Title: Heaven Seven Nuwara Eliya Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heaven Seven Nuwara Eliya Lakefront hotel with rooftop terrace and coffee shop/cafe ![Front of property – evening/night](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/72cee66f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/b99b36d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/b6d53def.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 Bedroom, Balcony | View from room](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/a2a4e16a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/f57624cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heaven Seven Nuwara Eliya sits lakeside offering peaceful surroundings with an adjacent golf course and a rooftop terrace with views. Travelers can enjoy meals at the restaurant, take advantage of laundry services, and start their day with coffee at the on-site cafe. 7.8 Good ## Popular amenities - Bar - Room service - Housekeeping - Laundry - Air conditioning - Restaurant ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11541822&PinnedHotelID=11541822&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Balcony](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/e1b76fd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View ### Highlights Separate sitting area Air conditioning TV Premium bedding Ceiling fan Separate bedroom Blackout curtains Private bathroom - 237 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Family Room | 1 bedroom, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/56317dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Air conditioning TV Premium bedding Blackout curtains Ceiling fan Separate bedroom Private bathroom - 376 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 King Beds ![Standard Double Room, 1 King Bed, Ensuite | 1 bedroom, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/48b3b0c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Ensuite ### Highlights Separate sitting area Air conditioning TV Premium bedding Ceiling fan Separate bedroom Blackout curtains Private bathroom - 205 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Double Room, Mountain View | 1 bedroom, premium bedding, desk, blackout curtains](https://images.trvl-media.com/lodging/12000000/11550000/11541900/11541822/8df7c712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Mountain View 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning TV Premium bedding Ceiling fan Separate bedroom Blackout curtains Private bathroom - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Heaven-Seven-Nuwara-Eliya.h11541822.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Heaven-Seven-Nuwara-Eliya.h11541822.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.96120%2C80.76459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lX70S8nCpLmuTl4XplQn5Gck6wA=) 24A, Haddon Hill Road, Nuwara Eliya, 22200 #### What's nearby - Victoria Park - 10 min walk - 0.6 miles - Lake Gregory - 11 min walk - 0.6 miles - Single Tree Hill - 16 min walk - 0.9 miles - Assemblies of God Church Nuwara Eliya - 18 min walk - 1.0 mile - Nuwara Eliya Golf Club - 18 min walk - 1.0 mile #### Restaurants - ‪Barista - ‬7 min walk - ‪Indian Summer Restaurant - ‬17 min walk - ‪Milano Restaurant - ‬3 min drive - ‪Ambal's Hotel - ‬3 min drive - ‪Grand Hotel - ‬19 min walk ## About this property ### Heaven Seven Nuwara Eliya Hotel by the lake You can look forward to an adjacent golf course, a rooftop terrace and a coffee shop/cafe at Heaven Seven Nuwara Eliya. The on-site restaurant offers lunch and dinner. Dry cleaning/laundry services and a bar are available to all guests. You'll also find perks such as: - Bike hire, a local area shuttle and express check-out - Barbecues, tour/ticket information and luggage storage - Concierge services, a front desk safe and free newspapers Room features All guest rooms at Heaven Seven Nuwara Eliya offer comforts, such as premium bedding and air conditioning, as well as amenities, such as separate sitting areas and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and bidets - TVs with satellite channels and DVD players - Separate sitting areas, electric kettles and ceiling fans ## Similar properties ![Grand Suite, Multiple Beds, Jetted Tub, Lake View | View from room](https://images.trvl-media.com/lodging/49000000/48400000/48392700/48392633/7cd581f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Turf Nuwara Eliya - Parking included - Free WiFi - Restaurant - Laundry 8.8 Excellent 16 reviews £71 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=48392633&PinnedHotelID=48392633&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/102000000/101520000/101516000/101515974/c96d540a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bulwark Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews £68 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=101515974&PinnedHotelID=101515974&HadPinnedHotel=true®ionId=-1&adults=2) ![Extra beds](https://images.trvl-media.com/lodging/5000000/4040000/4031800/4031757/827cfbc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing St. Andrew's Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 7.6 Good 132 reviews £175 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4031757&PinnedHotelID=4031757&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106810000/106805900/106805806/6e36819a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrabella Nuwara Eliya Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 10 Exceptional 3 reviews £37 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=106805806&PinnedHotelID=106805806&HadPinnedHotel=true®ionId=-1&adults=2) ![Honeymoon Loft | Premium bedding, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/102000000/101060000/101055300/101055267/5c884dd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Blackberry Cottage Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 8.0 Very good 1 review £64 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=101055267&PinnedHotelID=101055267&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/12000000/11480000/11476500/11476439/6a4c9f23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Glendower Nuwara Eliya - Parking included - Free WiFi - Restaurant - Game room 7.6 Good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=11476439&PinnedHotelID=11476439&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/18000000/17370000/17364900/17364859/8c3b802d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing Oatlands Bungalow Nuwara Eliya - Free WiFi - Breakfast available - Laundry - Room service 8.6 Excellent 8 reviews £47 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=17364859&PinnedHotelID=17364859&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 20 per person)](https://images.trvl-media.com/lodging/20000000/19550000/19542000/19541972/727257a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araliya Green City - Your Gateway to Everything in Nuwara Eliya Nuwara Eliya - Pool - Spa - Kids pool - Parking included 7.8 Good 28 reviews £136 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=19541972&PinnedHotelID=19541972&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104490000/104484700/104484657/dde15497.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yara Nuwara Eliya Nuwara Eliya - Parking included - Free WiFi - Restaurant - Breakfast available 8.0 Very good 3 reviews £85 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=104484657&PinnedHotelID=104484657&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17350000/17349300/17349264/ae70d64f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tea Garden Nuwara Eliya - Breakfast included - Parking included - Free WiFi - Outdoor space 9.0 Wonderful 54 reviews £36 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=17349264&PinnedHotelID=17349264&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transport - Area shuttle (surcharge) ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 18-hole adjacent golf course - Bicycle rentals - Billiards/pool table ### Family friendly - DVD player - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - In the mountains - On a lake - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Low-height counter and sink - No lift - Raised toilet seat ### More - 2 buildings - 3 floors - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: 11:30 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions The front desk is open daily from 6:30 AM - 11:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Heaven Seven Nuwara Eliya Hotel Heaven Seven Hotel Heaven Seven Nuwara Eliya Heaven Seven Heaven Seven Nuwara Eliya Hotel Heaven Seven Nuwara Eliya Nuwara Eliya Heaven Seven Nuwara Eliya Hotel Nuwara Eliya ## Frequently asked questions ### Is Heaven Seven Nuwara Eliya pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Heaven Seven Nuwara Eliya? > Check-in start time: 1:00 PM; check-in end time: 11:30 AM. Late check-in is available during limited hours. ### What time is check-out at Heaven Seven Nuwara Eliya? > Checkout is at noon. ### Where is Heaven Seven Nuwara Eliya located? > Situated in Nuwara Eliya, this golf hotel is within 1 mile (2 km) of Victoria Park, Lake Gregory and Nuwara Eliya Golf Club. Galway Forest Reserve and Assemblies of God Church Nuwara Eliya are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heaven Seven Nuwara Eliya Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 15 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 5.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 8/10 Good #### Molly 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good spot for a night on the way— simple and clean, with lovely warm service. Probably a bit overpriced but a solid, good option. Food was delicious as well and they accommodated all of our needs. ##### Molly Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller 27 Oct 2019 Disliked: Staff & service, amenities, property conditions & facilities 歯ブラシなし、テッシュペーパーなし、屋根裏部屋 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Ziv 8 Oct 2019 Liked: Staff & service, property conditions & facilities, room comfort Good hotel but not much more ##### Ziv Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Minesh 3 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect overnight stay, clean and friendly! Great staff, great hotel, no request too big id they can accomodate. All in all a pleasant stay! ##### Minesh Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller 20 Feb 2019 The Hotel was fine for the price paid. But the food was poor. Lovely view from Balcony ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 25 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice hotel in nuwara elliya close to lake. restaurant needs some improvement in services. ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller 21 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All good recommend property All good recommend property All good recommend property ##### Verified traveller Stayed 1 night in Oct 2018 ### 8/10 Good #### Verified traveller 14 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Luxurious Rooms are spacious and clean. Additional bed for child is good. Staff were able to customize food to suit Indian needs(vegetarian) ##### Verified traveller Stayed 2 nights in Sep 2018 ### 8/10 Good #### TJ, Aus 18 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities Staff are great. Place gets noisy in the windy times. Not much to do so don’t expect too much. Cool place. ##### TJ Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Verified traveller 30 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel All good but staff (restaurant) attitude is not good that mach.they are just working not professional. Running and speed louder is too mach.housekeeping and front desk staff is good.some one recommended this place for me.but expected more standard in this hotel. ##### Verified traveller Stayed 1 night in Apr 2018 ### 6/10 Okay #### SnookyJ, Bournemouth 12 Mar 2018 #### Tucked away This is a small hotel, tucked away from the main hustle and bustle of Nuwara. It served our purposes very well. The staff were all very pleasant although the lady on reception didn't appear to have particularly good English. The staff in the restaurant were efficient and hardworking and the food served was good. It served our purposes well for two nights. ##### SnookyJ Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Ofelia, Alberta, Canada 24 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel with great view of the mountains Very nice room and comfy bed, welcoming staff - loved the tea. ##### Ofelia Stayed 1 night in Sep 2017 ### 6/10 Okay #### Verified traveller 12 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### large hotel efficient This is a large hotel and efficient. Rooms were cold at night and we were in a noisy location but that's not the hotel's fault. Loved the Pedro estate tea walk near by. ##### Verified traveller ### 8/10 Good #### Verified traveller 6 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店在半山腰，没有浴缸，只有淋浴。老板提供了取暖器，屋子里还算舒适。早上起来，阳光洒满整个山头，很是好看。早餐的地方也很幽静。 ##### Verified traveller ### 8/10 Good #### Tracy 1 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 地點稍為偏遠 酒店內外都挺新，服務也不錯，餐廳的食物很美味；但位處半山上，來時都花了些時間尋找，門口停車位置也狹窄，房間偏小，景觀也一般，都是別家的屋頂 ##### Tracy ### 6/10 Okay #### Oscar 31 Oct 2016 Disliked: Cleanliness #### Good place to rest your head, but needs updating This hotel is just average. The breakfast was good, but not great. The one thing I liked about the hotel was the sitting area outside our hotel room. My adult family members and I would congregate each evening and have drinks, and kind of happy hour. Other than this, the rooms were a little in need of updating. There wasn't much space in the rooms, and the lamps were in poor shape. However, we made the best of our stay. ##### Oscar ### 10/10 Excellent #### jasvindar 21 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great hotel. friendly staff. good location ##### jasvindar ### 8/10 Good #### Verified traveller 23 Mar 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel to spend night Really nice hotel with good food and Friendly staff. ##### Verified traveller ### 8/10 Good #### Moni und Nils, Wien Austria 6 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes Hotel in dreckiger Stadt Gegen das Hotel kann man nichts schlechtes sagen im Gegenteil ist schön ,nur hat uns Nuwara Eliya abgesehen von der Natur wirklich enttäuscht . Horton Plains waren klasse ##### Moni und Nils ### 8/10 Good #### Nicholas, Cairns 2 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adequate hotel We had a two day stay. The hotel was clean and our room quite large. The only fault was the door handle to get into the room and also the bathroom door handle were faulty. ##### Nicholas ### 6/10 Okay #### Stacey, Canberra 31 Dec 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### New hotel - still to perfect customer service This hotel is a short walk into the center of the town. A very new hotel however it was quite noisy. Ask for a room on the top level as this may not be as noisy. Sheets were soiled when we arrived and we had to ask to have them changed ##### Stacey ### 4/10 Poor #### The YAK, London, England 13 Dec 2015 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### OVER PROMISE - WELL BELOW ANTICIPATED DELIVERY. Bed hilariously creaky and only fixed at my insistence and then with a club hammer and four inch nails so clearly no maintenance team on site. Mountain view turned out to be crested by a military installation with a five o'clock shadow of aerials, other mountain view obscured by a power line and pole. Handle on bathroom door broken on inside and bolt to lock door shut did not work because door did not fit properly. Meal bought on restaurant very substandard and dull, especially when compared with local prices, service in dining room very good though. I could go on more, believe me. Oh, managers walked about the place dragging their feet on the floor, aaaargh! ##### The YAK ### 10/10 Excellent #### Verified traveller 25 Sept 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### الراحة رائعة جدا ##### Verified traveller ### 2/10 Terrible #### ibrahim 17 Sept 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### سيء جدااااااااااا جدا سيء لا نظافة و لا خدمة و لا معاملة ( ما انصح فيه ابداااا ) ##### ibrahim ### 2/10 Terrible #### Barbara, München 16 Sept 2015 Liked: Cleanliness, room comfort Disliked: Staff & service #### Hotel in Erweiterungsphase mit diebischem Personal Wurde bei meiner abendlichen Ankunft recht gleichgültig und "nicht" wie üblich mit einem freundlichen Willkommen sowie einem Begrüßungsgetränk empfangen. Während meines anschließenden Abendessens wurden mir aus meinem Zimmer dann 5000 Rupies und meine Visakarte geklaut, Umstände, die ich erst am nächsten Morgen bemerkte. Die Hotelleitung tat daraufhin nur zum Schein ihr Mögliches, um den Dieb zu entlarfen. So ließ sie mich "wertlose" Überwachungsfilme ansehen, die gar nicht im fraglichen Zeitraum entstanden waren, wie sich nach 2 1/2 Stunden schließlich herausstellte. Da die Bemühungen der Hotelleitung mit meinem entstandenen Verlust umzugehen absolut kundenfeindlich und ignorrant waren, zeigte ich meinen Diebstahl anschließend bei der Polizei in Nuwara Eljya an. Der ganze Vorfall kostete mich insgesamt einen wertvollen Tag meines Urlaubs. Gott sei Dank ließ ich die Karte gerade noch rechtzeitig sperren, bevor der Dieb bereits einige Stunden nach der Entwendung versuchte Geld abzuheben. ##### Barbara ## Expedia's Latest Trends ### Hotels > [Karpaha Sands](https://www.expedia.co.uk/Kiran-Hotels-Karpaha-Sands.h25098112.Hotel-Information) > > [Ceylon Tea Trails - Relais and Chateaux - All Inclusive](https://www.expedia.co.uk/Norwood-Hotels-Ceylon-Tea-Trails.h4045356.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.co.uk/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.co.uk/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Anantara Peace Haven Tangalle Resort](https://www.expedia.co.uk/Tangalle-Hotels-Anantara-Peace-Haven-Tangalle-Resort.h11229814.Hotel-Information) > > [Amaya Beach Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Amaya-Beach-Pasikudah.h6780993.Hotel-Information) > > [Aliya Resort & Spa](https://www.expedia.co.uk/Avudangawa-Hotels-Aliya-Resort-Spa.h9849536.Hotel-Information) > > [Cinnamon Bey Beruwala](https://www.expedia.co.uk/Beruwala-Hotels-Cinnamon-Bey-Beruwala.h8256226.Hotel-Information) > > [Cinnamon Citadel Kandy](https://www.expedia.co.uk/Kandy-Hotels-Cinnamon-Citadel-Kandy.h4031542.Hotel-Information) > > [Habarana Village by Cinnamon](https://www.expedia.co.uk/Habarana-Hotels-Habarana-Village-By-Cinnamon.h4031747.Hotel-Information) > > [Sun Siyam Pasikudah](https://www.expedia.co.uk/Pasikuda-Hotels-Sun-Siyam-Pasikudah.h9272270.Hotel-Information) > > [FOX Resorts Kandy](https://www.expedia.co.uk/Kandy-Hotels-FOX-Resorts-Kandy.h17399100.Hotel-Information) > > [Amaya Hills Kandy](https://www.expedia.co.uk/Kandy-Hotels-Amaya-Hills-Kandy.h1700850.Hotel-Information) > > [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > > [Sheraton Kosgoda Turtle Beach Resort](https://www.expedia.co.uk/Kosgoda-Hotels-Sheraton-Kosgoda-Turtle-Beach-Resort.h48743974.Hotel-Information) > > [Maalu Maalu Resort & Spa](https://www.expedia.co.uk/Pasikuda-Hotels-Maalu-Maalu-Resort-Spa.h6504916.Hotel-Information) > > [Avani Kalutara Resort](https://www.expedia.co.uk/Kalutara-Hotels-Avani-Kalutara-Resort.h4031708.Hotel-Information) > > [Cinnamon Bentota Beach – Signature Selection](https://www.expedia.co.uk/Bentota-Hotels-Cinnamon-Bentota-Beach.h36466861.Hotel-Information) > > [Kahanda Kanda](https://www.expedia.co.uk/Angulugaha-Hotels-Kahanda-Kanda.h11263998.Hotel-Information) > > [Shangri-La Hambantota](https://www.expedia.co.uk/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Pandanus Beach Resort & Spa](https://www.expedia.co.uk/Induruwa-Hotels-Pandanus-Beach-Resort-Spa.h11289546.Hotel-Information) > > [Vivanta Colombo, Airport Garden](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Vivanta-Colombo.h526350.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.co.uk/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Le Grand Galle](https://www.expedia.co.uk/Galle-Hotels-Le-Grand-Galle-By-Asia-Leisure.h24010679.Hotel-Information) > > [The Fortress Resort & Spa Galle](https://www.expedia.co.uk/Koggala-Hotels-The-Fortress-Resort-Spa.h7821441.Hotel-Information) > > [Hotel Sigiriya](https://www.expedia.co.uk/Sigiriya-Hotels-Hotel-Sigiriya.h1609730.Hotel-Information) > > [The Sun House](https://www.expedia.co.uk/Galle-Hotels-The-Sun-House.h15677263.Hotel-Information) > > [Taj Bentota Resort & Spa](https://www.expedia.co.uk/Bentota-Hotels-Taj-Bentota-Resort-Spa.h581365.Hotel-Information) > > [go camping](https://www.expedia.co.uk/Go-Camping.h23256271.Hotel-Information) > > [Cinnamon Lodge](https://www.expedia.co.uk/Habarana-Hotels-Cinnamon-Lodge.h1854476.Hotel-Information)