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"We stayed here for one night in Hanoi and it was amazing. Great location, great amenities, and the service was excellent. The hotel was recently built so everything feels nice and new and clean."

"The breakfast buffet was surprisingly good with fresh fruits, hot dishes, and excellent coffee. It was the perfect way to start each busy day."

"The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi."

"Everything was fine overall, except there was construction noise at night behind the hotel. The staff kindly upgraded us to a quieter, superior room. Make sure to request a room that does not face the construction area."

"Great hotel. Helpful staff. Five star!"

"We had a really enjoyable 3 night stay at the Peridot. The beds were super comfortable, making it easy to relax after busy days exploring, and the pool was perfect for a refreshing afternoon wind-down. What really stood out, though, was the staff friendly, attentive, and always happy to help. They genuinely made the stay feel welcoming and easy. A great place to base yourself for a few nights."

"Staff were very welcoming, helpful and had good suggestions for things to do"

"We had a wonderful stay at the Royal Premium Hotel in Hanoi and would highly recommend it. The entire staff, including Da, was incredibly helpful and attentive, ensuring we felt well-supported throughout our visit. One of the standout features of this hotel is its location; it is perfectly situated in the heart of the Old Quarter and is only two blocks away from St. Joseph Cathedral. ​While the street outside is very busy and full of life, the hotel itself is a very clean and well-maintained retreat where the rooms are serviced every single day. We stayed in a room facing the back to a wall which was likely much quieter than those facing the front. Although there were some intermittent noises that could be a bit annoying depending on how soundly you sleep, the room was generally comfortable and tidy. ​The breakfast was another highlight of our stay, offering a great variety that always included fresh fruit as well as both Western and Asian style options. We particularly enjoyed having eggs prepared exactly to our liking. Additionally, the hotel provides laundry services and tour assistance in a very timely and professional manner, making the logistics of our trip much smoother."

"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"