Find hotels in North Highlands, LA from £36

"We had to ask for ice bucket. There was not one in the room. It took the housekeeper for an hour to bring it. The nightstand drawer would not close. The staff was OK. Need some work on the front desk people they are not really friendly. Need some work."

"Was there 3 1/2 hours had to wait two hours of it to get a drink but other than that that area needs improvement"

"Only place we would stay in Shreveport! Fantastic staff, ice cold rooms! Nice bar area. "

"Restaurants are terrible. Even the nice restaurant was turned into a buffet. "

"This is the WORST property I have ever stayed with - the room was incredibly filthy. We were the only guests in the lobby, and the girl at the front desk (who was incapable of eye contact) initially said she could not find our (pre-paid) reservation, then said they were full - and after almost 30 minutes, finally got the maintenence man to show her how to check us in. I had booked a suite, and was not given the correct room. We would've gone somewhere else, but it was already quite late and we only had a few hours to rest before leaving for an early flight. It was so disgusting, my son and I both slept in our jeans on towels on top of the beds. Neither of us showered because we both felt that exposure to that bathroom would only make us dirtier. The sink was gross. The lamp outlet had what appeared to be boogers wiped on it. The carpet was gross. The room had not been vacuumed. There was crust all down the sides of the nightstands, a brown ring on the tub, and what looked like pubic hair all over the shower sides and toilet lid. The final infuriating straw was right as we were trying to get to sleep - A MAN OPENED OUR ROOM DOOR WITH A KEY! I flew up off of the bed and pushed the intruder out by shoving the door shut and bolting it. I then went downstairs livid, (it is now close to midnight, and I have to be up at 4am) and the same girl at the front desk now has a lobby full of angry guests she had no clue how to help - including THREE OTHER GUESTS SHE HAD GIVEN MY RM KEY TO! "

"They make you pay for breakfast. The manager was rude and unprofessional "

"Perfect for what I needed "

"The housekeeping staff knocked just once and immediately opened the door while I was still inside the room. This happened three times in a single day—they entered without proper notice each time. That’s completely unacceptable."

"Room lights and bathroom lights wasn’t working properly. Took 2 days to partially fixed the issue because it returned the next day. "