Reception
Check availability

Reviews of Ramada by Wyndham Niagara Falls Near the Falls

2.5 out of 5
Ramada by Wyndham Niagara Falls Near the Falls
5706 Ferry St, Qew to Hwy 420, Niagara Falls, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 1021 out of 2332 reviews" "
Rating 8 - Good. 727 out of 2332 reviews" "
Rating 6 - Okay. 283 out of 2332 reviews" "
Rating 4 - Poor. 143 out of 2332 reviews" "
Rating 2 - Terrible. 158 out of 2332 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Randeep

Stayed 1 night in Feb 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Luz

Liked: Amenities
I like this place. I can recommended to all my Friends.
Stayed 1 night in Mar 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic price!
Stayed 1 night in Mar 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

ujwal

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its good but the room in pictures is totally different than what i got
Stayed 1 night in Feb 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

4/10 Poor

Michele

Travelled with partner
We didn’t even get to stay at the Ramada which is the hotel we picked. They called us and said they had to send us to their sister hotel, Quality Inn on Ferry St, we were some what devastated at the condition that this Hotel was in, but we had no choice to stay here. Although the staff was very kind, I would NOT stay here again. Once again I cannot comment on the Ramada, as we did NOT get to stay there.
Stayed 1 night in Mar 2024
Response from Ramada on 9 Apr 2024
Thank you for taking time to rate your stay. We appreciate the feedback and will share your comments with our team

2/10 Terrible

Meghan

Stayed 1 night in Mar 2024

10/10 Excellent

Bonitus

Stayed 1 night in Jan 2024
Response from Front Desk Management on 25 Mar 2024
Thank you for the 5/5 rating! We are happy you enjoyed your stay!

6/10 Okay

myrnalyn

Stayed 4 nights in Mar 2024

10/10 Excellent

Gimme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for the 5/5 rating! We are happy you enjoyed your stay at Ramada Near the Falls!

6/10 Okay

Archie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only did they charge me for the room they charged me for parking in their parking lot. Reason is everyone else does it. Thus the 3-star rating.
Stayed 1 night in Mar 2024
Response from Front Desk Management on 21 Mar 2024
Thank you for sharing your recent rating of your stay at Ramada by Wyndham. We apologize your stay was not satisfactory and we have shared your feedback with our management team. We hope to have a future opportunity to serve you better.

8/10 Good

Gordon

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for your review! We hope to welcome you back to Ramada Near the Falls in the future!

10/10 Excellent

Lola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for your review! We are happy to hear you enjoyed your stay.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for the 5/5 rating! We are happy you enjoyed your stay at Ramada Near the Falls!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for the 5/5 rating! We are happy you enjoyed your stay at Ramada Near the Falls. We hope to welcome you back soon.

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024
Response from Hotel Management on 19 Mar 2024
Thank you for the 5/5 rating! We are happy you enjoyed your stay.

10/10 Excellent

Dinusha

Stayed 1 night in Mar 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

Tesfamariam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the swimming pool.
Stayed 2 nights in Mar 2024
Response from Ramada on 16 Mar 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!

2/10 Terrible

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. Other guests were very loud and tidy. Other guests were very loud and inconsiderate congregating and lounging in groups on the floor in the hallways. Staff were not doing facility checks. People were congregating in the halls for more than 6hrs abd didnt wrap until close ro 1am. I was also surprised to be billed an additional $120 to my reservation fee ($170 with parking! ) so a room originally thought to cost $120/night actally came in at just under $300 withno sleep due to partying neighnours! On a positive note rooms were clean and spacious. Walk to clifton hills is about 20 min.
Stayed 1 night in Mar 2024
Response from Ramada on 16 Mar 2024
. Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.

10/10 Excellent

Geneveve

Travelled with family and small children
Great stay
Stayed 1 night in Mar 2024
Response from Ramada on 16 Mar 2024
. Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 19 Mar 2024
Thank you for the rating!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff
Stayed 1 night in Mar 2024
Response from Ramada on 16 Mar 2024
. Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Stacey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ramada on 16 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Kawshalya, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Enjoyed the stay
Stayed 2 nights in Mar 2024
Response from Ramada on 16 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

Steven

Stayed 1 night in Mar 2024
Response from Ramada on 16 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness
Beds weren't cleaned properly Still had crums from the last people in there or who know's how long, Told front desk guy, about our issue and he said report it to guests service online! no one came to change the sheets! we asked for clean one and did it our self Also long hair in the shower.
Stayed 2 nights in Mar 2024
Response from Front Desk Management on 14 Mar 2024
Thank you for taking the time to complete our survey and share your experience! We want to apologize for the housekeeping issues that you experienced when staying with us. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the ambitious standards of our housekeeping and maintenance staff. Upkeep and cleanliness are particularly important to us, and we want our guests to have a top-notch stay with us. We are addressing our policies to prevent the housekeeping issues that you experienced from occurring in the future. Please keep us in mind for your next stay in the area.   Thank you, Front Desk Management

10/10 Excellent

Faizah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a good time here locals are always friendly
Stayed 3 nights in Mar 2024
Response from Front Desk Management on 14 Mar 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!  Thank you, Front Desk Management

10/10 Excellent

Tyler

Travelled with partner
Liked: Staff & service, amenities
Ok
Stayed 1 night in Feb 2024
Response from Ramada on 11 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

8/10 Good

Benjamin

Stayed 1 night in Mar 2024
Response from Ramada on 9 Apr 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Jenan Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ramada on 10 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff every visit
Stayed 1 night in Mar 2024
Response from Ramada on 8 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Zacharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ramada on 8 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Great place
Stayed 2 nights in Mar 2024
Response from Ramada on 4 Mar 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk Management on 5 Mar 2024
Thank you for your review! We are happy you enjoyed your stay with us.

4/10 Poor

susan

Disliked: Property conditions & facilities
Rooms are very small, with no space for luggage. Bathroom was tiny.
Stayed 2 nights in Mar 2024
Response from Ramada on 4 Mar 2024
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice
Stayed 1 night in Mar 2024
Response from Ramada on 4 Mar 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Amie, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick trip to Canada
Stayed 1 night in Feb 2024
Response from Front Desk Management on 28 Feb 2024
Thank you for your review! We are happy you enjoyed your stay with us.

10/10 Excellent

Ali Reza, Maple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and it has gym and pool. Although it doesn't have breakfast but it is close to restaurants and shopping places. Overall it is a good place to stay.
Stayed 1 night in Feb 2024
Response from Front Desk Management on 26 Feb 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay. The radio turned on multiple times in the night, waking us up.
Stayed 1 night in Feb 2024
Response from Front Desk Management on 26 Feb 2024
Thank you for taking time to rate your stay. We appreciate the feedback and will share your comments with our team

6/10 Okay

Cyril

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No microwave in room. No drinking water in room or lobby. The only option is pay $4 for each bottle in vending machine. Washroom and beds are clean. It is perfect if you are looking for a budget room.
Response from Ramada on 25 Feb 2024
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.

10/10 Excellent

Evguenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Management on 26 Feb 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Clarence Carl Caluag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How big our room was (2 Queen Beds). I hope for them to make coffee or tea complimentary
Stayed 2 nights in Feb 2024
Response from Ramada on 24 Feb 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

arzina

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located
Stayed 2 nights in Feb 2024
Response from Front Desk Management on 22 Feb 2024
Thank you for your review! We are happy you enjoyed your stay.

8/10 Good

Bradley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Not too shabby. I would stay there again. A reasonable place to stay.
Stayed 2 nights in Feb 2024
Response from Ramada on 21 Feb 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Ella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesone staff
Stayed 1 night in Feb 2024
Response from Ramada on 21 Feb 2024
Thank you for your stay at Ramada Near the Falls, Niagara Falls and for posting such a generous review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and look forward to seeing you again on your next visit to Niagara Falls.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Feb 2024
Response from Ramada on 19 Feb 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great staycation. Everything we’re looking for a place to stay is there. The receptionist, Zukh, was so nice and upgraded our room with jacuzzi with no additional cost for us. For sure, next time we’ll come back we’ll definitely stay there. Thanks 🙏 for a good accommodation. Till next time.
Stayed 1 night in Feb 2024
Response from Ramada on 19 Feb 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We hope for an opportunity to welcome you again soon!

10/10 Excellent

Vivek

Stayed 1 night in Feb 2024
Response from Front Desk Management on 21 Mar 2024
Thank you for the 5/5 rating! We hope to welcome you back to Ramada Near the Falls soon!

8/10 Good

Sauda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay, safe, and quiet. Just a recommendation: it would be better if there was a soap tray in the shower. Also, there would be an extra microwave as there was no food area (like a restaurant). It was a line-up for microwave service.
Stayed 2 nights in Feb 2024
Response from Ramada on 18 Feb 2024
Thank you for taking the time to review our hotel, Ramada Near the Falls, and share the highlights from your recent visit.

6/10 Okay

James

Travelled with group
Disliked: Staff & service
Most ignorant checkin staff i have ever encountered , will not do business with ramada or windham again thanks for an unforgetabke experience .
Stayed 1 night in Feb 2024
Response from Ramada on 18 Feb 2024
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback.

2/10 Terrible

Adrianna

Travelled with partner
Disliked: Cleanliness, amenities
We found a smoking pipe in our room indicating that the room wasn’t cleaned properly.
Stayed 1 night in Feb 2024
Response from Ramada on 18 Feb 2024
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We are always seeking ways to improve our guest experience, and your comments have been noted for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future.