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Reviews of Balcony Nha Trang Hotel

3.5 out of 5
Balcony Nha Trang Hotel
98B/13 Tran Phu Street, Loc Tho Ward, Nha Trang, Khanh Hoa

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 66 reviews" "
Rating 8 - Good. 24 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
All is grate
Stayed 4 nights in Mar 2024

2/10 Terrible

Helen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

????

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 20 nights in Mar 2024

8/10 Good

so

Stayed 1 night in Aug 2023

8/10 Good

Hue linh

Liked: Staff & service
Good with price
It is good location. Room is ok. Breakfast is normal. Worth the price
Stayed 3 nights in Dec 2018

10/10 Excellent

LU, SIBU,SARAWAK,MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location,easy reachable sea beach,night marke
Stayed 4 nights in Nov 2018

10/10 Excellent

Wen, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceed expectation !!! Nice room, comfortable and clean! Love the breakfast and also friendly staff.
Stayed 3 nights in Oct 2018

8/10 Good

Feyfey, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff; very attentive. Only downside at this location is the rooftop pool - you can only access it via stairs
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2018

6/10 Okay

Scott

Stayed 1 night in Jul 2018

8/10 Good

Giang, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Balcony Hotel in 3 days. The staffs are very friendly, the hotel is clean and big enough for my family 4 persons. Beside breakfast is included, we also had lunch in hotel, it's very good with acceptable fee (for quiet, cleanness, comfortable)
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the main beach strip.
Good hotel with excellent friendly staff. Close to many restaurants and shops. Breakfast needed to be hotter in the bain marie's. Eat early as most are not replenished. Enjoyed our stay.
Stayed 4 nights in Mar 2018

8/10 Good

David, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to the beach
hotel was excellent,close to most places.Tucked away from the noise.
Stayed 19 nights in Jan 2018

6/10 Okay

Peter

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great Hotel, Indeed.
Stayed 2 nights in Jan 2018

10/10 Excellent

Tan, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
Good location near to beach with seaview. Lots of street food stalls around and a convenient shop right opposite the hotel.
Stayed 4 nights in Dec 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect at Balcony hotel
We stayed here a year ago on our honeymoon. It was so good we came straight back to stay again, this next time that we visited nha Trang. Most of the staff were the same and all welcomed us warmly. The great quality and value for money, has not changed. Thank you for making our stay so wonderful again!
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
The friendly and helpful staff made a lesser enjoyable stay more bearable. Breakfast had many choices, but was one mass stampede, with people phycically pushing you out of the way to access the food, piling plates high with food, placed in the middle of their tables, then wasting most of it. Crockery was broken in some of the frenzies, and it was ugly. The mini bar turned out to be an electric cooler, which held the contents at a lukewarm temperature, though with a home made ice bucket, the bar staff on the top floor were very obliging at filling it each day. It soon melted, however. After 7 nights with no clean sheets, we finally stripped the bed ourselves, and scored clean sheets. The balcony itself is not for the fainthearted, and the window and balcony are both only feet away from the windows of the next hotels, so they have full view of you, and vice versa.
Stayed 9 nights in Oct 2017

6/10 Okay

Vy, Australia

Disliked: Room comfort
Close to the beach, room is smaller than photo.
Hotel is smaller than photo, opposite the beach, around is russian area, room service is good, bring food to your door, breakfast buffet with plenty food.
Stayed 2 nights in Jun 2017

4/10 Poor

Not recommended, Location is rather inconvenient for car park.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
We felt not worth to stay in Balcony. The staff was initially rude when we check in and we still have to pay additional $70 000vnd for the car park. The room and blanket really smells.

10/10 Excellent

Helen Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staffs are helpful and trying to helping customers as most as they can ....!!!

8/10 Good

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
The room was quite clean and new. The location was convenient to everything you need especially the beach. I may be over sensitive to the aircon as I felt wind to my head while I slept.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be Nice to the Staff
The hotel was close to the beach, breakfast was good and our room was large and comfortable. The only negative We could say is that this hotel's customers are approximately 90% Russian and we found them to be unfriendly and often rude to us and the staff members. This has made many of the staff not particularly courteous due to the way they are treated, however, once they discovered we were friendly and eager to chat with them their attitude changed. The Vietnamese are lovely people!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
Nice staff mostly. Breakfast good choice catered towards the russian clientele. Sadly no yoghurt or cereal but there was fruit. Hotel fequented by russians. Restaurant was good and well priced. The sky bar and pool are nice area. Sadly lots of construction going on in area for about 14 hrs/day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony hotel
Great hotel and great value for money. Staff are friendly and speak English. Breakfast was tasty and lots to choose from. Some options of cereal would have made it compete. Trang, the front office manager did a great job at booking in our group. Will definitely stay here again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony hotel
New hotel. We had my wedding group staying here. The staff did a wonderful job, especially Trang, the Front Office Manager. Nothing was too much trouble, they really did their best. Food was great at breakfast time. Some cereal options for breakfast would really have topped off the breakfast buffet. They did well handling all our bookings and our tours, as they are tour booking agents as well. Will definitely stay here again.

10/10 Excellent

Craig, Gold Coast , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and well located
Stayed 11 nights over Christmas / New Year Break . We had a Balcony Room on 11th Floor. Room was clean , well presented and fairly spacious. The room has tea and coffee facilities but no sugar was provided. Air con worked well. Probably the only downside was the fact a lot of construction is happening in the area and daytime noise was rather annoying if one stayed in the rooms for any reason. No noise problems encountered at night time. Obviously this is not the Hotels fault but still needs to be considered when staying in that area. Most hotels would have similar problems. Overall really enjoyed our stay and a special thanks to the breakfast room staff who were just so nice. Would recommend to friends.

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time staying at balcony hotel. Especially thank to Ms Vinh was really helpfull and friendly.

10/10 Excellent

Boon Thiam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying
Great

10/10 Excellent

William, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Balcony Hotel
We were upgraded to a two-room suite, which was great for the kids, who had their own TV and air conditioning etc.

10/10 Excellent

minh, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome staff
the front manager was awesome

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Been there
Room is new and clean. Accessible to the beach. Hotel location is not facing the sea along the main road. Located inside a slip road. Balcony sea view room is not actually facing the beach front. More of Half city half ocean view.

10/10 Excellent

ralph, Texas, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
The lights went out every two hours for some reason, I also didn't like that the WiFi disconnected regularly even though it would reconnect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were helpful and friendly. I upgraded my room so they gave me the family room on the 18th floor. Very comfortable with kitchen fully equiped. It was not oceanfront but the view is still very beautiful. I am very impressed with the variety of food for breakfast. They have both vietnamese and western food. I stayed there for 2 nights and I liked that they changed their breakfast menu. The cleaning ladies cleaned my room but didn't organized the bottles on the bathroom counter. Beside that everything was good.

10/10 Excellent

emy, phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and spacious room
Recommend for everybody I spend 2 nite,quite happy with this hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff
Nice room and everything ok except breakfast poor. Needs some professional advice on food and beverage.

6/10 Okay

Verified traveller

Balcony with A View
We stayed here 3 nights. Room was spacious and standard 3 star. Breakfast was ok. Food was cold because they kept the lids open. Not many selection. I paid $60 per night. Going upstairs to the pool area was a hike and dirty upstairs. The view from the top was nice!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien a redire de l etablissement. Hotel bien situe
Stayed 5 nights in Mar 2020

10/10 Excellent

GIBAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
충분히 가치있는 호텔입니다.
주로 잠만자느라 다른 서비스는 잘 모르겠지만,가격대비 조식이 좋았어요.깔끔하니 종류도 많구요.방크기도 적당하고 가구가 깔끔합니다.그리고 위치가 좋아서 주면 해변이나 식당가기 좋아요.
Stayed 1 night in Aug 2019

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых с удовольствием
Делала бронь для брата. Он прилетал из Америки. Пишу с его слов. Отель очень достойный. Вполне соответствует американским стандартам. Номер просторный, светлый, с хорошей мебелью и сантехникой. Кровати большие, матрасы и бельё высокого качества. Ресторан радовал чистотой и разнообразными блюдами. Хорошее качество обслуживания, доброжелательный и предупредительный персонал. Отличный бассейн, великолепные напитки в баре у бассейна.
Stayed 11 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
前台員工態度太差,一副不耐煩的咀臉,酒店房間有蟻,沖涼熱水間歇性才有,早餐是最值得表揚的一項,不會再入住
Stayed 4 nights in Nov 2018

8/10 Good

Nestor

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Buen hotel
Salvo la limpieza de la habitación el dia de la llegada, los demas dias bien. Hotel con buena ubicación, buen desayuno y personal, que nos dejaron guardar la moto de alquiler en el garaje del hotel sin coste.
Stayed 2 nights in Aug 2018

8/10 Good

Kammy , HK

Liked: Staff & service, property conditions & facilities, room comfort
不錯的酒店
整體不错。住了4天自助早餐每天都會更改一些食物款式，還由家庭房升级了我們住豪華家庭房。唯一不好是按摩浴缸沒有浴廉或屏風，以致洗手間地下全濕及弄髒，建議必須改善。
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel but not good for all
I like my stay at this hotel exept one thing there was a issue One day I went to swimmingpool with my flipflo And another hotel guest took my flipflop and left hotel sleeper(maybe confused? Never know they didnt say sorry to me after I got returend my shoes) So I asked hotel lobby some girl took my flipflop and staff(who barely speeks english) said to me that they are going to check cctv at swimmingpool and elevator so I went to my room And later when I visit lobby he told me when they checked cctv there was nothing wrong. And his attitude was like... haha I was bit angry and I told him I want to check cctv so he was like 'okay do what you want but you are a liar' so I went guard room to check cctv and when I saw cctv carefully they admit that they were just skipping cctv and said 'nothing wrong' to me. So I did check cctv and found room number who took my shoes and get my shoes back. And nobody apologize to me after that. Actually flipflop was not a expensive thing. I was just angry about their attitudes. I had to spent my time to prove I am not a liar. And had to ask for apologize which nobody did. Hahaha what a situation. So overall, even though hotel room was good, breakfast was good, and my vacay at nha trang was good, I can not say this hotel is a good hotel which I want to visit again. Because I was so dissapointed about that attitude
Stayed 4 nights in Feb 2018

8/10 Good

kai, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변에 가깝고 보기보다 실내가 좋음
해변에는 무지 가깝고 다만 골목안쪽이라 차량 진입이 어렵지만 반면에 아주 조용해서 휴식에 좋습니다. 식사도 괜찮으나 수영장은 구관에 옥상에 있어 생각보다 작지만 해변가 근처 공원에 무료 수영장이 있어서 별 문제가 되지않습니다. 겉보기엔 별로라고 생각할 수 있지만 비엣젯 승무원도 숙박하고 근처 옆 음식점도 맛있습니다. 시내하고도 한 10분거리라 교통에도 나쁘지 않습니다
Stayed 4 nights in Jan 2018

10/10 Excellent

wontae, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변 및 저렴한 마사지샵에서 가깝고 , 가성비 좋은 호텔
처음으로 밖에서 호텔을 바라보면 실망스러우실 수 있으나, 안으로 들어오면 그리 나쁜 호텔은 아닙니다. 화려하지는 않지만 나쨩 해변과도 가깝고 Story나 루이지애나와같은 멋진 커피숍과 가까워 바다를 보면서 여유를 만끽할 수 있습니다. 아침 조식은 필수적인 음식만 나오는데 큰 기대만 하지만 않으면 먹을만 하고, 서비스는 약간 부족한 면이 있지만 뭐 참을만 하고..공항갈 때 데스크에 이야기했더니 3만동에 밴을 불러 줘서 편리하게 이용했습니다. 냉장고가 시원치 않은 거 빼고는 별 어려움 없이 잘 지냈습니다. 다만 메인 거리와 걸어서 10~15분 정도 떨어져 있으므로 걷는거 싫어하시면 좀 불편할 수 있습니다.
Stayed 4 nights in Jan 2018

8/10 Good

DUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

6/10 Okay

Jannik

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Billigt men ikke stor value
Hotellet ligger i en lille gade til den store strand boulevard i den sydlige del af byen. Beliggenheden er ok iht strand, der er en lille gåtur ind til de gode restauranter. Hotellet herunder pool og værelser er lidt slidt. Der er ekstremt lydt, så god mulighed for at høre de russiske børn lege tidligt om morgenen. Morgenmaden var dårlig, omeletkvinden redder den på målstregen.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Hotel in Na Trang
Has 2 building, what they call old and new, recently built and mainternace was standard and reasonable. Quit le easy to access to the beach and local restaurants. Complimentary breakfast was good. One problem was the only PC in lobby was old and broken, hence unusable. 전체적으로 중간 이상급의 호텔입니다. 다만 새 건물인 경우 복도와 계단 등에서 시멘트 냄새가 납니다.
Stayed 2 nights in Jul 2017