Ratings based on 6,854 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from London, England

Great hotel in the heart of NYC

Posted 04-May-2016
Just around the corner from Times square this hotel was incredible! staff were so welcoming and helpful after a long flight and the room was comfy and just what was needed. It was clean, lively and humble with a great vibe! Thank you so much to this hotel for making my first time in NYC a memorable time i could have not been happier!!
3 out of 5
by A verified traveller

Posted 04-May-2016
Bra beliggenhet til en god pris. Hotellrommet var noe slitent og renholdet var ikke bra.
5 out of 5
by A verified traveller from London, England

Fabulous hotel, right in the central of Time Squar

Posted 03-May-2016
Pros: free wfi, free international calls, safety, security guy checks when you go to left area. free ice machine/water. small shop on site / bar area.
Location: Time square 2 min walk, bus tours outside the hotel, restuarants, Bars, shops, theatre, sighteeing, just the most amazing city ever.
We were checked in very quickly by a very nice lady who gave us a map...explained about free WFI, Free international calls, water and ice available 24 /7. The rooms were very comfortable and had everything you needed. There was even a hair-dryer and Iron. Great hotel very safe, staff all very polite. Great bar area. It's on top of everything, shops, sighteeing, tours, shows......if you stay this hotel you won't be disappointed.....fabulous hotel
3 out of 5
by A verified traveller

Posted 03-May-2016
The location is great but the room is not super clean.
1 out of 5
by A verified traveller from out of US

bad service, too crowded

Posted 03-May-2016
Pros: absolutely nothing
Cons: service, elevators
Location: good location - times square etc
it was horrible to wait more than 10 minutes to the elvetor everytime we were there! the only nice thing in this hotel is the location, the service is bad, no room service, no bottle opener and the stuff are not looking to make your stay comfortable
4 out of 5
by A verified traveller from Toronto, Ontario

Clean, convenient, & a short walk to Times Square.

Posted 02-May-2016
Friendly staff, free access to computers and printer to search for activities of print tickets to any event. Excellent location, steps away from Times Square and very convenient for theatre lovers.
4 out of 5
by A verified traveller

posizione fantastica

Posted 02-May-2016
Pros: posizione e vista dalla camera
Cons: pulizia
posizione ottima e servitissima, la camera era davvero minuscola, sofferto la mancanza di spazio, compensata da una vista SPETTACOLARE dalla finestra
3 out of 5
by A verified traveller

Nice hotel on the surface

Posted 02-May-2016
This wasn't a terrible hotel. It is in a good location and we booked a premium room with a view. Compared to other hotel's I have stayed at this would be somewhere in the middle. Not terrible but not great.
3 out of 5
by A verified traveller

Super Lage!

Posted 01-May-2016
Das Hotel hat eine super Lage! Der Chek in und out war einfach und problemlos! Das Zimmer war klein, aber ausreichend! Handtücher und Bettwäsche wurden täglich gewechselt. Das Zimmer wurde gesaugt, mehr wurde nicht geputzt - auch nicht das Badezimmer! Zum Glück war es nicht so warm, denn die Klimaanlage war sehr laut! Da wir aber den ganzen Tag unterwegs waren, war das Hotel im Preis-Leistungsverhältnis für NYC ok!
1 out of 5
by A verified traveller

Nice hotel. But they will rip u off

Posted 30-Apr-2016
Good location Small but nice room Not happy about the charges they add on at check out. Being charged for services that was not used like the gym. But had to pay cause they took it out the deposite they take off you. If it was not for that rip off. It would of been great! Would not go back for that reason!