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Overview of Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

Photo gallery

Featured image
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTimes Square13 min walk
    Popular LocationJacob K. Javits Convention Center14 min walk
    Popular LocationBroadway14 min walk
    AirportNew York, NY (LGA-LaGuardia)28 min drive

Choose dates to view prices

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

4.3/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking

4.4/5 guest room rating
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

3.9/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, City View

4.6/5 guest room rating
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

4.1/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 2 Double Beds, Non Smoking, City View

4.2/5 guest room rating
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

4/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

No guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

New York

Located in New York's Midtown neighbourhood, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel is in the city centre and near a metro station. Gershwin Theater and Broadway are cultural highlights, and some of the area's activities can be experienced at Port Imperial Ferry Terminal and American Dream. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider St. James Theatre for a night out.
Popular Location

What's nearby

  • Times Square - 13 min walk
  • Jacob K. Javits Convention Center - 14 min walk
  • Broadway - 14 min walk
  • Radio City Music Hall - 18 min walk
  • Columbus Circle - 20 min walk

Getting around

  • Grand Central - 42 St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 12 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • Daisy May's BBQ USA - 3 min walk
  • Sullivan Street Bakery - 4 min walk
  • Jolly Goat Coffee - 4 min walk
  • As is NYC - 4 min walk
  • Queen of Sheba - 4 min walk

About this property

Holiday Inn Express New York - Manhattan West Side, an IHG Hotel

3-star New York hotel in Midtown, near Gershwin Theater
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out and multilingual staff. All 177 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find pillowtop beds, room service and coffee makers.
Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers 177 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.2 mi (USD 20 per day)

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between 31 March and 30 June.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Off site parking fee: USD 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, cash and mobile payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express New York - Manhattan West Side, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express New York - Manhattan West Side, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?
Check-in is from 3:00 PM - midnight.
What time is check-out at Holiday Inn Express New York - Manhattan West Side, an IHG Hotel?
Checkout is at 11 AM.
Where is Holiday Inn Express New York - Manhattan West Side, an IHG Hotel located?
Located in Midtown, this hotel is within a 15-minute walk of American Lyric Theater, Gershwin Theater and Times Square. Jacob K. Javits Convention Center and Broadway are also within 15 minutes. 50 St. Station (8th Av.) is 12 minutes by foot and 49th St. Station is 13 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 335 out of 987 reviews
5 - Excellent 34%
Rating 4 - Good. 418 out of 987 reviews
4 - Good 42%
Rating 3 - Okay. 125 out of 987 reviews
3 - Okay 13%
Rating 2 - Poor. 55 out of 987 reviews
2 - Poor 6%
Rating 1 - Terrible. 54 out of 987 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Mar 2021

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
The Holiday Inn was closed so my reservation was moved to the Comfort Inn next door. I was made aware when I arrived. I was not told in the most pleasant way. The staff was pleasant and checked me in quickly. However the room was very small and there was a leak about the toilet. My partner and I were wet with water when you used the restroom. There was also no complimentary breakfast offered because of Covid. Hotels should update their amenities and note to customers that their reservation has been moved to a different hotel.
Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness
it was okay.nothing too special about it. it was clean.
Stayed 2 nights in Jan 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was Terrible. I booked a Holiday Inn and got a Comfort Inn next door because they turned the Holiday Inn into a shelter. It doesn't say it when you book it so it was a ripoff. No amenities, no microwave, the rooms were small like rooms for little children, no room to walk, etc. The beds didn't have blankets. The bathrooms didn't even have the bare minimum, wash clothes were missing, toiletries such as soap and lotion, etc. weren't there. The rooms were cold, the heat was just terrible. The front door to the room had a gap in it so people could see right in. They moved me to a different room and it had different problems, all which I wrote about above. No breakfast, only coffee, etc. and they still charged the same price. It was a terrible stay. I will never recommend that place again. Expedia, you need to do your homework before you book somebody in that place.
Stayed 1 night in Jan 2021

1/5 Terrible

Stayed 1 night in Jan 2021

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