"Had a wonderful stay--reading the negative reviews before arrival helped set my expectations so I wasn't caught off guard...such as $3 cash only baggage check (no early check-in), very small rooms with auto-folding beds, a unique modern "self service" style kiosk.
I traveled solo for an expo at Javits Center and found the room size perfect for me. The room is thoughtfully designed to be functional and maximize space. The location of the hotel is phenomenal--you will have an Uber/Lyft within minutes.
I had an issue with the first room I was given (glitchy TV) but after contacting the front desk they moved me without issue to another room. My room had a city view and it was breathtaking.
There was some noticeable "wear" on the hotel but nothing that was offensive to me--you can tell they are trying to maintain the property--they have A LOT of travelers in and out of the space.
Most of the staff were all very friendly to me (some I'm guessing are just shy personalities--a big smile usually relaxed them lol). The $22 buffet breakfast was DELICIOUS and worth the money! My last night I was craving their pancakes served with maple syrup--made sure to get breakfast as I checked out.
Wifi is lightning fast.
The 4th floor is a creative/modern/hip communal and dining space--including unisex bathrooms available 24/7, and a study hall like area for people to be on their laptops.
Loved the diversity of guests staying here (all ages/races/genders) and loved the energy and vibe."
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