Hotel Courage Waalkade

An e-mail was sent to me with instructions about how to have access to the reserved room, since the reception was closed after 6 pm. I have followed the instructions, but the key box, which was supposed to free the key to the room, did not work. I have called the night watch who repeated the instructions, without effect, of course, because the problem was with the mechanism of the key box.It was dark, a group of young adults was smoking marihuana in an un-illuminated corner close to the hotel entrance and throwing firework. I was told by the person on the phone that it would take half an hour to help me and check the key box. I said that I was not willing to wait for 30 minutes and that I would look for another hotel, which is what I have done.

the room had heating that didnt work - I was there for a business trip so the reception for the second night - 3 rd day told me that they will fix the problem- then the 4 rd day also nothing happened and the reception could not do anything exept of transfering me to a basement room with a wall view and not bridge view I payed-i dinied and they told me they could give my money back-also nothing happened...if you have anything to ask they dont know anything - the brekfast also is nothing at all....very disapointed I;m visiting 2-3 times a year Nijmegen and it was the worst and most expensive

Great location. Friendly and courteous staff. Pricing is appropriate for services.