All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great room. Quiet and all the necessities. Lovely staff. Helpful. Breakfast was very good
David
Stayed 2 nights in Sep 2023
Response from Management Team on 27 Sept 2023
DavidBrilliant !! Thank you so much for the great score and the wonderful comments, we hope to welcome you back soon.
8/10 Good
Diane
18 Aug 2023
Diane
Stayed 1 night in Aug 2023
Response from Management Team on 27 Sept 2023
Thank you for taking the time to leave your score, it is greatly appreciated.
6/10 Okay
Verified traveller
Travelled with group
8 Aug 2023
Liked: Room comfort
Good stay close to Belfast
Overall good stay. Friendly and helpful staff. Great selection at bar and ample parking space. Comfortable bedding. Rooms and bathrooms could do with some makeover, cleaning and maintenence (patches on walls, spiders and cobwebs)
Verified traveller
Stayed 2 nights in Aug 2023
Response from Management Team on 25 Aug 2023
We take all comments both positive and negative seriously, as you left your review Anonymously I am unable to verify your claims on the maintenance of your room. All bedrooms and bathrooms have recently been upgraded.
Couldn’t fault the service! Absolutely superb. Forget any other hotels in the area. This is the ONE!
Wonderful team of dedicated people and great food.
Chris
Stayed 1 night in Nov 2022
Response from Management Team on 13 Nov 2022
ChrisThank you so much what wonderful comments the whole team appreciate them.We look forward to your return.
Great hotel - food in the bar exceptionally good. Very friendly, efficient reception staff. A great place to explore the surrounding area - loads of places to visit like Castle Ward, Mount Stewart all of the Ards Peninsula - and of course, Newtownards itself is a great shopping town.
Janette
Stayed 2 nights in Sep 2022
Response from Management Team on 19 Oct 2022
JanetteThank you so much for your wonderful review,We are delighted you enjoyed your stay and the staff will be pleased to read your comments.We hope to welcome you back soon.
Very convenient for the town centre and travelling around the costal towns. There is also a shopping Mall next to it which is good for rainy days. Also a cinema. The hotel has a good restaurant to have your meals at night and good on site parking. This is the second year we have stayed there.
Patricia
Stayed 3 nights in Jun 2022
Response from Management Team on 29 Jul 2022
Patrica
Thank you so much for the wonderful comments, we are glad you enjoyed your stay.