Northbrook Holidays from £1,493

Having stayed in the lovely Swissotel Bosphorus/Istanbul, I was hesitant to compare Swissotel experience & hope Chicago would be as good. No. Not even close. The elevated Swissotel brand is not represented here well in this building at all. The valet is $87! Self park is $70 and the self park area doesn’t even have an elevator up to the lobby, you have to walk through a dark, confusing, and claustrophobic garage to stairs then to elevator. Staff were tactful & kind, it’s just the building is old, needs renovation, & the room air is stuffy. A positive bright light was the stunning view from the gym and the lobby ambience & smell.

The rooms were very clean!

This hotel gives that WOW factor. The hotel was built in the1920 and the details are breath taking. What an incredible experience spend that extra coin to get the river view. It was totally worth it. We had room service for breakfast just a classic breakfast and it was delicious.the robes /slippers were such a lush touch. Rooftop patio is amazing. It will get busy. I just wish that it was available to guests first. Cute vibe. The staff are amazing and so sweet! Everything we wanted to do was 15 minutes tops. Great location! We loved walking around the town! Take the architectural tour. All of the buildings are truly masterpieces. Thanks for such a wonderful experience we loved it so much!

My stay was exceptional the staff were very polite and patient, they answered all my questions. I had a very nice view will definitely book again

Place is in a great location but once you go past the lobby its very dated. Small rooms and had lots of trouble getting in touch with the front desk when we needed something.