Title: Galway Heights Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=690999121335304192&destination=Nuwara+Eliya%2C+Nuwara+Eliya+District%2C+Central+Province%2C+Sri+Lanka&selected=33402683&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Galway Heights Hotel Guests enjoy the hotel's cozy cafe while exploring local shops in the surrounding district, with free self-parking and attentive staff enhancing the experience. ## Photo gallery for Galway Heights Hotel ![Dining - Galway Heights Hotel (Nuwara Eliya)](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/ef0999d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Galway Heights Hotel (Nuwara Eliya)](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/6dc989c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room, Non Smoking, Mountain View | Frette Italian sheets, premium bedding, memory-foam beds, minibar - Galway Heights Hotel (Nuwara Eliya)](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/d848ab7b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Galway Heights Hotel (Nuwara Eliya)](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/f484d6a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Galway Heights Hotel (Nuwara Eliya)](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/804daeb7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Galway Heights Hotel sits in the heart of a shopping district, offering an upscale retreat. Travelers can unwind at the daily manager's reception, grab coffee at the cafe, or browse nearby shops. Free WiFi and helpful staff make stays here particularly comfortable. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Gym - Breakfast available - Business services £77 includes taxes & fees 21 Apr - 22 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=33402683&PinnedHotelID=33402683&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Deluxe Double or Twin Room, Non Smoking, Mountain View ![Frette Italian sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/d3bbf524.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Non Smoking, Mountain View 10.0 Exceptional 2 reviews - 1 bedroom - Sleeps 3 - 2 Large Single Beds OR 1 King Bed ### View all photos for Superior Double Room, Non Smoking ![Frette Italian sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/40f773c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking - Sleeps 2 - 2 Large Single Beds OR 1 King Bed ### View all photos for Deluxe Double or Twin Room, Non Smoking, Courtyard View ![Deluxe Double or Twin Room, Non Smoking, Courtyard View | Frette Italian sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/541175ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Non Smoking, Courtyard View - 1 bedroom - Sleeps 3 - 2 Large Single Beds OR 1 King Bed ### View all photos for Luxury Double or Twin Room, Mountain View ![Luxury Double or Twin Room, Mountain View | Mountain view](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/31f7db57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room, Mountain View - Sleeps 3 - 2 Large Single Beds OR 1 King Bed ### View all photos for Junior Suite, Non Smoking ![Mountain view](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/bd1c55d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking - Valley view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Frette Italian sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/e05cbffd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite - 1 bedroom - Sleeps 3 - 1 King Bed ### Presidential Suite - Sleeps 2 ### Corner Luxury Double Or Twin Room With Mountain View And Estate View - Sleeps 3 ### Deluxe Double Or Twin Room, Non Smoking, Mountain View - Sleeps 3 ### Standard Room - Sleeps 2 ### View all photos for Junior Suite With Mountain View ![Frette Italian sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/34000000/33410000/33402700/33402683/dcf07a3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Mountain View - Sleeps 3 ### Deluxe Double Or Twin Room, Non Smoking, Courtyard View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Galway-Heights-Hotel.h33402683.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNuwara-Eliya-Hotels-Galway-Heights-Hotel.h33402683.Hotel-Information) ## About the area Located in Nuwara Eliya, Galway Heights Hotel is in a shopping district and near a boardwalk. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pedro Tea Factory and Hakgala Botanic Gardens. Explore all the area has to offer with hiking/biking trails and horse riding. [Visit our Nuwara Eliya travel guide](https://www.expedia.co.uk/Nuwara-Eliya.dx690999121335304192) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.96506%2C80.78103&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wkxSutTe-BMLBXLqjSd4sSXXljI=) Upper Lake Rd, Nuwara Eliya, CP, 22200 ### What's nearby - ![Lake Gregory](https://images.trvl-media.com/place/6049994/cbbe82c1-d0f4-4559-b9f8-4c8b39bc511e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Gregory 8 min walk \- 0.5 miles - ![Pedro Tea Factory](https://images.trvl-media.com/place/6049994/11596978-c09a-4033-9ef2-426bb0512162.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pedro Tea Factory 4 min drive \- 1.2 miles - ![Nuwara Eliya Golf Club](https://images.trvl-media.com/place/6049994/e62a0c97-d727-426f-bda2-3d4c7a62a805.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nuwara Eliya Golf Club 5 min drive \- 1.6 miles - Assemblies of God Church Nuwara Eliya 16 min walk \- 0.9 miles - Lover's Leap Waterfall 4 min drive \- 1.2 miles ### Getting around - Haputale Railway Station 55 min drive ### Restaurants - Barista 5 min drive - Indian Summer Restaurant 4 min drive - Cafe Noshers 4 min drive - Ambal's Hotel 5 min drive - Nuwara Eliya Coffee Center And Restaurant 5 min drive ## About this property ### Galway Heights Hotel Upscale hotel in a shopping district A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Galway Heights Hotel. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room. You'll also enjoy the following perks during your stay: - Free self-parking and valet parking - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - An electric car charging station, express check-out and express check-in - Guest reviews give top marks for the helpful staff Room features All guest rooms at Galway Heights Hotel include comforts, such as premium bedding, as well as amenities, such as late-night room service and free WiFi. Other amenities include: - Hypo-allergenic bedding, Frette Italian sheets and memory foam beds - Rainfall showers and bidets - 32-inch LED TVs with premium channels and DVD players - Electric kettles, heating and daily housekeeping ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/20000000/19550000/19542000/19541972/791048f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araliya Green City - Your Gateway to Everything in Nuwara Eliya Nuwara Eliya - Pool - Spa - Kids’ pool - Parking included 7.8 Good 33 reviews £111 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=19541972&PinnedHotelID=19541972&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4040000/4031800/4031757/8b7fb9b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jetwing St. Andrew's Nuwara Eliya - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.6 Good 133 reviews £89 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=4031757&PinnedHotelID=4031757&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/12000000/11950000/11941000/11940949/ee181d35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araliya Green Hills - Where Historic Charm Mingles with Natural Beauty Nuwara Eliya - Pool - Spa - Kids’ pool - Parking included 7.4 Good 36 reviews £70 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=11940949&PinnedHotelID=11940949&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/30000000/29030000/29024700/29024680/4bd53361.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Golden Ridge Hotel Nuwara Eliya - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 26 reviews £168 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=29024680&PinnedHotelID=29024680&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/2000000/1610000/1602600/1602583/1ad14f33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Nuwara Eliya - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 193 reviews £198 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=1602583&PinnedHotelID=1602583&HadPinnedHotel=true®ionId=-1&adults=2) ![Family suite Room | Private kitchen | Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/55000000/54040000/54036300/54036211/86b3aaab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araliya Red - Budget friendly Hotel- Where you find stunning 360 panoramic view of Nuwara Eliya Nuwara Eliya - Pool - Spa - Kids’ pool - Parking included 8.0 Very good 23 reviews £79 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=54036211&PinnedHotelID=54036211&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: 5:00 AM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 12 for adults and from USD 7 for children - Airport shuttle fee: USD 150 per vehicle (one-way) - Rollaway bed fee: USD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Parties and events are allowed on site Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January No pets and no service animals are allowed at this property ### Property is also known as Galway Heights Hotel Nuwara Eliya Galway Heights Nuwara Eliya Galway Heights Hotel Hotel Galway Heights Hotel Nuwara Eliya Galway Heights Hotel Hotel Nuwara Eliya ## Frequently asked questions ### Is Galway Heights Hotel pet-friendly? ### How much does it cost to stay at Galway Heights Hotel? ### How much is parking at Galway Heights Hotel? ### What time is check-in at Galway Heights Hotel? ### What time is check-out at Galway Heights Hotel? ### Does Galway Heights Hotel provide a shuttle to the airport? ### Where is Galway Heights Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Galway Heights Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.4 Location ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 32 8 - Good 20 6 - Okay 4 4 - Poor 0 2 - Terrible 4 ## Reviews Verified ### 8/10 Good #### Kaminie 20 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Small no frills boutique hotel. Very clean. Staff is very courteous and helpful. Enjiyed my stay. ##### Kaminie Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Sundeep 19 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is very clean, food and breakfast excellent but what pleased us most is the staff who were always available with a smile on their face and always ready to help ##### Sundeep Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Ravitha 14 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, clean n confy rooms ##### Ravitha Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Balarajan 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a pretty relaxed environment and the staff were awesome! ##### Balarajan Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### HARIHAR 11 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place. ##### HARIHAR Stayed 1 night in Feb 2024 Verified ### 10/10 Excellent #### Christina 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### charming hotel in midst of tea plantations we had a lovely time in Galway Heights. We really liked the location in a small rural road close to a hindu temple and small village and in the tea plantations. Breakfast was very nice, and the staff very attentive. The only grievance was the lack of elevator. We would definitely recommend this. ##### Christina Stayed 1 night in Apr 2025 Verified ### 6/10 Okay #### Raj 8 Jan 2024 Liked: Staff & service Average stay, rooms basic facilities, basic. Staff were helpful though. ##### Raj Stayed 2 nights in Jan 2024 Verified ### 8/10 Good #### Ellen 26 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel even if lacking character We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around. ##### Ellen Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Shashi 22 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget ##### Shashi Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Anendra 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs! ##### Anendra Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Krishnamoorthy 21 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### Mind the step Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater. I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other. Not sure what health and safety in SriLanka doing about this. ##### Krishnamoorthy Stayed 2 nights in Jul 2024 Verified ### 10/10 Excellent #### Shanee 5 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room. ##### Shanee Stayed 1 night in Mar 2023 Verified ### 8/10 Good #### Malcolm 19 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Colonial style and very friendly Lovely charming stay in a colonial style ambiance ##### Malcolm Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Kanishke 8 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this! ##### Kanishke Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Sugithan 31 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids. ##### Sugithan Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Madhushani 24 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great! Rooms are very clean and tidy. Had almost all the amenities. Staff was very friendly and courteous. Food was good; but had the same ala carte menus everyday. Therefore because we stayed there for more than 2 nights, we got bored of the same food. Suggest to change the menus at least every other day. Overall we were happy about the service. ##### Madhushani Stayed 2 nights in Feb 2019 Verified ### 10/10 Excellent #### Vera 22 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I mist a haidryer ##### Vera Stayed 1 night in Feb 2024 Verified ### 2/10 Terrible #### Susan 1 Mar 2024 Disliked: Cleanliness, property conditions & facilities mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer ##### Susan Stayed 1 night in Feb 2024 Verified ### 6/10 Okay #### Kamani 22 Mar 2024 Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!! ##### Kamani Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### takayuki 21 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities スタッフは親切で紅茶の見学を素早く手配してくれた。 ##### takayuki Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### José 26 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bon rapport qualité prix Personnel avenant (et réactif à un problème dans la chambre) bonne restauration avec un très bon rapport qualité prix une meilleure wifi serait souhaitable literie confortable ##### José Stayed 1 night in Feb 2023 Verified ### 8/10 Good #### Jørn 12 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good and quiet hotel Dejligt hotel i et roligt område i Nuwara Eliya. Fantastisk personale. Meget venlige og behjælpsomme. Det eneste der trækker lidt ned var kvaliteten af aftensmaden. Men absolut et anbefalelsesværdigt hotel ##### Jørn Stayed 2 nights in Feb 2023 Verified ### 10/10 Excellent #### Sarah 12 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure ##### Sarah Stayed 1 night in Mar 2020 Verified ### 8/10 Good #### Verified traveller 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer, ##### Verified traveller Stayed 3 nights in Jan 2020 Verified ### 8/10 Good #### Verified traveller 31 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours. ##### Verified traveller Stayed 2 nights in Jan 2020 ### Expedia's Latest Trends ### Hotels > - [W15 Hanthana Estate Kandy](https://www.expedia.co.uk/Pathahewaheta-Hotels-W15-Hanthana-Estate-Kandy.h45703128.Hotel-Information) > - [Mountain Heaven](https://www.expedia.co.uk/Ella-Hotels-Mountain-Heaven.h11741687.Hotel-Information) > - [Uppuveli Beach by DSK](https://www.expedia.co.uk/Trincomalee-Hotels-Uppuveli-Beach-By-DSK.h107128771.Hotel-Information) > - [Sea Breeze ](https://www.expedia.co.uk/Seeduwa-Katunayake-Hotels-Sea-Breeze.h94870129.Hotel-Information) > - [Kandy Myst by Cinnamon](https://www.expedia.co.uk/Kandy-Hotels-Kandy-Myst-By-Cinnamon.h109283515.Hotel-Information) > - [Camellia Hills](https://www.expedia.co.uk/Hatton-Hotels-Camellia-Hills.h48393070.Hotel-Information) > - [The Trees Kandy](https://www.expedia.co.uk/Kandy-Hotels-The-Trees-Kandy.h100965239.Hotel-Information) > - [The Nature Park Villa](https://www.expedia.co.uk/Dambulla-Hotels-The-Nature-Park-Villa.h41826990.Hotel-Information) > - [Sattva Ahangama](https://www.expedia.co.uk/Ahangama-Hotels-Sattva-Ahangama.h104358883.Hotel-Information) > - [Radisson Hotel Kandy](https://www.expedia.co.uk/Kandy-Hotels-OZO-Kandy-Sri-Lanka.h10442617.Hotel-Information) > - [North Gate Jaffna](https://www.expedia.co.uk/Jaffna-Hotels-North-Gate-By-Jetwing.h22276412.Hotel-Information) > - [Blue Magpie Lodge](https://www.expedia.co.uk/Kalawana-Hotels-Blue-Magpie-Lodge.h35405819.Hotel-Information) > - [Jie Jie Beach Hotel](https://www.expedia.co.uk/Panadura-Hotels-Jie-Jie-Beach-By-Jetwing.h15440520.Hotel-Information) > - [Neem Tree House](https://www.expedia.co.uk/Kirinda-Hotels-Neem-Tree-House.h24402503.Hotel-Information) > - [Sunshine Resort and Spa](https://www.expedia.co.uk/Sigiriya-Hotels-Sunshine-Resort-And-Spa.h95043877.Hotel-Information) > - [W15 Weligama](https://www.expedia.co.uk/Weligama-Hotels-W15.h11560777.Hotel-Information) > - [Oreeka - Katunayake Airport Transit Hotels](https://www.expedia.co.uk/Negombo-Hotels-Oreeka-Hotel-Complimentary-Airport-Transfer.h14687310.Hotel-Information) > - [Talalla Bay Beach House](https://www.expedia.co.uk/Talalla-Hotels-Talalla-Bay-Beach-House.h12686846.Hotel-Information) > - [Radisson Blu Resort Galle](https://www.expedia.co.uk/Galle-Hotels-Amari-Galle.h16267123.Hotel-Information) > - [Talalla Retreat](https://www.expedia.co.uk/Talalla-Hotels-Talalla-Retreat.h7088443.Hotel-Information) > - [Kandy Victoria Eco Resort](https://www.expedia.co.uk/Kandy-Victoria-Eco-Resort.h27334558.Hotel-Information) > - [Uga Bay - Pasikuda](https://www.expedia.co.uk/Pasikuda-Hotels-Uga-Bay-By-Uga-Escapes.h7760824.Hotel-Information) > - [The Villas Wadduwa](https://www.expedia.co.uk/Wadduwa-Hotels-The-Villas-Wadduwa.h21399796.Hotel-Information) > - [Elephant Lodge](https://www.expedia.co.uk/Sevanagala-Hotels-Elephant-Lodge.h39669042.Hotel-Information) > - [Roo Mansala Boutique Villas](https://www.expedia.co.uk/Sigiriya-Hotels-Roo-Mansala-Boutique-Villas.h23204786.Hotel-Information) > - [The Royal Mall Kandy](https://www.expedia.co.uk/Kandy-Hotels-The-Royal-Mall-Kandy.h14874782.Hotel-Information) > - [Dream Cliff Mountain Resort](https://www.expedia.co.uk/Hildummulla-Hotels-Dream-Cliff-Mountain-Resort.h42548366.Hotel-Information) > - [Kethaka Aga](https://www.expedia.co.uk/Thissamaharama-Hotels-Kethaka-Aga.h22876073.Hotel-Information) > - [Leopard Safaris Yala ](https://www.expedia.co.uk/Kataragama-Hotels-Leopard-Safaris-By-KK-Collection.h50636592.Hotel-Information) ---