Search Hotels in Newlands, Boulder

"The staff was amazing!! We had a tough time getting in from the airport, not their fault, I asked if we could check in early and they easily accommodated the request. I asked about any additional charge and was told that if it’s available, there isn’t any; they would rather have happy guests. That set our vacation back into the right path and we knew we would be taken care of from that point forward. We were offered warm cookies (yay for Double Tree experiences) and headed off with our room cards and a nice quiet room. Megan did an amazing job. The restaurant on property provided great breakfast buffet options and a very respectable dinner experience as well. "

"Room is clean, surrounding environment safe, staff helpful"

"All good"

"Hotel was nice and clean. Room was comfortable. Only complaint is when you show up 20 minutes early after driving 2.5 hours to be told it will be an additional $11 to check in early even though he did say they had rooms available. Kind of silly in my opinion so we sat in the lobby and waited 20 minutes, then got up and checked in. I would rather put the $11 in a slot machine."

"Everything was too notch "

"Great location. Staff was great. Next to us it felt like one of the staff members had friends staying there. We saw the evening desk worker hanging out with them during the evening before his shift. They were loud but quieted down when we contacted the front desk. Other than that, great place, pool is heated and year round so our daughter loved it. Bar is awesome. The game room is also great. "

"First, there was no hot water the entire stay. I checked in around 6 PM and was told the boiler had been turned back on and I would get hot water soon. I waited until 2 AM—still no hot water. The next morning, there was still none. On top of that, the shower wouldn’t drain properly. I called to speak to a manager, but he was not helpful and never followed up. I was unable to take a proper shower the entire weekend. Housekeeping was also a major issue. I had my Do Not Disturb sign on, yet staff entered my room twice without knocking. I told them we were checking out the next day (we had to use Google Translate since they didn’t speak English), and they acknowledged it. Despite that, about an hour later, another housekeeping staff member tried to enter again while I was getting dressed. Thankfully, I had the safety chain on. To be honest, the situation felt very uncomfortable and unprofessional. The food at the restaurants was also underwhelming, and prices were extremely high (for example, $10 for a bottle of Fiji water). On the last night, a group of about 10 people were partying loudly in a nearby room for over 2 hours. There was no response from security or management, despite the disturbance. The rooms were somewhat clean, but overall, the experience was unacceptable for the price"

"Great breakfast room spotless"

"Room was clean and had everything we needed. Property was modern and well kept. "