Reception

Reviews of Hotel Croce di Malta

3 out of 5
Hotel Croce di Malta
Via Biglieri 2/a, Novara, NO

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 72 reviews" "
Rating 8 - Good. 29 out of 72 reviews" "
Rating 6 - Okay. 22 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 6 out of 72 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Ramon, San Diego

Business traveller
Liked: Staff & service
The property needs to be revamped. I had seen photos and reviews that don’t match what rooms are like, but an ok option. Good breakfast and nice and professional employees.
Stayed 1 night in Mar 2024

4/10 Poor

Brad

Disliked: Staff & service
Located in a very good location. Front desk lady was rude when asked for advice on getting around. Was constantly on the phone which echoed through the entire stair well into the late hours and then again in the morning around 6am. Extremely loud, but a convenient spot....and dont try ask for directions.:)
Stayed 1 night in Sep 2023

4/10 Poor

Graham

Business traveller
Disliked: Property conditions & facilities
Business trip
Hotel noisy, i was on the first floor, lots of noise around 6am from reception area. Room was very small, not very comfortable
Stayed 2 nights in Feb 2023

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly Staff but Not Great
Friendly staff and warm welcome. Room was clean but very dated and in need of uplift. Very limited parking (possibly even just one space). Carpet in hallway on my floor was very old, frayed and dirty. Never reassuring when you get to the room and it looks like someone had tried getting in with a screwdriver. However, it was safe and locked ok to be fair. Breakfast was poor and not much choice.
Stayed 1 night in Sep 2022

6/10 Okay

Azad

Business traveller
So so
😏
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Explore Piemonte
Very good location. Pleasant hotel, lovely town.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in city centre
Great location. Unfortunately there is some noise from the road throughout the night.
Stayed 3 nights in Jul 2018

4/10 Poor

Bertram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
one star too much
It was as not so good, to expensive for the value we got in service , room, breakfast, garage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great Value, Overall rating = Excellent Hotel Staff = Excellent Hotel facilities, condition = Excellent Room cleaniness = Excellent Room comfort = Pleasing

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great staff, fantastic location
It has been a wonderful stay, I am a student and will be moving out soon, but it is a calm place to be and a walk away from everything, clean, and wonderful staff.

8/10 Good

Jan, Near Oslo

Liked: Cleanliness, staff & service
Close to Malpensa
This hotel is convenient if you wish to be close to Malpensa Airport. The hotel has also its own parking under the hotel which is very convenient as it is located in the middle of Novara. Novara itself is not too interesting and there is a lack of restaurants where the hotel is. The staff were very helpful and the price for an overnight stay with breakfast was a bargain.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Short stay in Novara
Stayed for one night in Novara due to it's location near Malpensa. Very basic hotel in a city where there was no much going on even on Friday night. Hote lwas decent and reasonably priced, staff friendly and helpful

6/10 Okay

Leonardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Soggiorno a Novara
Personale gentile ma nella pulizia delle stanze ci vorrebbe un po’ più di attenzione
Stayed 1 night in Dec 2023

6/10 Okay

juri

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Gianni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo sporco camere tenute male abbastanza sporche bagni sporchi alla reception personale o incompetente o malinconiato sul da farsi delle mansioni in sostanza diciamo da dimenticare
Stayed 1 night in Jul 2023

2/10 Terrible

Patricia

Stayed 1 night in Jul 2023

2/10 Terrible

Bruno

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

federica, Nogara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza tripla bella grande e calda. Hotel in centro
Stayed 1 night in Dec 2022

8/10 Good

Antonietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Gianni Luigi

Stayed 1 night in Nov 2022

10/10 Excellent

Salvatore

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima
Stayed 1 night in Oct 2022

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Posizione strategica.
Buona struttura posizionata strategicamente al centro della città ma allo stesso tempo veloce per uscirne. Servizio gentile e professionale. Nel complesso esperienza positiva..
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

2/10 Terrible

Andrea

Disliked: Staff & service, property conditions & facilities, room comfort
Triste
Di positivo il rilascio ricevuta cosa che non ha voluto rilasciare h.flora Milano il giorno prima. Set bagno doccia inesistente ( a livello di una pensione 1 stella). Camera triste a dir poco
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Posizione buona Locali da ristrutturare Buono rapporto qualità prezzo
Stayed 2 nights in May 2019

8/10 Good

Fabio&Miki, Carcare

Travelled with family
Liked: Cleanliness, staff & service
Camera spaziosa e pulita, l’hotel non è particolarmente moderno ma è a due passi dal centro di Novara
Stayed 1 night in May 2019

8/10 Good

alessandro

Liked: Cleanliness, staff & service
Personale disponibile e cortese Bagno piccolo Occorre una ristrutturazione generale
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Assolutamente da evitare. Struttura obsoleta mal curata. Colazione da ridere
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gentile e disponibile il personale, buona la posizione a ridosso del centro.
Stayed 1 night in Jan 2019

8/10 Good

Luca

Liked: Staff & service
Centralissimo
Ho soggiornato in questo hotel per impegni lavorativi. Hotel é in una zona centrale e comoda per chi vuole vedere il centro di Novara. La sala colazione piccola ma con tutto quello che si può desiderare per la prima colazione.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Bof
Bon accueil Chambre sous les combles avec velux... Petit déjeuner très moyen
Stayed 1 night in Sep 2018

8/10 Good

Paolo, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piccolo, comodo e centrale.
Albergo comodo e centrale. Purtroppo la stanza su strada non era bel isolata acusticamente e si sentivano le macchine che passavano. Colazione semplice e con poca scelta. Personale squisito sempre disponibile. Scomodo il sapone liquido in bustina.
Stayed 1 night in Aug 2018

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato
Hotel in posizione centrale, non distante dalla stazione ferroviaria facilmente raggiungibile a piedi. Buona la camera, calda, confortevole e tranquilla, sebbene affacciasse sulla strada. Colazione abbondante
Stayed 1 night in Mar 2018

6/10 Okay

paola

Liked: Cleanliness
Discreto rapporto qualità prezzo
Stile non aggiornato ma tutto efficiente . Colazione abbastanza varia, no parcheggio pubblico ma privato a pagamento (un po' di difficoltà nel farsi aprire e chiudere il cancello automatico) Camera molto ampia e pulita, bagno con doccia; Wifi incluso

8/10 Good

Andreas, Göteborg

Liked: Staff & service
Rekommenderas
Har besökt Novara vid många tillfällen och testade hotellet för första gången i min sökan efter det bästa alternativet. Jag tyckte hotellet efter italienska budgetmått var helt efter förväntan. Hotellet är av äldre stil men det som stack ut var en fantastisk trevlig personal. Hotellet ligger utmärkt nära shopping och restauranggatorna samt den kända katedralen. Lätt att parkera i närheten. Tyckte placeringen var bättre än vid tågstationen som känns lite ruggigare område. Rekommenderas

8/10 Good

Maria, Roma

Liked: Cleanliness, staff & service
Confortevole e in posizione centrale
Ho trovato tutto ciò che serve per un breve soggiorno di lavoro. Camera pulita e spaziosa. Personale efficiente e cortese. Colazione adeguata.

6/10 Okay

Patrice, Vienne

Liked: Cleanliness, staff & service
Rapport qualité prix correct
l'hotel est bien placé en centre ville, il est facile de se garer. La chambre est très grande mais kitch. L'insonorisation n'est pas terrible, on entend la circulation le matin. Le petit déjeuner est correct, l'accueil est agréable.

10/10 Excellent

MASSIMO, Verona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utile
Strategico

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but noisy rooms
Good hotel with friendly staff, average wifi connection and good shower. Problem is that the rooms are very noisy because of the street!

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

KAMEL, Belgique

Liked: Cleanliness, room comfort
Court Séjour professionnel
Une nuit dans cet hôtel. Général chambre correcte mais pas trop rafraîchie.. Salle de bain niveau très moyenne et petit déjeuner normal.

6/10 Okay

Edy

Liked: Cleanliness
Discreto
L'hotel è su tre piani con l'ascensore che arriva solo al secondo piano. La mia camera era al terzo piano, era mansardata e discretamente grande. Il letto era matrimoniale e con un materasso comodo. La camera nel complesso è discreta, datata ma pulita. Il bagno piccolo, datato ma comunque pulito e abbastanza funzionale. Le camere non sono molto insonorizzate tra di loro. La colazione è servita al piano interrato, in un locale piccolo, la varietà è discreta. Nel complesso è un hotel discreto con prezzi adeguati.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sobrieta' e gentilezza 3 stelle abbondanti.
Tutto in ordine e per quello che non lo era, massima disponibilita' a risolverlo. Acqua calda ballerina ma ci sono venuti incontro... come dicevo, la disponibilita' e' non comune. Bravi.

6/10 Okay

Verified traveller

Liked: Room comfort
Dommage!
La chambre a été spacieuse et le lit confortable. Le seul problème a été l'insonorisation de l'extérieur ainsi que l'odeur de cigarette, j'ai due ventiler la pièce en ouvrant la porte et la fenêtre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort