"Every staff member interaction was welcoming and attentive which I greatly appreciated. The facilities were good - the breakfast buffet (which had a great assortment of different dishes but the quality of food was inconsistent), the rooftop infinity pool and the rangers club (indoor studio for young children).
The family retreat room was delightful and very spacious. Many nice features included the patio (which had a retractable mosquito net), blackout blinds, playarea underneath the bunk bed and large bathrooms. The only comment about the room was that the playmat underneath the bunk bed was not fully cleaned as it still had dried up stains from previous guests and contained hair strands that didnt belong to us.
Overall, it was a higher quality resort that my entire family truly enjoyed. The ambience is unbeatable as it felt “one” with nature, away from the hustle and bustle of Singapore."