Ngong Holidays from £847

This property is far above the limit of only 5 stars. From the cleanliness of the property to the immense variety at the breakfast buffet to the physical location of the property, it can't be beat. The cherry on top of all the icing the the friendliness of the staff, always a smile to greet you, the way your name is always used in greetings, makes it ultra comfortable. This not only is for the staff but extends to ALL level of management. While management probably has an office somewhere in the building, the preference is be always visible and, like the Operations Manager, prefers to work on his laptop near the open lobby.

The breakfast was very limited and probably the weakest one I ever had in an hotel. Told the reception that I didn't want any room cleaning, but they still did and when I told them, they should I should have put the sign out but there weren't one to use. The safari that they offered is not to be recommended. had to wait 1h, 45 minutes before it started and the reception and the guide didn't communicate very well about the payment so that was awkward... My mistake, but no AC so the room got quite hot, but it was a nice room with a view. Some staff members were helpful and nice and it compensated.