayed 7 nights in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Vahik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 3 nights in Apr 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you get the right room. You have to be very specific with reservations, i had to do the upgrade twice in order to get the room I intended to get. The room we had was perfection - spacious, very quit at night, amazing view. But again, had to do 2 upgrades to get the right room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sean Patrick, Ontario

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty busy area. Kind of noisy. A lot of homeless. Other than that great location. Close to the beach. A lot of good restaurants nearby. A lot of tours have pickup locations near the hotel.
Stayed 8 nights in Apr 2024

10/10 Excellent

Deepa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Stayed before and will stay again. Breakfast buffet is quite a spread. Great views from the upper floors. Beach is across the road. Try it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Beatriz Judith Cisneros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgrade to an ocean view and it was the highlight of our trip Highly recommend Ocean View
Stayed 4 nights in Apr 2024

10/10 Excellent

joe hesau

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love our stay, just had a wonderful stay
Stayed 4 nights in Apr 2024

8/10 Good

Kaili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Quyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was cute and right across the street from the beach. Very convenient location tons of dining and shopping options. The only downside is the resort fees and security deposit was outrageous. They offer limited activities to justify the resort fee and we were only able to attend one of the activities during our week there. The conference room it was in was hot everyone was sweating and there wasn’t enough seating for everyone. Overall it was a great location and the room itself is nice but the resort fees and security deposit amount was too extreme.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and the staff was amazing!! They offer free classes on certain days like lei making and ukulele which was so fun! The beach was right outside the hotel and there were plenty of shops within walking distance. Will definitely book again!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Bart Carl, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach. Cleaning staff was great.
Stayed 6 nights in Apr 2024

8/10 Good

Razel Joy

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The room did not meet my expectations, I had to change and they charged me, Parking was too expensive, there was no breakfast service in my package, I paid too much money for a seat on the plane so this package was too expensive
Stayed 3 nights in Apr 2024

8/10 Good

Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely, the staff was friendly. Would go back
Stayed 5 nights in Apr 2024

10/10 Excellent

Cornell O

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay during vacation. Close to Beach, shopping, food. Property is clean with fun activities (free) and staff are very nice and professional.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities
All around 10/10 hotel
Stayed 4 nights in Apr 2024