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"Such a nice onsen and grounds. Beautiful place to stay and see Mount Fuji"

"Great view and spacious room. It was the biggest room of our trip though the fuji room is outdated compared to the one with a private bath and mountain view. Bath tube is small for bigger Americans but public baths are nice and makes up for it. "

"Amazing Onsen! The history, the natural spring-fed baths, the staff, the dining selections make for a once in a lifetime experience!"

"Our stay at La Vista Fujikawaguchiko was wonderful. The room was spacious, clean, and comfortable. They also provide pajamas/loungewear, which were extremely comfortable and a nice extra touch. We loved having a balcony with a beautiful view of Mount Fuji, especially in the morning and at sunset. The onsen and public baths were relaxing, and we especially enjoyed the private onsens as well. The location was peaceful and quiet, with gorgeous scenery all around. I highly recommend taking advantage of the hotel shuttle service to get to and from Kawaguchiko Station, as getting Ubers was more difficult than not, especially for a larger group. The nearest FamilyMart and 7-Eleven are about a mile away, so the breakfast buffet is definitely worth adding to your stay. There was a wide variety of options, and it was a great way to start the day before heading out. The staff were warm, welcoming, and very helpful throughout our stay. Honestly, this was the best stay of all the places we visited in Japan. We would definitely stay at La Vista Fujikawaguchiko again."

"Fuji is visible from the hotel "

"Excellent experience for my whole family. We especially enjoyed the personalized service, delicious BBQ and breakfast, unique outdoor sauna, hand-ground coffee in room, excellent selection of unique & local fruity alcoholic beverages in the fridge, heated beds (so comfortable!), hammock, and strong air conditioning. "

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"The sink wouldn’t drain and the shower flooded the bathroom. Breakfast included a styrofoam container with cold sandwiches and curdled yogurt. Roughly half of the igloos were damaged and held together with duct tape. "

"The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation. I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star. "