Northside Resort Holidays from £1,186

The property is very convenient and I loved that there were multiple places to access sitting by the water. My room had a sliding glass door to a porch, but the neighbors are literally right next to us smoking, so we couldn’t use it. The pool was nice. The breakfast was a nice meal with a view on the dock.

We loved staying here and highly recommended it. Only thing that people might not like is the solo musicians play till 11pm every night. We didn’t mind it since we are not early birds.

Room pretty spacious and bathroom was modern & large with privacy. Water was plentiful. In room coffee is never very good.

Key west is a vibe! My teenagers had a blast. No complaints. A lot of elders which is fine. I do have teens and they seems less than pleased while at he pool. We didn’t care though! We will be back, can not beat the location .

The unit was nice and clean and in a great area to use for a base while visiting key west. Unfortunately our AC went out for 2.5 days of our 4 days. it took us forever to get in contact with anyone...24/7 service my butt. We spent most of the first night trying to get a hold of someone locally to let them know what was happening. We were able to talk to someone through the 800 number buy they were unable to help us out and wouldnt give us contact info for the local after hours department. No one seemed to care that we were traveling with elderly folks or that none of us could sleep. The next morning we were finally contacted by the local office who sent a maintenance man to take a look at the problem. He seemed to be the only person who was understanding and apologetic. Unfortunately being in key west parts and services do take a little longer to get since everything is further away. The rooms stayed at 90 degrees during the day and 85 at night, even with the mini units they lent us. The breaker box was also arching and buzzing and needed to be replaced. We had to flip off the breaker because it's a fire hazard. We weren't able to cook or do laundry because it was so hot. We had to cancel excursions because we were so exhausted from not sleeping. The only apology came on our last day in the form of 100$ to split between 7 guests. Saying thank you for being patient is not the same as apologizing or showing empathy. We even asked to be moved to another unit and were denied.