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Royal Hills

3.0 star property
A peaceful escape where travelers can savor delicious meals, relax in outdoor spaces, and enjoy attentive service that enhances every moment

Choose dates to view prices

Royal Hills offers a peaceful setting with continental breakfast and international dishes at the restaurant. Relax in the garden or on the terrace with free WiFi throughout. Guests appreciate the helpful staff who enhance the stay experience.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Royal Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Hills?

Self-parking is free at this property.

What time is check-in at Royal Hills?

Check-in begins at 2 PM.

What time is check-out at Royal Hills?

Checkout is at 11 AM.

Where is Royal Hills located?

Situated in Nuwara Eliya, this hotel is within 1 mile (2 km) of Lake Gregory and Moon Plains Viewpoint. Galway Forest Reserve and Victoria Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.0

6.0

Cleanliness

2.0

Location

4.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Alicia

Liked: Cleanliness, room comfort
Disliked: Staff & service

Suitable room but lacking elsewhere

Although we booked months in advance for a three night stay, upon arrival we were informed that a room wasn't available for the second night. We ended up in a different room each night of our stay. The buffet was good, but on the last night there was suddenly no dinner available without warning. Overall, the room was clean and acceptable for a short stay, but the customer service was lacking.
Verified

4/10 Poor

bruno

Disliked: Cleanliness, staff & service, property conditions & facilities

Je ne recommande pas

On commence par quoi ? L'accueil. Suite à une mauvaise communication entre l'hôtelier et le prestataire Expedia, on nous a dit qu'il fallait payer alors que c'était déjà fait via hôtels.com. On nous a traité comme de mauvais payeurs. Rien que pour ça je n'ai plus rien apprécié. Il a bien fallu 15 minutes de négociations pour avoir gain de cause. Ensuite, la chambre et la salle de bains sont vraiment vétustes et limites propres. Pour terminer, une odeur de nourriture remontait des 6h du matin. Bonjour les valises... La cerises sur le gâteau, l'emplacement : au milieu de nulle part et pas du tout du bon côté du lac...
Stayed 1 night in Feb 2019