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"We chose to stay here over a couple less expensive but comparable highly rated hotels along the same street because it was supposed to be a “resort” versus just a hotel. The pool area is way too small for the size of the hotel and the amenities like towels are not restocked throughout the day, leaving the cabinets empty by the afternoon. The free breakfast is really not good. Reminds me of a school breakfast or something government funded. There’s not enough seating for guests, including the fire pits. The biggest problem we encountered was the loudest HVAC ever! Not talking about our rooms HVAC, but the neighbors. Whenever it would go on I could feel the vibration it was so loud. This made for disturbing sleep and not pleasant time in the room. The bathroom shower head/sink faucet was rusty and the caulking needed replacing. Our room was on the 4th floor of the south tower and we could also hear housekeeping banging and possibly the washing machines and dryers were on top of us? It was just too loud! All in all not worth the extra money spent to stay there. "

"The room was so much fun! We stayed in the Daisy Mae cave themed room. Cool faucets and shower fit in the theme. Breakfast the next day was great too! Large portions my wife and I shared. The staff could not have been more helpful or friendly. "

"Room was clean, bathroom was on a small side. Location was really good. Walking distance to the beach. Staff was great. Definitely will be back."

"We stayed for a quick one night trip, and the motel was clean. super convenient and reasonably priced. Location is excellent- 5 min walk to the Cerro hiking trail, and 5 min walk the other way to downtown SLO and the amazing farmer’s market."

"Hotel’s name describe all over experience…it needs upgrade overall"

"Typically, rest here overnight in Pismo Beach due to mid-point from Marshall, CA, to Richmond, CA. My late husband and I have been coming back well over 34 yrs. Immediately, at this visit, noticed a change! I just could not place my finger on it. No complaints all boxes checked ✅ off. Checked in Easter 🐣 Sunday evening. Rested, surprisingly found parking right in front of my rented room. At Monday’s free breakfast (no complaints!), and after returning to my room. Picked up the Casa Grande Best Western hotel room legend. There is was in small print: “New Owners!” Highly recommend this place! Hotel rooms cleaned, noticed a few downgrades, i.e., of the two key cards issued, only one key card was granting me entrance; I reserved room via Hotels.com and required to pay upfront in order to book!; Tissue Box vs. Kleenex Box; one-ply tissue vs. 2-ply; less trash cans in the room, less towels; less free room samples; and, on my checkout day by 9:00 a.m., maid knocking loudly, “Room Service!” Not ten minutes prior, called front desk to remind her I had a late check since I arrived about 7:30 p.m., and was granted extension until 12 noon. Upgrades: Less expensive rooms; new waterfall w/lights (night); bushes hooked up with clear lights; more new flowers blooming (Calla Lillies), less employees (food, maids, gardners, staff); new big screen tv w/o the swivel, etc. Upon my departure, felt as if this was a family-owned business."

"Everything was so wonderful "

"Very comfortable room, excellent breakfast."

"Wonderful property with million dollar views. Staff were super friendly and helpful. Comfortable rooms and great amenities "