Ratings based on 4,377 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from DrB

Great location

Posted 29-Aug-2015
Excellent room views on the city right over Broadway. The curtains offer darkness over night to prevent Broadway lights from getting into the room. The room is small but it's expected. It's a very busy bustling hotel. So the lobby is constantly busy. They check your card before you taste the elevator to your room. I wish they would be more courteous about it. It makes one feel interrogated. Overall great experience
3 out of 5
Recommended
for Everyone
by A verified traveller

ミュージカルを観るのに最高!

Posted 29-Aug-2015
Pros: 劇場に近い。
Cons: 部屋のエアコンの音が少しうるさかった
Location: 最高に素晴らしい
チェックインとチェックアウトがスムーズで良かった。日本人が少ないが、別に問題はない。ロケーションがいいのに、値段もお値打ちだと思う。
4 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel ROW bien situé, près de Time Square

Posted 29-Aug-2015
Pros: Location près de tout
Cons: Propreté, de la salle de bain..il y avait une araignée dans la serviette de bain
Personnel très gentils et service de valet efficace
2 out of 5
by A verified traveller

Room didn't have microwave and refrigerator.

Posted 29-Aug-2015
It was very small room and we had to wait for refrigerator for 2-3 hours after we requested as room didn't have microwave and refrigerator.
4 out of 5
Recommended
for Everyone
by A verified traveller

Location perfetta. Il resto più che accettabile

Posted 27-Aug-2015
Pros: Location
Cons: Pulizia camere
Location: È tutto a portata di gambe
Buona scelta valida per arrivare ovunque in tempi rapid. Times Square a un passo. Musei a due. Matto vicina
5 out of 5
Recommended
for Everyone
by A verified traveller

ミュージカル鑑賞に最適なホテル

Posted 27-Aug-2015
Pros: 立地・宿泊費
Cons: 部屋の掃除、特にトイレ。予備のトイレットペーパーがない。ベッドのサイズをもう少し大きくしてほしい。空の冷蔵庫を置いてほしい。
Location: マジェスティック・シアターとインペリアル・シアターから徒歩2分。ペン・ステーションまで直進で徒歩10分ちょっと。荷物が大きくなければ、歩ける距離にある。
夏休み中に滞在したので非常に混んでいました。ロビーにあるカフェは中々オシャレで使いやすいです。24時間オープンの売店も便利です。冷蔵庫などがないので、チェックアウトの時は部屋にレシートが予め届けられていて、ロビーのキーを返す箱にキーを入れておけばチェックアウトできるので便利だと思いました。クイーンサイズのツインに泊まりましたが、部屋のベッドはクイーンサイズというよりはセミダブルで、二人寝ると少し窮屈な感じがします。実際は標準体型ならなんとか大丈夫だと思います。トイレに換気扇がなく、部屋中にトイレの臭いが何となくします。床もはだしで歩くのは少し躊躇します。草履かスリッパがあるといいと思います。エアコンはアメリカによくあるタイプで日本製に比べると音がします。立地は最高でミュージカルを夜遅くまで観ても帰りは安心です。カジュアルなので値段も周辺のホテルよりは安めで泊まりやすいです。総合的に満足です。
3 out of 5
Recommended
for Everyone
by A verified traveller from new york

Posted 27-Aug-2015
The Row nyc is centrally located. We were able to walk to most places of interest. Staff were very helpful especially Patrick who was instrumental in moving us to a better room than the one assigned and the pleasant Alexandra who ensured that we got additional amenities in our room and gave advice on tours and shopping as needed. Rooms are small especially for a family of 4, Bathroom was tight, beds were small. However rooms were very clean.
2 out of 5
by A verified traveller

Frais additionnels non justifiés. A réclamer.

Posted 26-Aug-2015
Cons: FIXER LES TARIFS UNE FOIS POUR TOUT!
Cela faisait 4 ans que nous descendions dans cet hôtel et cette fois, on nous a réclamé 598 $ de plus sans nous avoir prévenu !!! Nous avons l'intention de réclamer à EXPEDIA le remboursement de ses frais injustifiés ! Le personnel de l'Hôtel ROW nous a dit n'avoir signé aucun contrat avec nous et de voir avec EXPEDIA et si nous ne payions pas les 598 $, on ne nous donnait pas la chambre, après 12H de voyage!!!. Voilà comment nous avons été reçus le 2/08/15 à notre arrivée à l'Hôtel!!! M. et Mme ABOUEM
4 out of 5
Recommended
for Everyone
by A verified traveller from England

The row NYC great location

Posted 26-Aug-2015
Pros: Location was fantastic a good atmosphere and friendly staff who were more than happy to accommodate you
Cons: The only thing I would say was that the bar prices for drinks were expensive it was better to go and find a bar with which done happy hours 2-7 PM
Location: We was at the heart of the city location couldn't have been better....Time square was a block away Broadway was very close public transport was great.
We didn't get off to the best of starts our room was not up to standard it was unclean and very small,but after a long day we just wanted to put our bags away and go out so we could make the most of this great city. The next morning I went down to reception to complain about our room and came across a very friendly lady who went out of her way to make sure our room was changed and upgraded for a better room. To me our stay started then as we felt more relaxed and comfortable it's little things like this that make a difference and we would recommend this hotel to everybody.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Aug-2015
Very close to Time Square. It will be a nice experience to reserve this hotel for new comers.