Title: Empress Inn and Suites by The Falls Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Empress Inn and Suites by The Falls Victorian hotel connected to the convention centre in Niagara Falls with a restaurant ![Restaurant](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/7dc27311.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/e15c1586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/33870deb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard two queen | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/f8e55eec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/2f6c7d64.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a welcoming atmosphere at Empress Inn and Suites by The Falls near Clifton Hill. The hotel offers WiFi and a manager's reception, with the Fallsview Indoor Waterpark just minutes away. Guests consistently praise the excellent value and convenient location. 6.2 ## Popular amenities - Bar - Parking available - Room service - Laundry - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3679891&PinnedHotelID=3679891&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### Family Room, Multiple Beds ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Fridge HDTV Washer/dryer Balcony Soundproofed rooms Individually furnished Individually decorated Air-conditioning Washing machine/dryer - Sleeps 6 - 3 Queen Beds ### Standard Room, 1 King Bed ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Fridge HDTV Balcony Soundproofed rooms Individually furnished Individually decorated Air-conditioning Rollaway/extra beds (free) - Sleeps 3 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/cdffa33d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Fridge HDTV Balcony Soundproofed rooms Individually furnished Individually decorated Air-conditioning Rollaway/extra beds (free) - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/4000000/3680000/3679900/3679891/a3d47fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Fridge HDTV Balcony Soundproofed rooms Individually furnished Individually decorated Air-conditioning Rollaway/extra beds (free) - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/521900/521822/537911b9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quality Hotel Fallsview Cascade Queen Victoria - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 2,250 reviews £51 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Quality-Hotel-Fallsview-Cascade.h521822.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=04d22b9c-2b88-41f2-82b6-393fab64c39d&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1070000/1069000/1068939/71a6f6c9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Fallsview - 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Pool - Spa - Kids pool - Waterslide 8.4 Very good 6,761 reviews £152 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=04d22b9c-2b88-41f2-82b6-393fab64c39d&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; al fresco dining ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1510000/1507600/1507568/dbfb27d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Niagara Falls - By The Falls by IHG Fallsview - Pool - Hot tub - Parking included - Free WiFi 8.4 Very good 3,367 reviews £69 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Holiday-Inn-Niagara-Falls-By-The-Falls.h1507568.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=04d22b9c-2b88-41f2-82b6-393fab64c39d&top_cur=GBP) Ad ![Lunch and dinner served, international cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1900/1801/64a8a71b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Niagara Falls Marriott on the Falls Fallsview South - 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Pool - Pet-friendly - Free WiFi - Restaurant 7.6 Good 1,001 reviews £58 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Niagara-Falls-Hotels-Ramada-Plaza-By-Wyndham-Niagara-Falls.h15764.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6023515&destination=Niagara Falls&destType=MARKET&latLong=43.093304,-79.073408&searchId=04d22b9c-2b88-41f2-82b6-393fab64c39d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Empress-Inn-And-Suites-By-The-Falls.h3679891.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiagara-Falls-Hotels-Empress-Inn-And-Suites-By-The-Falls.h3679891.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.08846%2C-79.08169&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zv5nwA5yZmsm9tyERBanzxqplcc=) 5951 Clark Avenue, Niagara Falls, ON, L2G 3W3 #### What's nearby - Skylon Tower - 6 min walk - 0.4 miles - Clifton Hill - 6 min walk - 0.4 miles - Fallsview Casino - 10 min walk - 0.5 miles - Casino Niagara - 11 min walk - 0.6 miles - Fallsview Indoor Waterpark - 13 min walk - 0.7 miles #### Getting around - Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive - Toronto, ON (YYZ-Pearson Intl.) - 83 min drive #### Restaurants - ‪Skylon Tower - ‬6 min walk - ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk - ‪Skylon Tower Revolving Dining Room - ‬6 min walk - ‪Circle K - ‬5 min walk - ‪Dairy Queen - ‬6 min walk ## About this property ### Empress Inn and Suites by The Falls Family-friendly hotel near Clifton Hill Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and babysitting. Other perks at this hotel include: - Limo/town car service, self-parking (surcharge) and multilingual staff - Luggage storage, tour/ticket information and a vending machine - Helicopter/aeroplane tours, free newspapers and concierge services - Guest reviews say good things about the overall value and location Room features All 80 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Bathrooms with designer toiletries and shower/bath combinations - 32-inch HDTVs with premium channels - Balconies, fridges and microwaves ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9390000/9386200/9386138/8d0cbb5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairway Inn by the Falls Fallsview - Free WiFi - Air conditioning - Parking available - Laundry 6.4 1,019 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=9386138&PinnedHotelID=9386138&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/19400/19348/79010c46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Niagara Falls/Fallsview Fallsview - Pool - Free WiFi - Restaurant - Air conditioning 6.4 2,080 reviews £51 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=19348&PinnedHotelID=19348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/870000/867800/867763/799e56d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Falls Lodge by the Falls Fallsview - 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4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=28067286&PinnedHotelID=28067286&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23800/23733/aa8fb45e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Niagara Falls North Glenview - Pool - Breakfast included - Free WiFi - Air conditioning 6.8 1,000 reviews £40 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=23733&PinnedHotelID=23733&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/915900/915886/6415ab9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls Clifton Hill - Pool - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 4,960 reviews £48 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=915886&PinnedHotelID=915886&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) on request - Limo/town car service - Parking on site (CAD 14 per day; includes in/out privileges) ### Food and drink - A bar/lounge - A restaurant - Free manager's reception ### Things to do - Helicopter/aeroplane tours - TV in common areas ### Family friendly - Babysitting - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Soundproofed rooms - Supervised activities for children ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Barbecue grill - In a regional park ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No lift - Wheelchair accessible (may have limitations) ### More - 2 buildings - 3 floors - Designated smoking areas - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch HDTV with premium digital channels - MP3 dock - Video game console ### Food and drink - Limited room service - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: CAD 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 100 per stay - Breakage deposit: CAD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: CAD 14.00 per day (in/out privileges) - Late check-out fee: CAD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old. This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Empress Falls Empress Inn Empress Inn Falls Empress Inn Elevate Rooms Niagara Falls Empress Inn Elevate Rooms Empress Elevate Rooms Niagara Falls Empress Elevate Rooms Empress Inn Suites by the Falls Empress Suites By The Falls Empress Inn Suites by Elevate Rooms Empress Inn and Suites by The Falls Hotel Empress Inn and Suites by The Falls Niagara Falls Empress Inn and Suites by The Falls Hotel Niagara Falls ## Frequently asked questions ### Is Empress Inn and Suites by The Falls pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Empress Inn and Suites by The Falls? > Self-parking is available for CAD 14.00 per day. ### What time is check-in at Empress Inn and Suites by The Falls? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. ### What time is check-out at Empress Inn and Suites by The Falls? > Checkout is at 11 AM. Late checkout is available for CAD 20 (subject to availability). ### Does Empress Inn and Suites by The Falls provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. ### Where is Empress Inn and Suites by The Falls located? > This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Empress Inn and Suites by The Falls Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 201 8 - Good 231 6 - Okay 222 4 - Poor 138 2 - Terrible 208 ### 6.2/10 Cleanliness ### 6.6/10 Staff & service ### 5.6/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 8/10 Good #### Arzaga 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay for the weekend ##### Arzaga Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### indira 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very clean room. Parking on site. Totally walkable to the falls and clifton hill. ![](https://a.travel-assets.com/ugc/hotel-reviews/d794156b-5f0f-4e80-a363-cc1bad899ec7-1759709461353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### indira Stayed 2 nights in Sep 2025 ### 8/10 Good #### Maria Helen 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, quiet and safe place. For me the only missing item was the disposable slippers. Nevertheless the place was great.. ##### Maria Helen Stayed 1 night in Oct 2025 ### 8/10 Good #### Lay 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is good location within walking distance to the falls and others restaurants And it is nice and clean ##### Lay Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Everett 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice but had to pay for parking ech night. ##### Everett Stayed 1 night in Jul 2025 ### 6/10 Okay #### maano 6 Jul 2025 we stayed there this past weekend and it was good room was nice every close to everything the fall was 15 min walk will definitely come back and stay ##### maano Stayed 2 nights in Jul 2025 ### 8/10 Good #### Tammy 3 Aug 2025 Liked: Cleanliness, staff & service The property is very old and outdated but the rooms were clean. Convenient location and staff were friendly. ##### Tammy Stayed 1 night in Aug 2025 ### 6/10 Okay #### Marise 10 Aug 2025 Liked: Staff & service The hotel is very good located. For sleeping it was ok, the staff is kind and there is a parking. The bed was confortable, this is not a 5 stars hotel but for sleepling just one night it was perfect, because we were near the cliffin Hill. ##### Marise Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Susan 17 Aug 2025 Disliked: Cleanliness, property conditions & facilities Close to everything. ##### Susan Stayed 4 nights in Aug 2025 ### 8/10 Good #### Imran 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Imran Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Steven 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again ##### Steven Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Thirumal 26 Aug 2025 Bathrooms came be renovated ##### Thirumal Stayed 1 night in Aug 2025 ### 8/10 Good #### FATIHA 6 Aug 2025 Liked: Cleanliness, staff & service, amenities It was good ##### FATIHA Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Raniel 19 Jul 2025 Liked: Cleanliness The staffs are nice, but the airconditioning can be better. ##### Raniel Stayed 1 night in Jul 2025 ### 8/10 Good #### Syed Muhibur 1 Sept 2025 Need to improve more services ##### Syed Muhibur Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Samuel 1 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities The bed sucks and reception office smells bad ##### Samuel Stayed 2 nights in Aug 2025 ### 6/10 Okay #### geka 17 Aug 2025 Disliked: Cleanliness Room was very dusty ##### geka Stayed 1 night in Aug 2025 ### 4/10 Poor #### Pragash 31 Aug 2025 Disliked: Staff & service, amenities, property conditions & facilities It was okey but not gonna recommend to others ##### Pragash Stayed 1 night in Jul 2025 ### 6/10 Okay #### Aaron 21 Jun 2025 Liked: Cleanliness Didnt like the staiirs. Great location ##### Aaron Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Bala Yashwanth Reddy 24 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unprofessional staff. ##### Bala Yashwanth Reddy Stayed 1 night in Sep 2025 ### 8/10 Good #### Krista 11 Jul 2025 Liked: Cleanliness, staff & service Great night spent at the Empress Inn! Yes it is a “two-star” hotel but all we wanted was a clean place to sleep and shower so it was perfect! Bed was comfortable, location was quiet, towels and bathroom were clean! The shower head kind of sprays all over the ceiling and gets on the floor but that’s more of a property issue than a customer issue! Great, budget friendly place to stay in Niagara, and so close to the Falls and Clifton Hill ##### Krista Stayed 1 night in Jul 2025 ### 6/10 Okay #### Verified traveller 1 Aug 2025 #### Cute It's an old school motel, which has its charm. It's run by a family, which has its charm. It is literally steps from all of the tourist attractions of the Falls which I makes it incredibly convenient. It is no frills, but it's safe, pretty clean, very convenient l, and super affordable. If you're looking for luxury and opulence, you won't find it here... But if you're looking for an affordable, safe, and easy spot. It's great. ##### Verified traveller Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Ardie 20 Aug 2025 Disliked: Staff & service, property conditions & facilities Very dirty especially in the washroom ##### Ardie Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Justin 14 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Rude, dirty conditions, unaccommodating. ##### Justin Stayed 2 nights in Sep 2025 ### 8/10 Good #### Mohammad 3 Jul 2025 Liked: Cleanliness, property conditions & facilities Good ##### Mohammad Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Marriott Downtown at CF Toronto Eaton Centre](https://www.expedia.co.uk/Toronto-Hotels-Marriott-Downtown-At-CF-Toronto-Eaton-Centre.h26155.Hotel-Information) > > [Novotel Toronto North York](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [Bisha, a Luxury Collection Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-Bisha-Hotel-Toronto.h18669075.Hotel-Information) > > [London Travel Inn](https://www.expedia.co.uk/London-Hotels-London-Travel-Inn.h1472693.Hotel-Information) > > [Lord Elgin Hotel](https://www.expedia.co.uk/Ottawa-Hotels-Lord-Elgin-Hotel.h528265.Hotel-Information) > > [Hampton Inn by Hilton London](https://www.expedia.co.uk/London-Hotels-Hampton-Inn-By-Hilton-London.h1700893.Hotel-Information) > > [Fairmont Royal York](https://www.expedia.co.uk/Toronto-Hotels-Fairmont-Royal-York.h17289.Hotel-Information) > > [Holiday Inn Toronto Downtown Centre by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Toronto-Downtown-Centre.h26247.Hotel-Information) > > [Holiday Inn Express & Suites Brampton by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Suites-Brampton.h1608271.Hotel-Information) > > [One King West Hotel & Residence](https://www.expedia.co.uk/Toronto-Hotels-One-King-West-Hotel-Residence.h1234327.Hotel-Information) > > [Four Points by Sheraton London](https://www.expedia.co.uk/London-Hotels-Four-Points-By-Sheraton-London.h10491.Hotel-Information) > > [Cambridge Suites Toronto](https://www.expedia.co.uk/Toronto-Hotels-Cambridge-Suites-Hotel-Toronto.h18781.Hotel-Information) > > [Radisson Blu Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-Radisson-Blu-Toronto-Downtown.h7352.Hotel-Information) > > [Residence Inn by Marriott Toronto Downtown / Entertainment District](https://www.expedia.co.uk/Toronto-Hotels-Residence-Inn-By-Marriott-Toronto-Downtown-Entertainment-District.h1632490.Hotel-Information) > > [The Park Hotel London](https://www.expedia.co.uk/London-Hotels-The-Park-Hotel-London.h528290.Hotel-Information) > > [Marriott Niagara Falls Fallsview Hotel & Spa](https://www.expedia.co.uk/Niagara-Falls-Hotels-Marriott-Niagara-Falls-Fallsview-Hotel-Spa.h120155.Hotel-Information) > > [Ramada by Wyndham London](https://www.expedia.co.uk/London-Hotels-Ramada-By-Wyndham-London.h15868.Hotel-Information) > > [Sheraton Fallsview Hotel](https://www.expedia.co.uk/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [DoubleTree by Hilton Hotel Toronto Downtown](https://www.expedia.co.uk/Toronto-Hotels-DoubleTree-By-Hilton-Hotel-Toronto-Downtown.h21783.Hotel-Information) > > [Crowne Plaza Toronto Airport by IHG](https://www.expedia.co.uk/Toronto-Hotels-Crowne-Plaza-Toronto-Airport.h661795.Hotel-Information) > > [Sheraton Centre Toronto Hotel](https://www.expedia.co.uk/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541.Hotel-Information) > > [1 Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-1-Hotel-Toronto.h2920159.Hotel-Information) > > [Niagara Falls Marriott on the Falls](https://www.expedia.co.uk/Niagara-Falls-Hotels-Niagara-Falls-Marriott-On-The-Falls.h1801.Hotel-Information) > > [Novotel Toronto Centre](https://www.expedia.co.uk/Toronto-Hotels-Novotel-Toronto-Centre.h12735.Hotel-Information) > > [The St. Regis Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-St-Regis-Toronto.h4109199.Hotel-Information) > > [The Sutton Place Hotel Toronto](https://www.expedia.co.uk/Toronto-Hotels-The-QUBE-Hotel-Toronto.h67589134.Hotel-Information) > > [Holiday Inn Express Toronto - Downtown by IHG](https://www.expedia.co.uk/Toronto-Hotels-Holiday-Inn-Express-Toronto-Downtown.h13722.Hotel-Information) > > [Chelsea Hotel, Toronto](https://www.expedia.co.uk/Toronto-Hotels-Chelsea-Hotel.h27994.Hotel-Information)