This was our 3rd stay this year for a 2 bedroom with king size bed in master and twin bed in BR2 unit. The first unit we were assigned in "A" lobby did not have a king bed at all, after we had hauled all of our luggage up we saw the bed was clearly not a king, also very low to floor and no chair in the master bedroom (other than that unit was fine). The kitchen was odd with no cabinet below sink, very exposed. Had to return to lobby and after inital discussion with manager he said our first unit was king,( it was not as we've already stayed twice this year in their king units -- it was a much smaller bed that had 2 king size pillows on it), he kindly escorted me to an alternate unit which had the king bedroom with chair in master we are accustomed to, so all 4 of us moved. Turns out the first unit was a handicap unit, so perhaps that is why the bed was so much smaller and lower with no chair to accommodate wheelchairs, which I can appreciate is needed by guests who need this feature. We do not need or want such features and will not stay in such a unit, we are both tall and need a true king size bed at normal height as we have had in all prior stays here. We love staying at Newport onshore, but will think twice about booking again as we do not want to go through this hassle again and we only find out our room assignment upon checkin, will never stay in A unit. PERIOD. The employees of this complex all do a great job, the manager Peter we quite nice to change us.