We were generally happy with our stay. The staff were very friendly and helpful and the room was very clean. We were however disappointed on a couple of counts. The room was very hot (even with the window open and the radiator turned off). I suppose heat is a question of personal taste, but for us this meant that we got little sleep. The other more serious issue was regarding the swimming pool. The deciding factor in choosing the Victoria was the fact that you have a pool. We were therefore very disappointed that it was closed throughout our stay (despite having checked that it would be open before we booked). We understand that this was not the fault of the staff at the hotel as it was due to storm damage the night before our arrival, but nevertheless, it made a significant impact on our stay, which was intended as a relaxing getaway.