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Reviews of FairBridge Inn Express North Lima

2 out of 5
FairBridge Inn Express North Lima
10076 Market St, North Lima, OH

Reviews

7.0

Good

Rating 10 - Excellent. 90 out of 287 reviews" "
Rating 8 - Good. 75 out of 287 reviews" "
Rating 6 - Okay. 42 out of 287 reviews" "
Rating 4 - Poor. 23 out of 287 reviews" "
Rating 2 - Terrible. 57 out of 287 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

frank

Liked: Staff & service
The parking is a bit close and it's easy to miss the drive enterance. Only one way in or out of parking area. Questionable looking individuals appear to reside in part of the facility.
Stayed 2 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Could not watch any TV channels with the hand-held remote in my room. I informed the front desk, where the guy gave me a different remote which he said was the proper one for my set. That one didn't work either. When I tried to get ice out of the machine, the hopper jammed and no ice came out.
Stayed 2 nights in Apr 2024
Response from Mike on 18 Apr 2024
Please accept our sincerest apologies that your experience was less than satisfactory.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mike on 18 Apr 2024
Thank you

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very reasonable price
Stayed 3 nights in Apr 2024

2/10 Terrible

Tristan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room door did not shut all the way and the bathroom did not have a handle from it being knocked out the sink clogged and the water presssure was terrible when discussed with staff they told me to stay somewhere else
Response from Mike on 1 Apr 2024
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance.  We appreciate you taking the time out of your busy schedule to share your concerns.

2/10 Terrible

Tabatha

Business traveller
Disliked: Cleanliness
The floor was very dirty. Got out of shower went to wipe up the water off of the floor and the white looked like i just wiped up mud.
Stayed 1 night in Mar 2024

6/10 Okay

Paige

Stayed 2 nights in Feb 2024

10/10 Excellent

KENNETH, CONCORD

Stayed 1 night in Jan 2024

10/10 Excellent

KENNETH, CONCORD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, though 2nd floor neighbors kept coming & going all night. Started a loud car every hour or so & drove out, drove back. Running a delivery service out the room?

6/10 Okay

Stanley

Travelled with family
OK place for a single night stay. I guess.
This is an older hotel with weird parking and our bed was actually tilted. Saving grace is that it is very inexpensive in todays market plus it's easy to get beck on the turnpike. Coffee in the morning, but only powdered creamer sort of place.
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could use a face lift and new clothes.
Stayed 1 night in Dec 2023

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price and Excellent Stay
Stayed 9 nights in Dec 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Annemarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very helpful and nice. She answered all of my questions. She also helped me with the tv.
Stayed 2 nights in Nov 2023

4/10 Poor

Tammie

Stayed 1 night in Nov 2023

2/10 Terrible

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Larry

Not very clean
Stayed 1 night in Oct 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for one night at the right price. Some turnpike traffic noise.
Stayed 1 night in Oct 2023

6/10 Okay

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness
Floors could have been a lot cleaner. I had to borrow a mop to clean the bathroom floor.
Stayed 1 night in Sep 2023

2/10 Terrible

Diana

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Mechelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just nasty
We didnt stay the place smelled it had stains on the cover it was nothing like the pictures
Stayed 1 night in Sep 2023
Response from Mike on 3 Sept 2023
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance.  We appreciate you taking the time out of your busy schedule to share your concerns.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, clean rooms and pet friendly.
Stayed 1 night in Aug 2023
Response from Mike on 31 Aug 2023
Please know that we value you as our guest and appreciate your business.  We hope to see you again when your travel plans require a night's lodging.

10/10 Excellent

james

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very good location Restuarant c lose by
Stayed 1 night in Aug 2023
Response from Mike on 20 Aug 2023
Thank you

10/10 Excellent

Gale

Stayed 1 night in Aug 2023
Response from Mike on 31 Aug 2023
Thank you

10/10 Excellent

jeffrey

Stayed 1 night in Jul 2023
Response from Mike on 31 Aug 2023
Thank you for your business

10/10 Excellent

George, Crofton

Stayed 3 nights in Jul 2023
Response from Mike on 31 Aug 2023
Thank you

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was working in Niles a few days and found this Fairview hotel off 76. It was worth 20bmiles to job. Very kind employees and clean comfortable room. Nice restaurant bar ajoining hotel and fast food places accross the street.
Stayed 1 night in Jun 2023
Response from mike on 8 Jul 2023
Thank you very much for the great rating!

2/10 Terrible

Shaaron

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean, although very outdated. I am extremely disappointed in the management. Our sink had no running water and the phone didn't work. While the front desk personnel was very helpful the manager never called as promised and the items were never fixed. He was left messages 3 times and I still have not received a response.
Stayed 2 nights in Jun 2023
Response from mike on 8 Jul 2023
We apologize for the issue.

2/10 Terrible

Susan

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The staff was very friendly and helpful. I had booked 4 rooms but there were only 3 when I went to the hotel to look things over but the lady at the desk helped me by signing me up for another room. What I didn't like about the property the one king room we had did not have hot water. One room was okay with no problems. But the 3rd room had no hot water in the bathroom sink & when we turned on the water it ran onto the floor. We also had no hot water in our shower. The room was clean and acceptable other than the above listed items. The cost for the rooms weren't expensive, so I guess you get what you pay for.
Stayed 1 night in Jun 2023
Response from mike on 8 Jul 2023
We apologize for the issue.

8/10 Good

Tyler

Travelled with partner
Liked: Cleanliness, staff & service
They worked with us on our checj in time
Stayed 1 night in May 2023
Response from Mike on 1 Jun 2023
Thank you

8/10 Good

Rick

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Mike on 7 May 2023
Thank you

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were disgustingly dirty walls were broken holes and walls curtains broken hold anchor off the water Is Polly capped
Stayed 2 nights in Mar 2023
Response from Mike on 11 Apr 2023
apologies that your experience

2/10 Terrible

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Mike on 11 Apr 2023
apologies that your experience

8/10 Good

Jennifer

Liked: Staff & service, amenities
Stayed 1 night in Mar 2023
Response from Mik on 11 Apr 2023
Thank you

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and cheap
Stayed 1 night in Mar 2023
Response from Mike on 20 Mar 2023
Thank you

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Its a very cozy motel with great staff, if youre hungry theres a DQ across the street or there is a nice little restaurant right on site.
Stayed 1 night in Mar 2023
Response from Mike on 18 Mar 2023
appreciate your business.  We hope to see you again when your travel plans require a night's lodging.

6/10 Okay

Danielle

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom was horrible
Stayed 1 night in Feb 2023
Response from Mike on 26 Feb 2023
Please accept our sincerest apologies that your experience was less than satisfactory.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Mike on 26 Feb 2023
appreciate your business.  We hope to see you again when your travel plans require a night's lodging.Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Fair Enough Inn
Clean but very basic. Pet friendly but the only grass is out back and totally unlit at night so kinda sketchy feeling. Staff also had to be reminded you can't charge pet fees for service dogs. No argument though and they were friendly enough to point out places to hike nearby. Lots of places to eat within walking distance, including a very nice pub attached to the motel. Would stay there again.
Stayed 2 nights in Nov 2022

6/10 Okay

Kimberly, White Oak

Travelled with partner
Liked: Staff & service
Water temperature kept changing during shower. Plaster on wall was chipped above bed. Neither stopper in sink or bathtub worked. Poor water pressure.
Stayed 2 nights in Oct 2022

2/10 Terrible

Marla, Washington

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever! We went to festival nearby. When I booked, I specified accessible rooms due to my mother being in a wheelchair. When we got there, there were not any rooms on bottom floor and the was no elevator! I spoke to DONALD and let him know that I was going to have to find another place. We CANCELLED our rooms but the manager MICHAEL REFUSED to give me my money back. He took our money! Expedia tried more than once but MICHAEL REFUSED. All we wanted was our refund. SHAME ON MICHAEL. I will continue to share this story until I get my refund.
Stayed 1 night in Oct 2022

8/10 Good

Whit

Liked: Cleanliness, staff & service
Clean, inexpensive,
Stayed 1 night in Oct 2022

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled of mold and smoke. Holes in the walls and in the shower. Not coming back there again!!!
Stayed 2 nights in Oct 2022

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything works
Stayed 1 night in Oct 2022
Response from Mike on 8 Oct 2022
Please know that we value you as our guest and appreciate your business.

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Mike on 8 Oct 2022
Please know that we value you as our guest and appreciate your business.