Search Business Hotels in North Coast

"The resort was nice but I doubt multiple roaches in my room in different days. The staff acted as if they knew nothing of them but apparently it’s been an issue I recommend them fuming the property. "

"The check-in was slow and tedious. Staff rude, both at front desk and pool bar. Dead cockroaches seen on walk to our room and plates with remnants of meals left in corners with flies buzzing them. Overall, the experience was a let-down."

"The room is spacious and comfortable. The staff at the hotel are very professional and friendly. Check in was a breeze and you are greeted when you arrive."

"Everything was great. Love, love the food. Beach was good, staff friendly."

"The resort was nice. A lot of construction going on when we were there in the main lobby. Had to go to the nurse one of the days because I stepped on a sea urchin and the nurse was very helpful. The resort it self was nice and the food was acually not bad at all. The buffet was good and the al la carts were okay. Definitely do the Hibatchi. "

"Our room was clean but wasn't the room we were supposed to have reserved, because obviously Expedia doesn't book the room when you pay for it, so you get whatever you end up with. It all worked out because we got a bungalow suite. It was in the center of the resort, we had an amazing front porch, with great views of the resort. They are very greedy with the towels, so if you need more towels then the number of people in your room you are not getting them. I person = 1 towel. You have to pay an additional $150.00 deposit upon arrival for damage protection. I added trip protection to my package but still needed the $150.00 deposit. The room didn't have any extras besides a mini fridge. The on-site restaurant is a great place to eat with great food and an amazing staff! The front staff was not very friendly but got the job done. Don't show up before 3pm, because you are NOT getting in. The house keepers were very friendly and did an amazing job."

"Everyone was helpful, food was great and property was clean."

"Lets just say, Moon Palace is THE ROLLS ROYCE OF 5 STAR HOTELS IN JA. I rate them a solid 10/10"

"Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. "