Comment from Hotel Management
19-Jan-2017 by Maurizio, Hotel Management
Dear Guest, we appreciate your feedback.
We're deeply disappointed to hear that your stay with us was less than ideal. Our goal is to provide our guests with excellent service and convenience. However, your experience does not match the level of service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be sharing your concerns with the appropriate members of our team. We'd love another chance to host you in the future so we can provide you with the top-notch service we're capable of providing.