Title: Embassy Newcastle, Sure Hotel Collection by Best Western Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=11785709&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Embassy Newcastle, Sure Hotel Collection by Best Western Travelers find everything they need at their fingertips at Embassy Newcastle, from helpful concierge services to 24-hour assistance at the front desk. ## Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western ![Restaurant - Embassy Newcastle, Sure Hotel Collection by Best Western (Gateshead)](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/73f295bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, free WiFi, bed sheets, wheelchair access - Embassy Newcastle, Sure Hotel Collection by Best Western (Gateshead)](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/0137db6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi, bed sheets, wheelchair access - Embassy Newcastle, Sure Hotel Collection by Best Western (Gateshead)](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/aedc03d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free WiFi, bed sheets, wheelchair access - Embassy Newcastle, Sure Hotel Collection by Best Western (Gateshead)](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/w5756h3840x3y0-c64fcd7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Embassy Newcastle, Sure Hotel Collection by Best Western (Gateshead)](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/30b4c8ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Team Valley, Embassy Newcastle, Sure Hotel Collection by Best Western offers practical comforts like laundry facilities and in-room WiFi. Guests can relax with attentive concierge services and 24/7 front desk staff ready to assist with any request. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping - 24/7 front desk £50 includes taxes & fees 1 Feb - 2 Feb ## Room options ### Check availability for these dates Tonight [Jan 26 - Jan 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub ![Desk, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/99ef6c6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Bathtub 8.0 Very good 2 reviews ### Highlights Heating TV Sofa bed - twin Fan Private bathroom Shower/bath combination Hairdryer Electric kettle - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed) ![Desk, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/b6fa1ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Double Bed, Non Smoking (with Sofabed) 9.0 Wonderful 2 reviews ### Highlights Heating Free cots/infant beds TV Fan Sofa bed - twin Private bathroom Shower/bath combination Hairdryer - 280 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 1 Double Bed, Non Smoking ![Deluxe Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/b9a5b42d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Non Smoking 7.6 Good 9 reviews ### Highlights Heating Free cots/infant beds TV Fan Sofa bed - twin Private bathroom Shower/bath combination Hairdryer - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 2 Single Beds, Non Smoking ![Desk, free WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/12000000/11790000/11785800/11785709/b6fa1ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, Non Smoking ### Highlights Heating TV Sofa bed - twin Fan Private bathroom Shower/bath combination Hairdryer Electric kettle - 215 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4910000/4905200/4905131/33e89a8f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points Flex by Sheraton Newcastle Newcastle City Center - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 8.8 Excellent 215 reviews £46 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Four-Points-Flex-By-Sheraton-Newcastle.h4905131.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=68c380bf-19e1-4c7a-acde-9d862e014e32&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/523300/523217/2386240b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Copthorne Hotel Newcastle Newcastle-upon-Tyne - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,088 reviews £76 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Maldron-Hotel-Newcastle.h26727901.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6084526&destination=Newcastle-upon-Tyne (and vicinity)&destType=MARKET&latLong=54.971097,-1.608699&searchId=68c380bf-19e1-4c7a-acde-9d862e014e32&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Embassy-Newcastle.h11785709.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNewcastle-Upon-Tyne-Hotels-Embassy-Newcastle.h11785709.Hotel-Information) ## About the area Located in Gateshead, Embassy Newcastle, Sure Hotel Collection by Best Western is in the city centre. St. James' Park is a notable landmark, and some of the area's activities can be experienced at Quayside and Port Of Tyne. Life Science Centre and Newcastle-upon-Tyne Discovery Museum are also worth visiting. [Visit our Gateshead travel guide](https://www.expedia.co.uk/Gateshead.dx4642) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.94076%2C-1.62909&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cycHAjCidUd4BlFUevF8Ha16TLM=) Lobley Hill Road, Gateshead, England, NE11 9NA ### What's nearby - ![St. James\' Park showing modern architecture and a city](https://images.trvl-media.com/place/6079501/36056334-aa49-409f-8a12-c29b751a0c8c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. James' Park 6 min drive \- 3.5 miles - ![Quayside which includes a river or creek, modern architecture and a bridge](https://images.trvl-media.com/place/6126178/1b94f20a-ef8f-4445-93fd-d2eea136bcf1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quayside 6 min drive \- 3.2 miles - ![This is a great place to visit in the North of England. It’s like stepping back in time to visit a town, farm, colliery village and old hall and getting to experience what it was like to live in those places from about 1910 onwards. There are staff who take on the roles of various locals that really bring this place to life. This picture is from the town where you can explore a bank, shops, pub, dentists and lots of other things as well as ride in traditional vehicles of the time. Such a brilliant experience.](https://images.trvl-media.com/place/6079441/bdfb1ea6-98e4-4fa1-bd96-45268ac3058a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Beamish Open Air Museum 12 min drive \- 8.6 miles - Saltwell Park 4 min drive \- 1.4 miles - Saltwell Park Dog Walking Area 6 min drive \- 1.4 miles ### Getting around - Dunston Station 3 min drive - St James Station 6 min drive - Newcastle (NCL-Newcastle Intl.) 21 min drive ### Restaurants - Papa Johns Pizza 18 min walk - The Highwayman 3 min drive - Saltwell Towers 4 min drive - The Waggon Team 1 min walk - Chow Chow 4 min drive ## About this property ### Embassy Newcastle, Sure Hotel Collection by Best Western Hotel near St. James' Park Embassy Newcastle, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Breakfast (surcharge), a 24-hour front desk and smoke-free property - A vending machine and concierge services Room features All guest rooms at Embassy Newcastle, Sure Hotel Collection by Best Western have amenities, such as free WiFi. Extra amenities include: - Heating and fans - Bathrooms with shower/bath combinations and free toiletries - TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Individually decorated, individually furnished, laptop workspace](https://images.trvl-media.com/lodging/34000000/33350000/33342000/33341994/7790f1dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Express Newcastle Gateshead Gateshead - Free Wi-Fi - Breakfast available - Parking available - Room service 6.0 362 reviews £40 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=33341994&PinnedHotelID=33341994&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/19000000/18930000/18927600/18927525/82715bbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO The Royal Hotel Gateshead - Parking included - Free Wi-Fi - Restaurant - Breakfast available 7.2 Good 200 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=18927525&PinnedHotelID=18927525&HadPinnedHotel=true®ionId=-1&adults=2) ![Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/23000000/22210000/22202400/22202376/c34c3bd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Metro Inns Newcastle Newcastle-upon-Tyne - 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Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 7.8 Good 1,002 reviews £39 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=392255&PinnedHotelID=392255&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=11785709&PinnedHotelID=11785709&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11785709,33341994,18927525,22202376,20260923) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: GBP 7 for adults and GBP 4 for children ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 floors - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Electric kettle ### More - Desk - Fan - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately GBP 7 for adults and from GBP 4 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and mobile payments; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Premier Inn Newcastle South Hotel Gateshead Premier Inn Newcastle South Hotel Premier Inn Newcastle South Gateshead Premier Inn Newcastle South Hotel Newcastle Upon Tyne Premier Inn Newcastle South Embassy Newcastle, Sure Hotel Collection by Best Western Hotel ## Frequently asked questions ### Is Embassy Newcastle, Sure Hotel Collection by Best Western pet-friendly? ### How much does it cost to stay at Embassy Newcastle, Sure Hotel Collection by Best Western? ### How much is parking at Embassy Newcastle, Sure Hotel Collection by Best Western? ### What time is check-in at Embassy Newcastle, Sure Hotel Collection by Best Western? ### What time is check-out at Embassy Newcastle, Sure Hotel Collection by Best Western? ### Where is Embassy Newcastle, Sure Hotel Collection by Best Western located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Embassy Newcastle, Sure Hotel Collection by Best Western Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Amenities ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 19 8 - Good 20 6 - Okay 9 4 - Poor 4 2 - Terrible 2 ## Reviews ### 8/10 Good #### a 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Very well kept hotel ,staff very helpful and polite ,parking facilities good. Would definitely stay here again ##### a Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Peter 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice surprise Great to see a hotel refurbished, ideal location. Great staff. ##### Peter Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nicholas 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great night's sleep Just an overnight stay before dropping iff our son at Newcastle Uni digs. Ample free parking. A very friendly and helpful receptionist. From the decor it looked like the hotel was a premier inn in a former life. Just needs a bit of tlc and updating, but was more than adequate for us, very comfortable beds resulting in a very giod sleep. ##### Nicholas Stayed 1 night in Sep 2025 ### 6/10 Okay #### Amardeep 7 Nov 2025 Liked: Cleanliness, property conditions & facilities Stayed for 2 nights. Room was not made or cleaned. Had to exchange towels myself. Arranged breakfast for 9am next morning but then when I came down it was made for 8am and my wife couldn't eat hers due to meat being put in the sandwich despite it being specified that only egg should be there. Address is wrong since entrance is a different road and hard to find. Also no contact phone number for the hotel. Despite these faults the place is nice and clean and the staff are wonderful. ##### Amardeep Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Pragati Kumar 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people. The next door pub waggon team is also an asset, good food at reasonable prices. Convenient location, felt safe, plenty of parking - couldn’t ask for more. ##### Pragati Kumar Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Bradley 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Bradley Stayed 1 night in Oct 2025 ### 8/10 Good #### Lewis 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff great ##### Lewis Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Samantha 10 Sept 2025 Liked: Staff & service #### Embassy Newcastle – Sure Hotel Collection by Best Very basic hotel, similar to a Premier Inn. Staff were friendly and helpful, but the outside area was dirty with lots of rubbish, which really let it down. Served its purpose for two nights for a wedding locally, but I wouldn’t stay here again. ##### Samantha Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Suwayne 31 Aug 2025 Disliked: Staff & service, amenities The bathroom had too many hairs in it and the people at reception need some customer service training.Otherwise the stay for 1 night was not bad. ##### Suwayne Stayed 1 night in Aug 2025 ### 4/10 Poor #### Inosh De 31 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Lets say I wouldn't stay there again. ##### Inosh De Stayed 1 night in Jul 2025 ### 6/10 Okay #### Verified traveller 7 Aug 2025 tried to charge £10 for 30 minute early check in which is ridiculous other than that it wasn’t too bad probably won’t stay again though ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### david 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Could hear steps in room above. Loud sounds along corridor but it did seettle down ##### david Stayed 1 night in Aug 2025 ### 4/10 Poor #### Verified traveller 9 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not the best experience Greeted with massive pile of mattresses in the car park (not the best welcoming view - apparently awaiting council collection). Couldn't access the building to get to reception (have to be buzzed in). Looks like an old Premier Inn that's been run down and a few new signs up. Room was nice and big but run down. Poor state of furniture. ![](https://a.travel-assets.com/ugc/hotel-reviews/5b43674e-a199-4c12-933d-6c8f1b091ef8-1752047654875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### kerry susan 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed my stay all staff extremely helpful and so welcoming would definitely stay in this hotel again Thank you for making my stay comfortable:) ![](https://a.travel-assets.com/ugc/hotel-reviews/175187b8-d230-4a42-a972-49eaf4f55776-1763986736756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kerry susan Stayed 3 nights in Nov 2025 ### 4/10 Poor #### Ashley 23 Nov 2025 Liked: Cleanliness, amenities The room was fine but we paid £20 extra for breakfast. We asked for cups and milk yeah well, that’s not the pay for the breakfast and were given cardboard cups and a four pint plastic milk container plonked on reception. We asked for hot breakfast. After 15 mins someone came out and asked if we wanted baked beans. Which we refused as it had taken a long time already. We were each presented an untidy plate with. One sausage, one piece of bacon. Scrambled eggs. A hash brown that was not cooked ( frozen) and a roll. Plus we were sat at an uneven table in what I can only describe as a corridor. We have never had a breakfast so bad. To anyone who stays there please do not bother. ##### Ashley Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ruth 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ich bin super zufrieden Ich habe die Nacht in diesem Hotel sehr gut geschlafen. Das Bett war super bequem - nicht zu hart, nicht zu weich - und die Bettdecke ebenso klasse. Das Hotel wird nach und nach die Zimmer renovieren... meines kommt wohl auch bald dran. Gut - es war noch veraltet, aber auf jeden Fall wirklich sauber. Hier hätte ich es auch noch ein paar Nächte aushalten können. ##### Ruth Stayed 1 night in Jul 2025 ### 2/10 Terrible #### michael 4 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never again Disgusting ##### michael Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Johnny 25 Sept 2021 Liked: Cleanliness #### Good It was okay I think you need more electricity sockets in the room ##### Johnny Stayed 1 night in Sep 2021 ### 8/10 Good #### robert 18 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hassle free overnight stay Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay. ##### robert Stayed 1 night in Sep 2021 ### 4/10 Poor #### Charles Edward 2 Sept 2021 Liked: Staff & service Disliked: Property conditions & facilities It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge! ##### Charles Edward Stayed 1 night in Sep 2021 ### 8/10 Good #### Ralph 30 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Embassy Hotel Gateshead Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well ##### Ralph Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 22 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, perfect location. Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller 22 Jul 2021 Liked: Cleanliness, staff & service #### Adequate It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though! ##### Verified traveller Stayed 3 nights in Jul 2021 ### 10/10 Excellent #### Daniel 12 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Very nice hotel. Comfortable and not too far frm newcastle city centre ##### Daniel Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Paul 9 Jul 2021 Liked: Cleanliness, staff & service, room comfort #### Great overnight stop Really welcoming and friendly staff. Room had everything I needed, and was clean and bed was very comfortable. There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat. Parking was easy, plentiful and free. ##### Paul Stayed 1 night in Jul 2021 ## Expedia's Latest Trends ### Hotels > [Beamish Cottage Perfect for 2 a trip to Beamish Museum or work accommodation ](https://www.expedia.co.uk/Chester-Le-Street-Hotels-Beamish-Cottage-Perfect-For-2-A-Trip-To-Beamish-Museum-Or-Work-Accommodation.h44275034.Hotel-Information) > > [NE1 City Studios & Apartments](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-NE1-City-Studios-Apartments.h112755259.Hotel-Information) > > [Grand Hotel Sunderland](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Grand-Hotel-Sunderland.h665028.Hotel-Information) > > [Dream Apartments Quayside](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Dream-Apartments-Quayside.h18343765.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [Leonardo Royal Hotel Brighton Waterfront ](https://www.expedia.co.uk/Brighton-Hotels-Jurys-Inn-Brighton-Waterfront.h21983.Hotel-Information) > > [50 Biddlestone Road Heaton](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-50-Biddlestone-Road-Heaton.h87372627.Hotel-Information) > > [ The Seaburn Inn - The Inn Collection Group](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Seaburn-Inn.h71128766.Hotel-Information) > > [The View Old Coastguard Cottage](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Coastguard-Cottage.h68822134.Hotel-Information) > > [Jesmond Dene House](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Jesmond-Dene-House.h1395210.Hotel-Information) > > [The Dilly](https://www.expedia.co.uk/London-Hotels-The-Dilly.h21538.Hotel-Information) > > [Mayfield Apartments](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Mayfield-Hotel.h91945557.Hotel-Information) > > [Lime Square Loft](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Lime-Square-Loft.h42557143.Hotel-Information) > > [Clifton Mount Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Clifton-Mount-Hotel.h34546904.Hotel-Information) > > [Kabannas Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Kabannas-Newcastle.h4457779.Hotel-Information) > > [Maldron Hotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Maldron-Hotel-Newcastle.h26727901.Hotel-Information) > > [Alexander Apartments Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Alexander-Apartments-Newcastle.h17804544.Hotel-Information) > > [Leonardo Hotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Jurys-Inn-Newcastle.h911448.Hotel-Information) > > [County Hotel & County Aparthotel Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-County-Hotel.h9623564.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [City Quadrant](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-City-Quadrant.h29147916.Hotel-Information) > > [Dakota Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Dakota-Newcastle.h109434898.Hotel-Information) > > [Newcastle Jesmond Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Newcastle-Jesmond-Hotel.h5062361.Hotel-Information) > > [Cairn Hotel Newcastle Jesmond](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Cairn-Hotel-Newcastle-Jesmond.h902021.Hotel-Information) > > [The Tynemouth Castle Inn - The Inn Collection Group](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Tynemouth-Castle-Inn.h93717320.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Number 61 Guest House and Tea Room](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Number-61-Guest-House-And-Tea-Room.h20163759.Hotel-Information) > > [PREMIER SUITES Newcastle](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-PREMIER-SUITES-Newcastle.h1273956.Hotel-Information) > > [Sandman Signature Newcastle Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Sandman-Signature-Newcastle-Hotel.h4589215.Hotel-Information) ---