Ratings based on 31 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Nice hotel , good service

Posted 18-Nov-2017
A nice hotel close to the lake. Nice room, good service, nice food.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Sep-2017
Hotel itself is old but they're trying to be nice as much as they can. Comfortable and great location.
5 out of 5
by FEI PERNG

Most lovely stay in Japan

Posted 25-Dec-2016 on Hotels
The most lovely stay in Japan. Love their meals so much! Not forget the friendly staff and hot spring bath. Will come back in future.
5 out of 5
by A verified traveller

if you are looking for a pure japanese style stay

Posted 19-Sep-2016 on Hotels
Great local traditional dishes, nice hot spring bath, comfortable bed, excellent lake view, tourist friendly. No computer, no wifi, just relax. There is a bus stop in front of the hotel, so it is very convenience if you hold a nikko discount pass, you could either go deeper inside, or just head back to the main train stations to finish your trip.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Jul-2011 on Hotels
1 out of 5
by A verified traveller from Hawaii

Nikko Sansui Hotel

Posted 13-Mar-2011 on Hotels
We booked the Nikko Sansui without knowing much about the area and because it seemed like the nicest one with availability. We were looking for a traditional Japanese ryokan experience and found exactly that. The only thing we didn't realize was that it was at a lake that was one hour by Tobu bus from the Nikko Station and temples area. Luckily we arranged to arrive by train early enough to catch the bus so we could arrive by dinner time. We arrived when it was snowing and the road to Lake Chuzenji was a steep climb to a mile high lake with 43 switchbacks. But the road was safe, the bus driver cautious and really no problem. We got dropped off at the Chuzenji Onsen stop in the dark with no idea of where the hotel was. Luckily the bus driver felt sorry for us and dropped us at the hotel. It would have been to the left of the station and a ten minute walk through snow mounded sidewalks. The next stop (Tachikikannon-iriguchi) is closer, but the bus sometimes ends at Chuzenji Onsen. The hotel was across the street from the lake and had a beautiful view of snow covered streets and mountains. We were the only guests there, probably because of winter, but that was fine. The ryokan experience was well worth it, with the breakfast and dinner being traditional japanese food meticulously prepared and presented. You have to like Japanese food, especially fish at all meals, but we had the best trout there. They had two indoor and two outdoor onsen (male and female) which was great for warming us up for the evening. Sleeping on the futon was very comfortable, even with my old back. The room was a 10 tatami mat room with an extra "smoking" room by the window with refrigerator (it was a no smoking room, though). The hotel is run by a family, although the mama san showed up only on the last morning. They are very sweet people and we would love to return again some day. Be sure to buy the Tobu bus 2 day pass, not the World Heritage bus pass. If you have a hotel reservation, the ticket counter next to the Tourist Information counter in the Tobu Nikko Station will give you half off the price, which they don't tell you at the JR station. The Chuzenji Onsen stop is 5 minute walk from Kegon Falls, and the lake looks like a great walking, boating area in the sping and summer. It was easy to catch the bus back to the Nikko area to tour the shrines and temples for the day and return in time for dinner.
4 out of 5
by A verified traveller from 香港

不錯的酒店

Posted 20-Nov-2017
位置佳,房間面向中禪寺湖可惜有1/3景觀給酒店建築阻擋。房間只有洗手間卻沒有浴室,所以一定要使用酒店浴池。早餐和晚餐食物和用餐地方很不錯,不是豪華,簡簡單單很舒服。酒店服務員友善。
4 out of 5
Recommended
for Everyone
by A verified traveller from 埼玉 所沢市

スタッフの方々が親切

Posted 20-Sep-2017
2017年9月に利用しました。部屋、食事ともコストパフォーマンスは十分でした。特にスタッフの皆様の優しさは素晴らしかったです。
2 out of 5
by A verified traveller

食事は良いが、衛生面が‥

Posted 21-Aug-2017 on Hotels
色々な口コミを拝見した後だったので少し不安を気持ちを持ちながらの宿泊でした。 私は決して高級ホテル思考ではありませんが、特に水周りの衛生面は重要視したい派です。この観点からフィードバックを記載します。 1. スタッフの対応 電話に出た方の対応はとてもぶっきらぼうでしたが、実際にはみなさんアットホームで感じが良かった。 2. 食事 男女で泊まりましたがかなりのボリュームで美味しかった。 3. お風呂 他の口コミ通り、衛生面に欠ける。特に洗い場、脱衣所に落ちた髪の毛はこまめに掃除すべきかと。添え付けのドライヤーは2台しかなく、やや壊れ気味。お風呂のお湯自体はちょうど良い。気持ち悪く自分で掃除した。 男湯は夜が熱く、朝はちょうど良かった模様。女湯は逆。その日により違うのかも。露天風呂はエメラルドグリーンで気持ちよかった。 4. 部屋 ユニッバス付き八畳に宿泊。景色は良好。その他は民宿的な感じ。 5. 総合評価 お料理以外は微妙。他の温泉地でちょうど同じ価格帯で非常に衛生面のととのった宿に宿泊したばかりだったため、比べてしまうと、うーん?という感じ。また周辺にコンビニはなく、店も早くに閉まってしまう。とにかく静かでよく眠れた。
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Aug-2017 on Hotels