Our experience was terrible, especially considering that it was our first time traveling after Covid. This is a Hilton? The front of the building is covered in unmarked scaffolding with the only barely noticeable, unlit Hilton signage set way back and printed on the temporary "plastic" entry doors that can only be seen when you walk by and look really hard. Our room was dark and depressing with very dark blue carpeting, dark brown (almost black) dinged up furniture, and a dark blue photo wall (of abstrated "trees"?) The carpeting was dusty, the TV remote was dead and when we took it down to the front desk (we also requested an extra pillow), we never heard from anyone again, and never got back the remote - or the pillow. The bed felt really old and soft, the outlet next to the bed was dead and didn't charge my phone, and the room phone was dead (and filthy). Also, the fitness facility was still closed with no mention of that on Expedia or in the hotel notes, and there was dirty laundry - stained towels and sheets - left on the floor hallway outside our room for hours. Someone spilled candy in the hall that was crushed into the dirty carpet and stayed that way for two days. UGH, Hilton, never again. Our son just moved to the neighborhood and we plan to be there often but there are a lot of other options - we won't be back.
