Outdoor pool, pool umbrellas, pool loungers
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Reviews of Edele Hotel

3 out of 5
Edele Hotel
61 Nguyen Thien Thuat, Nha Trang, Khanh Hoa

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 80 reviews" "
Rating 8 - Good. 33 out of 80 reviews" "
Rating 6 - Okay. 20 out of 80 reviews" "
Rating 4 - Poor. 3 out of 80 reviews" "
Rating 2 - Terrible. 1 out of 80 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Most staff can't speak much English, hard to communicate. We chose room without window cuz of price but it was pretty stuffy. Rooftop pool is nice but cold. Convenient location
Stayed 2 nights in Feb 2019
Response from Kim Văn on 14 Feb 2019
Thank you for your feedback We will improve all to welcome you again Thanks and Best Regards,

8/10 Good

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay
Adele is perfectly situated in a neighbourhood with restaurants and shops. Breakfast is included and they have a good variety. Staff are very friendly. Woukd rebook
Response from Kim Van on 2 May 2018
Thanks for your feedback Hope to welcome you again!

8/10 Good

Bg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nha Trang famiky trip
Edele Hotel is clean and the service is excellent. Weather is however too hot at this time of the year. We had a few problems with the very poor service provided by the 3 Island tour booked through the hotel. However the hotel immediately got the tour agent's manager to meet us up, compensate and apologize. Apparently this is the first time the hotel is cooperating with this tour agent. The quick action by the hotel and the tour agent's manager consoled us.
Response from Kim Văn on 2 May 2018
Thanks for your feedback Hope to welcome you again!

6/10 Okay

Sharon, Haddon, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Adequate
Check in was smooth, we had requested a high floor and got a low floor close to the road traffic (which was really noisy). We did however get a larger than normal balcony with table and chairs and unbrella, which was lovely. The bed was big and comfortable, unfortunatly everytime someone above us had a shower you could hear the water running through the AC vents, and there seemed to be a constant dripping sound there as well. Breakfast was fine but not fantastic and the dishes were not labelled which proved a problem for a friend in our group as she had seafood allergies. Location was a short walk to the beach, and there were plenty of resteraunts nearby, totally recommend Lanterns which was 50-100 metre walk up the road from the hotel. Oh and small but nice pool.
Stayed 3 nights in Apr 2018
Response from Kim Văn on 12 Apr 2018
Thanks your feedback We will make better all. Hope to welcome you again Sincerely,

10/10 Excellent

MARK, AUSTRALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff, large room with large balcony and good breakfast. Balcony was quite big and allows a good view of below street.
Stayed 2 nights in Mar 2018
Response from Kim Văn on 3 Apr 2018
Thanks for your feedback Hope to welcome you again!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all very good.
Stayed 3 nights in Mar 2018
Response from Kim Van on 15 Mar 2018
Thanks for your feedback Hope to welcome you again!

8/10 Good

Krishna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with no so good breakfast
Mostly everything was ok. Not beach front but about 10 mins walk away. Lots of amenities nearby. Room was nice and spacious. Shower was good. Only complaint is the food served for breakfast. They recycle their food over a few days. Once I saw left over doughnuts from yesterday served today. Some of the cakes were dry (meaning, not fresh). Once, rice used for fried rice was not fully cooked.
Stayed 4 nights in Dec 2017
Response from edelehotel on 17 Jan 2018
Thanks for your comment and your choice at Edele hotel. We will make good the breakfast better Hope to see you again!

8/10 Good

janey1961, Huddersfield,UJ

Liked: Cleanliness, room comfort
vietnam holiday
This hotel was of good value as it was quite basic, as others have said it was only built in 2014 and the hallways are looking a bit shabby. Breakfast wad not great and it seems that unless you get there early the choice reduces as the morning goes on as nothing was replenished. The food was of a definite Russian and Chinese flavour. I think if I visit Vietnam again I will think about spending a little more and go elsewhere.
Stayed 3 nights in Oct 2017
Response from Edele team on 3 Nov 2017
Dear Janey1961, Thank you for your comments regarding your stay with us. I am sorry for any inconvenience caused during your stay. Your feedback has been reviewed with relevant departmental management and will be used in our training to better serve our future guests. We hope you will give us another chance to welcome you back as our service will definitely improve.

6/10 Okay

Verified traveller

So So...
Location is very good. But it was not new hotel. Hotel facilities and furnitures are getting older. It is not expensive so not bad.
Stayed 1 night in Jun 2017
Response from Uyen Vo on 16 Jul 2017
Your feedback is valuable to us, and regarding to your concern, we’ve been fixed these problems to better serve guests in the near future. Again, we thank you for taking the time to share your experience with us.

10/10 Excellent

Mỹ Ngọc , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied with a minor sound insulation problem
Very good. Will return at one condition: promotion price.

10/10 Excellent

Bách , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our night bus arrived at 6 am. We walked two blocks to the hotel, rested comfortably in the lobby and the very friendly staff let us have early check in at 9 am. The walk to the beach takes only 10 minutes and the beach chairs cost fifty thousand dông or 2.25 US $ for the whole day. The rooftop pool is perfect for suntanning but the water is over chlorinated. The Happy Diving Center is just a block away. I highly recommend it: lowest price in town, quality equipment, professional and friendly divemasters. If you go for more than one day diving, you get the VIP treatment: better diving sites, especially cave diving.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain if you don't mind Russians
Hotel is a bargain. Modern but let down by poor soundproofing and noisy Russians banging on each others doors at 6am to be first down for breakfast. We could also hear the lift motors as our room was next to a the lift shaft. Breakfast caters for Russians and Chinese (no cereals, lousy tea, chicken curry and pasta bolognese on offer) but that's the town all over. That being said, there are far worse places to stay in nha trang. Staff were helpful and friendly.

6/10 Okay

Mark, The Bay

Liked: Cleanliness
Typical budget offering
I stayed at this place three nights, and it was adequate but not much more. It's located right in the middle of the tourist area near the beach, so there are a lot of restaurants, shops, bars and clubs within close walking distance, in addition to the beach. My room had no windows, so it was strictly functional and nothing more, although there was nothing wrong with the room. The building seems to have thin walls and so you can hear people in other rooms - my first night I was "entertained" by a Russian couple having a big fight that eventually moved out into the hall, and the next morning I was awakened by the sweet sound of some guy puking his guts out in another room, a bit more dramatic than the sound of guys hacking loogies other mornings. So there's that. The cleaning crew also got at it early, around 9am, so a pair of earplugs might not be a bad thing in this place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walk to the beach
Everything is good. No complaints. I am surprised that they didn't charge me the full price for renting a motorbike even I used it from 10:00 to 4:00
Response from Uyen Vo on 17 Feb 2017
We are very please to hear that you enjoyed your stay at our hotel. Your comment is a big support to our team, thank you so much.

6/10 Okay

Mick, Australia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good Hotel if you don't want to eat breakfast....
We originally booked 2 rooms requesting they be either interconnecting, adjacent or across the hall from each other. Upon check-in, we were given 2 rooms on different floors. During discussions with reception staff about this, due to their lack of English, I formed the opinion that: a) we could change rooms the next morning and; b) one of our rooms had been downgraded. It wasn't until I refused to pay for the downgraded room and called the english speaking manager that in fact yes, unfortunately for the first night of 7 we would be on different floors, but one of our rooms had in fact been upgraded for the length of the stay. Even though, I still can't fathom how a 4 month advance booking cannot be catered for, if I had been informed of the correct situation and upgrade from the start it would have prevented the heated broken english debate that ensued. The most disappointing thing was the buffet breakfast. Along with my wife and kids, we have travelled to many asian countries so we are quite familiar with their breakfast offerings but even I conceded there was nothing I wanted to eat here. Lucky there are plenty of great eateries nearby, not least of all Lanterns directly across the road. On a positive note the rooms were spotless and large. The aircon worked faultlessly and the bathrooms were an appropriate size.

8/10 Good

braven, australi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central
The best hotel that I have stayed in on this trip. Rooms are nice and clean. Friendly staff

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pavel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Nha Trang
Good hotel. Rooms are very clean and beds are comfy. Wifi is good here also as is the breakfast. The only thing that lets it down is the pool area upstairs which is not worth the trouble of visiting. The rooms without windows are a little grim as well. Having said that, it's a great budget option.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Both of us loved the hotel and would stay again. I especially loved the nhien spa.

10/10 Excellent

bonnie , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bars, restaurant and the beach
i would stay here again. Staff were friendly and helpful. Food was good. Rooms are very good and clean.

10/10 Excellent

Shih Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WAI FUNG, hong kong

Liked: Cleanliness, staff & service, room comfort
rice location
nice location but your can hear everything from your neighbour

8/10 Good

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice, good location.
Clean, nice, good location.

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location
The hotel was in a good location and was very clean, however, it lacked any personality. There is a large poolside bar area which they do not operate. Breakfast was plentiful but bland, as were the staff. There is an overwhelming number of Russians in Nha Trang and the locals almost seem fearful of them. Once they realise you are not Russian they open up and warm to you. Rooms do not have Windows but they do not advertise this clearly as do other hotels, it's buried in the fine print.

10/10 Excellent

Claire, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel and great location
The only fault we could find with this hotel was that there wasn't a proper window in the room.

8/10 Good

Thu Hau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
Great hotel with very nice staff and nice rooms. Roof top pool wasn't too bad either! Had a very pleasant stay at this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfort
We went for a family trip, the room that we stayed is small but clean and comfort. The staff is also friendly and helpful. Thank you!

8/10 Good

travellers, Sydney 4 now

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for us
We love this end of town, close to shops, street food, the beach & all the things we like about Nah Trag

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Located in the centre of the nightlife area, this modern hotel has everything you need. We are touring Vietnam and this is bar far the cheapest place we have booked and we were not disappointed. Would definitely stay here again.

10/10 Excellent

Alex, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel in the middle of it all
We stayed here for 4 nights on our first trip to Vietnam. The hotel is very clean, new and most important of all, has very friendly and helpful staff. Beds are comfortable, the shower is nice and hot with good pressure.They helped us out with making taxi and other transportation arrangements, which can be tricky in Vietnam. Breakfast had a nice variety and different every morning. Location of the hotel is excellent, right in the middle of all the action, around the corner from the famous Sailing Club and a short 3-4 minute walk to the beach. The price cannot be beaten. Tip: Make sure you visit a lounge on the 28th floor of the Sheraton Hotel, the views are spectacular!

8/10 Good

sam, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good Hotel, new and clean. staff was generally friendly. only downfall is room didn't have a window, and the breakfast was lacking. The hotel was in a good area. good value for money. The shower was amazing. Go scuba Diving with Rainbow Divers!!

6/10 Okay

Stephen, Bournemouth UK

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel but with issues..
The Edele Hotel is in a great location in Nha Trang but a few teething problems still need to be addressed, such as no soap tray in the shower, no light directed onto the bathroom mirror, no information given at check-in, constant WiFi problems and poorly cleaned corridors. When you book the superior room be aware that it doesn't come with a window so you'll need to pay 5 USD to upgrade to the deluxe room. All in all the hotel is in an excellent location with restaurants and bars on it's doorstep with very friendly, helpful staff and therefore great value for money.
Response from Edele team on 28 Jan 2015
Dear Mr. Stephen, Thank you for staying with us during your recent trip to Nha Trang. We do apologize that your experience did not meet your expectation due to all issues related above. However, the information of all our room type are informed clearly on website so the guests can choose exactly the room they need. We are grateful for the feedback you provided so we are able to continually improve our services. We hope that you will give us the opportunity to provide you with a better stay the next time.

6/10 Okay

Stephen, Bournemouth UK

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
New hotel with issues..
The Edele Hotel is in a great location in Nha Trang but a few teething problems still need to be addressed, such as no soap tray in the shower, no light directed onto the bathroom mirror, no information given at check-in, constant WiFi problems and poorly cleaned corridors. When you book the superior room (like we did on HOTELS.COM) be aware that it doesn't come with a window so you'll need to pay 5 USD to upgrade to the deluxe room. All in all the hotel is in an excellent location with restaurants and bars on it's doorstep with very friendly, helpful staff and therefore great value for money.

8/10 Good

Ravi, Coimbatore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay and a sumptuous breakfast
We enjoyed our stay at Edele Hotel. A new hotel with excellent lobby ,spacious room,spacious dining hall and friendly staff. The best part was the buffet breakfast with a variety of continental and Vietnamese cuisine. We will stay here again , if we plan a trip to Nha Trang
Response from Edele team on 9 Jan 2015
Dear Ravi, Warmest greeting from Edele hotel! I would like to start by thanking you for taking the time to write a review of our hotel. Happy guests make all our efforts worthwhile. We kindly thank you for your kind praise of our hotel. We do look forward to welcoming you back in the near future and hope you will have another wonderful stay with us.

10/10 Excellent

G, Melbourne, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great location
Very clean and lovely hotel. Hotel staff were friendly but only some were proficient in English. Not too many tours from here either but as a hotel really, really nice!!
Response from Uyen Vo on 5 Jan 2015
Thank you very much for your kind words regarding your recent stay. Related to your concern about the staff’s English skill, I have addressed your concern with all the team and put effort to improve this issue. Thanks again for your review and we look forward to welcoming you back at Edele hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and close to the beach
Friendly staff and gave us a free upgrade when we arrived. Not much choice at breakfast, gym was only 2 machines, and swimming pool too cold to swim. But good value for money overall, mainly due to upgrade and nice feeling from the staff. Would be nicer in the summer when the pool can be used. Short walk to the beach, and great spanish restaurant around the corner.
Response from Edele team on 24 Dec 2014
Warm wishes from Edele Hotel! Thank you so much for sharing your experience about your recent stay at the hotel with us. We were glad to read your comments on our service, We are very much appreciated. Thank you once again for choosing Edele hotel during your stay in Nha Trang and hope we can welcome you again soon.

10/10 Excellent

T, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located centrally in Nha Trang
A wonderful, clean and comfortable hotel with very helpful staff. A walkable distance to the beach, bars and shops.
Response from Uyen Vo on 20 Jun 2015
We would like to express our heartfelt thanks to you for choosing our hotel as your recent stay, and we look forward to your next visit soonest.

8/10 Good

toshiyuki

Liked: Staff & service
フロントがフレンドリー 親戚のタクシードライバーを紹介してくれて、チャーターした
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
가격대비 조식이 잘 나왔다. 시내중심가에 위치해서 둘러보기 좋았다 공항버스 정류장도 가까워 매우 추천한다
Stayed 7 nights in May 2019
Response from Phuong Thao on 30 May 2019
Dear Valued Guests, Thanks for your interested in our hotel. We appreciate highly about your feeling at our hotel. We wish to welcome you into the next holiday. Sincerely

4/10 Poor

SUNGSIK

Disliked: Property conditions & facilities
첫인상은 좋았다
첫 느낌은 좋았으나 바퀴벌레를 본 후 후회시작 담배연기 많이 들어오고 방음도 x 즐거운 나트랑여행을 위해 숙소에 돈을 아끼지 마세요
Stayed 1 night in Feb 2019
Response from Kim Van on 5 Feb 2019
Thank you for your feedback and staying with us We're so sorry about your problem when you stay with us We always try to improve our service to welcome the guest We hope to welcome you again and we sure you will pleasure Thank you so much

6/10 Okay

Chara

Stayed 1 night in Oct 2018
Response from EDELE HOTEL on 5 Oct 2018
Thanks for your feedback and your staying at EDELE hotel We always do try our best to make pleasure our guests Hope to welcome you again with higher point Once again, thank you and best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lt is very convenient which is near by many restaurants and the beach. The room is great although its poor sound insulation. Breadfast is tasty. I will be back if I visit again.
Stayed 5 nights in Apr 2018
Response from Kim Van on 23 Apr 2018
Thanks for your feedback Hope to welcome you again!

8/10 Good

Vladislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Kim Văn on 2 Apr 2018
Thanks for your feedback Hope to welcome you again!

8/10 Good

Laiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，舒適，清潔，早餐好，
Stayed 2 nights in Feb 2018
Response from Kim Van on 12 Mar 2018
Thanks for your feedback Hope to see you again!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
良いお部屋ですが・・・
シニアルームは広くて使いやすく良いお部屋でした。ベッドも大きく寝心地良かったです。しかし部屋には極小さな虫がたくさんいました！又、浴槽の淵にはカビが発生・・・良いお部屋なのに残念です。
Stayed 5 nights in Dec 2017
Response from EDELE HOTEL on 19 Jan 2018
Thanks for your comment. We're so sorry about some problem. We made good its after that Hope to welcome you next time.

6/10 Okay

kang, korea

Liked: Cleanliness
가성비짱
전체적으로 편안했고 기대외로 조식이 맛있음 위치는 콩카페근처이며 바로앞 시푸드음식점,k마트,해변에서 5분내위치 호텔도 갠찬았음
Response from Kim Văn on 28 May 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
잠깐 쉬기에도 불편함
새벽 비행기라 마지막날 예약한 호텔인데 그냥 털털하신 분은 괜찮은듯 하지만 예민함이 있으신분은 숙박은 비추입니다. 에어컨도 입실 후 15~20분후에 가동됩니다. 다른 후기에서 보긴했는데 "개미" 있습니다. 룸구조가 문열면 바로 침대보이는 사각형 구조입니다. 방음 안 좋습니다. 솔직히 잠깐 머물고 샤워하는 용도로 예약하긴했는데 그것 조차 후회했습니다.
Stayed 1 night in Jul 2017
Response from Edele team on 14 Aug 2017
We're very sorry to know that our service not meet your requirement. Your feedback has been conveyed to our respective departments for improvement. Thank you for taking the time to leave your review which is very much appreciated.

6/10 Okay

Jaemin

가격대비 괜찮은 숙박이었던 것 같습니다. 침구류는 깨끗한 편이었고 위치가 제일 좋았던 것 같습니다.

4/10 Poor

Jenny

Liked: Cleanliness, staff & service, room comfort
De flesta rum saknar fönster
Observera att de flesta rum på detta hotell saknar fönster. Det fanns ingen information om detta innan bokningen, utan den fick man först i bekräftelsen när man betalat och inte kunde avboka. Hade definitivt inte valt detta hotellet om jag vetat det. Positivt är ju då att det är tyst eftersom det inte finns något fönster.