Ratings based on 8,684 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Vancouver, BC

Close to Times Square

Posted 19-Jan-2017
Pros: Central location
Small room. Noisy conditioner. No bottled water in the room. No fridge. Extremely busy lobby
2out of 5
by A verified traveller

Posted 19-Jan-2017
Location is near to Time Square the hotel service is poor
Comment from Hotel Management
19-Jan-2017 by Maurizio, Hotel Management
Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. Our goal is to provide our guests with excellent service and convenience. However, your experience does not match the level of service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be sharing your concerns with the appropriate members of our team. We'd love another chance to host you in the future so we can provide you with the top-notch service we're capable of providing.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2017
Albeit busy, very well run hotel with helpful staff Could use coffee in the room
5out of 5
Recommended
for Everyone
by A verified traveller

Time square

Posted 17-Jan-2017
Very nice and beautiful and clean bed and pillows amazing and bathroom was very clean I was really happy to stay and would again
4out of 5
Recommended
for Everyone
by A verified traveller

ROW+TIMES!

Posted 17-Jan-2017
Pros: the people and lobby
Cons: size of rooms
Location: GREAT
Awesome choice the rooms are small but who cares your near times square! #LOVE
2out of 5
by A verified traveller

Posted 17-Jan-2017
Rooms are to small and need updating Needs an overhaul You need to make your bathrooms large enough to fit people
Comment from Hotel Management
17-Jan-2017 by Maurizio, Hotel Management
Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. Our goal is to provide our guests with top-notch service and convenience. However, your experience is not on par with the service we're accustomed to providing. We'll be sharing your concerns with the appropriate members of our team. We hope you'll allow us another chance to provide you with the excellent service we're capable of providing.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Times Square

Posted 16-Jan-2017
Pros: I like of this hotel everything
Cons: The check-in a little earlier.
Location: It is in a perfect location, the food, the most of Manhattan entertainment.
My experience was very good. The staff is polite. Everything is near the hotel.
5out of 5
Recommended
for Everyone
by A verified traveller from p

Excelente

Posted 16-Jan-2017
Estuvo todo muy bueno sin duda volvería allí bien ubicado y excelente servicio
5out of 5
Recommended
for Everyone
by A verified traveller from Nunez

Exelente ubicación

Posted 16-Jan-2017
Nos encanta el hotel lo recomiendo, tremenda ubicación a un bloque de time Square y el personal de primera...
4out of 5
Recommended
for Everyone
by A verified traveller from NRW

Sehr gutes Bett, Ausstattung minimalistisch

Posted 15-Jan-2017
Das Bett war mehr als gemütlich, ein Traum nach einem langen Tag in NYC. Die Zimmer waren recht karg, keine Minibar, Wasser und anderes jedoch außerhalb und in der Lobby kaufbar. Grundsätzlich hätte der Staub in den Zimmern mehr geputzt werden können. Die Fenster sind nur mit Kraft zu öffnen.