Title: Waterfront Executive Villas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=93791961&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Waterfront Executive Villas Villa in Niagara Falls with free parking ## Photo gallery for Waterfront Executive Villas ![Interior entrance - Waterfront Executive Villas (Niagara Falls)](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/c0d7ea07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Staircase - Waterfront Executive Villas (Niagara Falls)](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/0738e81c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Villa | Living area | 65-inch LED TV with digital channels, TV, Netflix - Waterfront Executive Villas (Niagara Falls)](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/a7e1a9e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Villa | In-room dining - Waterfront Executive Villas (Niagara Falls)](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/2d9db81c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Villa | Private kitchen | Coffee/tea maker, electric kettle, toaster - Waterfront Executive Villas (Niagara Falls)](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/f56de559.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Fallsview Casino, Waterfront Executive Villas has plenty to offer. ## Reviews 6.8 ## Popular amenities - Pet-friendly - Parking included - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Exclusive Villa ![Exclusive Villa | Living area | 65-inch LED TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/3698e897.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Villa ### Highlights Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher LED TV 4 bedrooms Hairdryer - 4 bedrooms - Sleeps 12 - 3 Queen Beds, 1 King Bed and 2 Single Beds ### View all photos for Executive Villa ![Executive Villa | Living area | 65-inch LED TV with digital channels, TV, Netflix](https://images.trvl-media.com/lodging/94000000/93800000/93792000/93791961/08ef07ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Villa ### Highlights Air conditioning Heating LED TV 4 bedrooms Hairdryer 2 bathrooms Private bathroom Coffee/tea maker - 4 bedrooms - Sleeps 12 - 1 Queen Bed and 5 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/130000/120200/120155/4844e098_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Niagara Falls Fallsview Hotel & Spa Fallsview South - Pool - Hot tub - Spa - Free Wi-Fi 8.6 Excellent 3,566 reviews £125 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Marriott-Niagara-Falls-Fallsview-Hotel-Spa.h120155.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=b24c3442-8d7a-4457-b5df-65ad2421b04f&top_cur=GBP) Ad ![American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/580000/574000/573938/5412a010_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Tower Hotel Fallsview Fallsview South - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 2,006 reviews £83 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Tower-Hotel-Fallsview.h573938.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=b24c3442-8d7a-4457-b5df-65ad2421b04f&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1900/1801/64a8a71b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Niagara Falls Marriott on the Falls Fallsview South - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 3,361 reviews £120 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Niagara-Falls-Marriott-On-The-Falls.h1801.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=b24c3442-8d7a-4457-b5df-65ad2421b04f&top_cur=GBP) Ad ![2 restaurants, lunch served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/918100/918001/1ffdfad3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton Niagara Falls Fallsview Fallsview - Pool - Hot tub - Breakfast included - Restaurant 8.2 Very good 13,555 reviews £121 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Embassy-Suites-By-Hilton-Niagara-Falls-Fallsview.h918001.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=b24c3442-8d7a-4457-b5df-65ad2421b04f&top_cur=GBP) Ad ![3 restaurants, breakfast served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112680000/112670300/112670211/d40fde8d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Brock Niagara Falls Fallsview, Tapestry by Hilton Clifton Hill - Pool - Spa - Free Wi-Fi - Restaurant 7.8 Good 539 reviews £102 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Niagara-Falls-Hotels-The-Brock-Niagara-Falls-Fallsview.h112670211.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=b24c3442-8d7a-4457-b5df-65ad2421b04f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Waterfront-Executive-Villas.h93791961.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Waterfront-Executive-Villas.h93791961.Hotel-Information) ## About the area Hunter, a neighbourhood in Niagara Falls, is home to this villa. The area's natural beauty can be seen at Horseshoe Falls and Niagara Falls State Park, while Fallsview Indoor Waterpark and Maid of the Mist are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Niagara Falls Convention Centre or Gale Centre Arena. [Visit our Niagara Falls travel guide](https://www.expedia.co.uk/Niagara-Falls.dx6023515) [View more Villas in Niagara Falls](https://www.expedia.co.uk/Niagara-Falls-Villas.d6023515-aaVillas.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.04398%2C-79.06146&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=G5pKeGMGD2QxziPe2DpSTYUb1iQ=) 9241 White Oak Ave, Niagara Falls, ON, L2G 0E9 ### What's nearby - ![Horseshoe Falls featuring landscape views, a river or creek and a cascade](https://images.trvl-media.com/place/6072509/226374fe-bbe4-46bc-b3a0-8ed6bcc66108.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Horseshoe Falls 8 min drive \- 3.6 miles - ![The Skylon Tower with fallsview hotels and resorts, Niagara Falls](https://images.trvl-media.com/place/6072507/7ea43636-7075-4c05-9f74-358144ed5ab1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fallsview Casino 9 min drive \- 4.0 miles - ![Clifton Hill showing signage and street scenes](https://images.trvl-media.com/place/6277548/e6ff2c99-6cbe-4f1f-9404-764e25a2dfab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clifton Hill 12 min drive \- 4.7 miles - Legends on the Niagara 4 min drive \- 1.8 miles - Fallsview Indoor Waterpark 13 min drive \- 4.9 miles ### Getting around - Niagara Falls, ON (XLV-Niagara Falls Train Station) 20 min drive - Niagara Falls, NY (IAG-Niagara Falls Intl.) 37 min drive ### Restaurants - Shelby’s Shawarma 7 min drive - Betty's Restaurant 8 min walk - Tim Hortons 3 min drive - Starbucks 6 min drive - Annies Barrel 7 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Waterfront Executive Villas Villa in Niagara Falls with free parking This villa features free self-parking. The villa offers Netflix, a coffee/tea maker and an LED TV with digital channels. This villa offers 3 air-conditioned accommodations with coffee/tea makers and a hairdryer. 65-inch LED televisions come with digital channels and Netflix. ## Similar properties ![Indoor pool, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/27100/27015/bf81ef91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Howard Johnson Plaza by Wyndham by the Falls Niagara Falls Clifton Hill - Pool - Hot tub - Free Wi-Fi - Restaurant 8.4 Very good 5,247 reviews £51 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=27015&PinnedHotelID=27015&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch served](https://images.trvl-media.com/lodging/1000000/920000/918100/918001/w3837h2560x3y0-30688712.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton Niagara Falls Fallsview Fallsview - Pool - Hot tub - Breakfast included - Restaurant 8.2 Very good 13,555 reviews £121 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=918001&PinnedHotelID=918001&HadPinnedHotel=true®ionId=-1&adults=2) ![Water view](https://images.trvl-media.com/lodging/1000000/930000/922600/922565/cc63285c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakes Hotel Overlooking the Falls Fallsview - Pool - Hot tub - Restaurant - Air-conditioning 7.0 Good 8,206 reviews £76 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=922565&PinnedHotelID=922565&HadPinnedHotel=true®ionId=-1&adults=2) ![American cuisine](https://images.trvl-media.com/lodging/1000000/580000/574000/573938/3c5a0541.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tower Hotel Fallsview Fallsview South - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 2,006 reviews £83 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=573938&PinnedHotelID=573938&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/15800/15764/ca599387.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Niagara Falls Lundy's Lane - Pool - Pet-friendly - Free Wi-Fi - Restaurant 7.6 Good 1,002 reviews £47 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=15764&PinnedHotelID=15764&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1900/1801/64a8a71b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Niagara Falls Marriott on the Falls Fallsview South - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 3,361 reviews £120 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1801&PinnedHotelID=1801&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/30000/23700/23652/232ada2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham Niagara Falls Fallsview Clifton Hill - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 7.6 Good 1,113 reviews £46 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=23652&PinnedHotelID=23652&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=93791961&PinnedHotelID=93791961&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=93791961,27015,918001,922565,573938) ## Property amenities ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Coffee/tea maker - Electric kettle - Toaster ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - Hair dryer ### Entertainment - 65-inch LED TV with digital channels - Netflix - Streaming services ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - Fee: CAD 165 per pet per stay - Service animals exempt from fees ### Suitability/Accessibility - No lift ### Services and conveniences - Limited-hour front desk ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 3 units ## Policies ### Check-in Check-in start time: 5:00 PM; check-in end time: 10:00 PM Late check-in fee: CAD 48 for check-in between 10:00 PM and midnight Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 9:00 AM - 5:30 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), smart lock ### Pets Pets are allowed for an extra charge of CAD 165 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of CAD 450 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CAD 165 per pet, per stay - Service animals are exempt from fees - Late check-in fee: CAD 48 for check-in between 10:00 PM and midnight The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit Property Registration Number 002595753 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ## Frequently asked questions ### Is Waterfront Executive Villas pet-friendly? ### How much is parking at Waterfront Executive Villas? ### What time is check-in at Waterfront Executive Villas? ### What time is check-out at Waterfront Executive Villas? ### Where is Waterfront Executive Villas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Waterfront Executive Villas Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.0 Amenities ### 8.4 Property conditions & facilities 10 - Excellent 5 8 - Good 0 6 - Okay 0 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Samiya 4 Oct 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The property is newly constructed and everything clean spacious and open layout great for families and management was easy to communicate with. ##### Samiya ### 10/10 Excellent #### jatinder 19 Jul 2023 Liked: Amenities, property conditions & facilities, communication It was excellent ##### jatinder Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Yolima 6 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The villa is beautiful and styled. Very clean, and did appreciate the whole bedding linen. They were the best covers are effective against allergies. Easy contactless check-in and check-out. ##### Yolima Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Stuart 9 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication All good, only negative was the sidewalk and yard where under construction. ##### Stuart Stayed 1 night in Jul 2023 ### 4/10 Poor #### Shauna 5 Dec 2023 Disliked: Cleanliness, room comfort, communication #### Chippewa house. When we arrived the door code didn’t work, the house was very unclean. There was hair everywhere on the floor and counters. The carpets were not clean. They had stains and were not vacuumed so I was unclear if I was having an allergic reaction to pets or if it was dust?! The back sliding door does not lock so it was just unlocked the whole time and after asking about it we never heard back from anyone. There were no hangers in room Closets or any amenities for any type of stay over one night. They say use of washer/dryer but those were full with items. The home is lovely and fairly new I think, but it isn’t prepared for travellers ##### Shauna Stayed 6 nights in Nov 2023 ### 2/10 Terrible #### Md Fahim 29 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication I booked the property for 2 nights. My check-in time was 5 pm, and I checked around 7 pm. To my utter surprise, I found the bedrooms all upside down and not cleaned after the previous guest left. I took pictures and sent them to management. The management could not find a cleaner for us that night. They asked us to wait till the next morning for the cleaner. I declined their offer. We waited for the management to clean the house for almost 4 hours with 4 kids who were tired and past their bedtime. I finally decided to leave the property at 11 pm that night and had to find a hotel to stay. I requested a refund for the nightmare experience. The management informed me it’s under their non-refundable policy. This is ridiculous because their policy must also ensure a clean unit for the guest before arrival. Nevertheless, I left the property with my family at 11 pm and had to move to a hotel around midnight. Expedia must ensure they don’t list such property, ruining their reputation. ##### Md Fahim ### 2/10 Terrible #### ABIN 16 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication First I would say detail about how when we reached the property. Approximately three hours before we reached there they called us and informed that the city is currently conducting construction work on the sidewalk.As a result parking on the sideway is strictly prohibited and there is no alternative solution to drop the car. NOBODY help or contact once we reached the property. Finally we drop our car side of the road. The funny thing is they already got the notice (about they are going to conducting construction)from the city on 4th JULY, but they informed us just three hours before we reached there. And secondly Their lamp table glasses doesn't secured with nail or glue.There was hole for fix the table. So what happened is that my son standing nearby the table and talking to my family, somehow the one of the glasses fell down into my son's feet he got pain and red on his feet and broken. We called them and informed them about what happened. Besides all these they charged from us 280CAD. t was not our fault.Either they should have informed us that the glass top was not screwed in or they should have secured it properly by law especially when they allow children to stay. We had to remove other 2 glasses top for our stay to be safe.So we gave them a courtesy by not putting a police report about it falling on my son's feet. In side the house was cleaned and neat. ##### ABIN Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Jijo 24 Feb 2024 Disliked: Cleanliness, communication #### Worst and filthy home This was the worst booking I ever had.. first of all, when we reached, the keypad was not working, then got hold of host and after attempting two different codes, it worked.. when we went in, the whole house was mess with pan masala, alcohol including toilet, all bedrooms, kitchen and fridge. We called the host, he said there is no cleaners available and said he can deduct cleaning fee. We told him there is no way my family can stay at the house with pan masala was spot on the sheet. I asked for refund to the host and hotel.com several times but no positive response. After taking to owner and hotel.com, we returned home cancelling our trip. Hotel.com representative told me they would talk to host and get the refund Bcs it was purely the negligence from the host, but nothing happened even after following up 4-5 times. I have added all pictures here for your review and please dnt go into this place. Also, I called city of Niagra to complain and it shocked me what they said. city informed me that this place is running with no short term rental license and I assume it’s with no insurance. If something would have happened to us, there is no coverage. The similar complaints were in the past but there is no action from hotels.com. Also, hotels.com must make sure host has the license when they use the hotel.com platform. I am reporting this to city and media to avoid people face same issue. It’s sad it’s happening in Canada.. let my pictures speak the rest. ![](https://a.travel-assets.com/ugc/hotel-reviews/07CF93C09E4D0AF7F9A73719C43274AAB89E63231708754493398.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A013764A300BD308D82C006821B102D096BF6F251708754493645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FBEE9EF1F4BA46D6FC4DCBF80F0A4CF4CA3A82111708754494150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5BB20D139FFB9467E9C5AC1188C5BFD57D5B83741708754494352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jijo Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Rhona 24 Sept 2023 ##### Rhona Stayed 2 nights in Sep 2023 ---