Exterior

Reviews of The Orchard Hotel & Restaurant

4 out of 5
The Orchard Hotel & Restaurant
Beeston Lane, University Park, The University of Nottingham, Nottingham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1006 reviews" "
Rating 8 - Good. 292 out of 1006 reviews" "
Rating 6 - Okay. 87 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay for 3 nights at the Orchard Hotel. All staff members we met were very professional and friendly. The bed was comfortable and our room was quiet and well-equipped. The bathroom was spacious and there were plenty of towels. 2 areas for improvement: there was no suitable wardrobe space to hang a dress up. The water pressure was quite low in the shower.
Stayed 3 nights in May 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel right in the heart of the university campus. Kind and friendly staff. Great design. Quiet.
Stayed 1 night in May 2024
Response from Kind Regards Team Orchard. on 9 May 2024
Hi Catherine, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kindest Regards Team Orchard on 9 May 2024
Hi HilaryThank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible location and good facilities. Nice breakfast too!
Stayed 1 night in May 2024
Response from Kind Regards Team Orchard. on 7 May 2024
Hi Lindsay, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard and our breakfast. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Kindest Regards Team Orchard on 1 May 2024
Hi Peter, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel, Skandi style. Well run and nicely located in the University campus. Great staff and good food.
Stayed 2 nights in Apr 2024
Response from Kindest Regards Team Orchard on 25 Apr 2024
Hi Steven,Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall feel and ambiance.
Stayed 1 night in Apr 2024
Response from Kind Regards Team Orchard. on 24 Apr 2024
Hi Kenneth, Thank you for your fantastic review! We are thrilled that you loved the overall feel and ambiance.We look forward to welcoming you back.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kind Regards Team Orchard. on 22 Apr 2024
Hi Beth, 5/5 !!! thank you for letting us know.We are obvously delighted you had a great stay.We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're all so helpful and so polite and professional. It was a pleasure to stay there excellent all round . Food was good too.
Stayed 1 night in Apr 2024
Response from Kindest Regards Team Orchard on 18 Apr 2024
Hi Paul, Thank you for your review. We are delighted that you found the Orchard a pleasure to stay and we appreciate your kind words about our team and food. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kindest Regards Team Orchard on 18 Apr 2024
Hi Christina, Thank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - all staff friendly and helpful
Stayed 3 nights in Apr 2024
Response from Kindest Regards Team Orchard on 18 Apr 2024
Hi Christopher, Thank you so much for your feedback, we are delighted you enjoyed your stay, finding the Orchard excellent. We appreciate your comments regarding the team being both friendly and helpful. with us at the Orchard.Thank you once again and we look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Eilidh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great amenities and service
Stayed 5 nights in Mar 2024
Response from Team Orchard on 8 Apr 2024
Hi Eilidh, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Rhion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy for visiting the uni.
Stayed 1 night in Mar 2024
Response from Kind Regards Team Orchard. on 31 Mar 2024
Hi Rhion,Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice new hotel. However things could be better with for example having a mirror in the room to do hair and makeup. The restaurant and bar food also very limited and too expensive for what it was.
Stayed 1 night in Mar 2024
Response from Kindest Regards Team Orchard on 29 Mar 2024
HI, Tracey, Thank you for your review,We are pleased that you enjoyed your stay overall. We will of course follow up on your comments. We are constantly review our food and beverage offering and indeed are working on plans to add an additional mirror. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Giles

Stayed 1 night in Mar 2024
Response from Kind Regards Team Orchard on 18 Apr 2024
Hi Giles, Thank you so much for your feedback, we are delighted you enjoyed your stay with us at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived last minute as visiting Queens hospital. Staff were very helpful even though I checked in at 1am
Stayed 1 night in Mar 2024
Response from Reception Team on 17 Mar 2024
Good EveningThank you for the kind reviewRegardsReception Team

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kindest Regards Team Orchard on 29 Feb 2024
Hi Sarah,Thank you for the great review of our hotel ! We are delighted that you enjoyed your stay.We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Balvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 27 Feb 2024
Thank you for Balvinder for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kindest Regards Team Orchard on 27 Feb 2024
Hi CatherineThank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

Okorite

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 27 Feb 2024
Hi Okorite Thank you for your fantastic review ! We look forward to welcoming you back.

10/10 Excellent

Jason, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property which I expected for the price. Good value for money
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard on 19 Feb 2024
Hi Jason, Thank you for your fantastic review ! We are delighted you found us to be excellent and good value for value. We look forward to welcoming you back!

10/10 Excellent

Ayham, Hove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and Green!
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 19 Feb 2024
Hi Ayham,5/5 thank you for letting us know. We are obvously delighted you had a great stay. We hope to have opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and secluded even though on campus. Staff very professional and our room was spotless. Most comfortable hotel beds I have slept in as well. Really good selection of hot and cold food at Breakfast, good value
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 19 Feb 2024
Hi MichaelThank you for taking the time to leave us a review, we are delighted to hear that you had an enjoyable stay. We appreciate your kind words about our team, breakfast and amenities. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

8/10 Good

Rowena

Travelled with family
Noisy
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 12 Feb 2024
Hi RowenaThank you for taking the time to leave us a review, we are pleased to hear that you had an enjoyable stay overall. The hotel was busy during your stay so maybe contributed to your 'noisy' comment. If up on the floors we do have a 24hr team that are on hand to deal with such issues that may arise. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Angeline

Stayed 2 nights in Feb 2024
Response from Kind Regards Team Orchard. on 12 Feb 2024
Hi, AngelineThank you for your super review rating of the Orchard ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a lovely clean, quiet and modern hotel in nice grounds
Stayed 1 night in Feb 2024
Response from Kindest Regards Team Orchard on 12 Feb 2024
Hi RichardThank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel on campus, rooms on the small side but vey clean and quiet, good nights sleep
Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard. on 7 Feb 2024
Hi GordonThank you for your feedback, we are delighted you had a good nights sleep and found us to be clean and comfortable.

8/10 Good

Miss M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
Clean room helpful friendly staff i was traveling alone so i was slightly nervous but everything went well
Stayed 2 nights in Feb 2024
Response from Kind Regards Team Orchard on 7 Feb 2024
Hi Miss M,Thank you for your feedback we are pleased to learn that everything went well. We hope to welcome you back next time you are visiting Nottingham.

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my home away from home whenever I'm away on business
Stayed 1 night in Jan 2024
Response from Kindest Regards Team Orchard on 6 Feb 2024
Hi Jessie,Wonderful to see you again and delighted you had a pleasant stay. Look forward to welcoming you back.

10/10 Excellent

Liz

Stayed 2 nights in Feb 2024
Response from Kind Regards Team Orchard. on 6 Feb 2024
Hi Liz, We are so pleased you had a great stay and found us to be tip top. We appreciate the feedback and hope to welcome you back next time you are visiting Nottingham.

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kindest Regards Team Orchard on 6 Feb 2024
Hi Dariusz, So pleased you found us 10/10 . Thank you for letting us know we do work hard to welcome and look after all our guests and always appreciate the recognition.

10/10 Excellent

Joanne

Travelled with partner
Excellent location. Unfortunately one of our party was sick at the last minute so we lost nearly £100.
Stayed 1 night in Feb 2024
Response from Kindest Regards Team Orchard on 6 Feb 2024
Hi Joanne, Thank you for the positive review, delighted you enjoyed your stay, we hope your colleague makes a speedy recovery.

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Kind Regards Team Orchard on 6 Feb 2024
Hi Susan, Thank you for the 10/10 !!We are delighted you had a great stay and we look forward to welcome you back next time you are visiting Nottingham.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb accommodation. Such friendly staff. Close to the main area you want to explore - can’t recommend enough
Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard on 6 Feb 2024
Hi JamieThanks so much for the recommendation !We are delighted you had great stay and found the team friendly. We hope to welcome you back soon

10/10 Excellent

J G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Night Away.
I was surprised when I arrived to find out that this is part of Nottingham University. Very modern, clean lines and very pleasant staff. This was my 4th night in a hotel and the best - best Bed Best Food Best Service.
Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard on 31 Jan 2024
Hi, JGThank you for taking the time to leave us a review.We are delighted to hear that you had an enjoyable stay, found the team pleasant, and the 'best' breakfast and beds.We very much appreciate the recommendation. We look forward to welcoming you back next time you are visiting Nottingham.

8/10 Good

Kathleen

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 21 Mar 2024
Hi KathleenThank you for your review,We are so pleased that you enjoyed your stay. We hope to have the opportunity of welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Garry

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 31 Jan 2024
Hi Garry Thank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

2/10 Terrible

Joshua

Stayed 3 nights in Jan 2024
Response from Kind Regards Team Orchard. on 31 Jan 2024
Dear JoshuaThank you for your feedback; We are disappointed that on this occasion it appears that your stay was not tip top, but we aren't sure why. Please feel free to reach out to us, to have a chance to rectify and focus on the reasons you were not delighted.

10/10 Excellent

S

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard on 26 Jan 2024
Thank you for the great review of the Orchard! We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard on 26 Jan 2024
Hi MatthewThank you for the great review of the Orchard. We are delighted that you enjoyed your stay.We look forward to welcoming you back next time you are visiting Nottingham.

8/10 Good

Keith

Travelled with family
Orchard hotel Nottingham.
The room, location and breakfast were excellent, the evening meal was ok but not up to standard but the staff were very good.
Stayed 1 night in Jan 2024
Response from Sincerely, Team Orchard on 22 Jan 2024
Dear Keith, Thank you for your feedback, we are delighted you found the room, location and breakfast excellent. We are pleased you found the team very good but rest assured the kitchen will review your feedback and service notes, to improve.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024
Response from Kindest Regards Team Orchard on 22 Jan 2024
Thank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back.

10/10 Excellent

Anjum

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard on 26 Jan 2024
Thank you for the great review, we are delighted that you enjoyed your stay at the Orchard.

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 22 Jan 2024
Hi Andrzej, Thank you for your super review rating ! We are thrilled you had a good stay. We look forward to welcoming you back!

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 22 Jan 2024
Hi John, Thank you for the great 10 / 10 review, we are delighted that you enjoyed your stay at the Orchard. We look forward to welcoming you back next time you are visiting Nottingham.

10/10 Excellent

Joao

Stayed 2 nights in Jan 2024
Response from Regards Team Orchard on 22 Jan 2024
Hi JoaoThank you for the great review, we are delighted that you enjoyed your stay at the Orchard.

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was great stay but unfortunately the pool isn't within in the hotel but in the sports complex further down the road
Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 22 Jan 2024
Hi GordonThank you for your feedback, we are pleased you enjoyed your stay overall. We do have an on site gym, but indeed the David Ross complex is just over the road, but we do advise that on our website. We do hope to welcome you back next time you are visiting Nottingham.

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
As good as it gets to be honest, so wouldn’t hesitate to stay here again. Loveky room, great breakfast, free parking.
Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 22 Jan 2024
Hi Keith,Thank you for your fantastic review ! We are thrilled that our team exceeded your expectations. We appreciate your kind words about our amenities and breakfast. We look forward to welcoming you back.

10/10 Excellent

Gill

Stayed 1 night in Jan 2024
Response from Kind Regards Team Orchard. on 22 Jan 2024
Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Alan

Stayed 1 night in Jan 2024
Response from Kindest Regards Team Orchard on 22 Jan 2024
Hi Alan, Thank you for the great review of the Orchard ! We are glad that you enjoyed your stay and hope to see you again very soon.