"We were never told that rooms are not serviced daily, and it wasn’t mentioned on the website when booking. We came back to our room very late to find unmade beds and no fresh towels. When speaking to the manager the next day, he was rude telling us we were told at check-in when we were not. We had to request daily room service in order to get beds made and clean towels. COVID was 5 years ago. Time to give customers what they are paying for every day! There is not a lower rate for alternating days."