Ratings based on 5,583 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Kuwait

Closer to the New York City

Posted 30-Jul-2016
Pros: Proximity to city attractions and 24hrs business center. I was delighted to know I myself can print outs late night required for next day progra
Cons: Morning food choices for vegetarian is very much limited. as an example, vegetarian sandwiches can be made available. Hot milk can also be available
Location: Location of the hotel is simply superb
Overall stay is fine though lift in this hotel was terrible with guests staying in forty floors and only three lifts functioning. Though the hotel is in New York downtown, the back ground noise is disturbing sleep sometimes
3out of 5
by A verified traveller

3 Zimmer gebucht nur 2 gebuchte bekommen

Posted 28-Jul-2016
Wir buchten dieses Hotel im November 15 für Juli 16 und zwar 3 Zimmer für jeweils 4 Personen dies klappte aber nur bei 2 Zimmern da es überbucht war Das 3 Zimmer wurde ein Zimmer mit Doppelbett und einer sehr kleinen Eckcouch wo 2 schlafen sollten was mal gar nicht geht und auch viel zu klein ist Nach einer beschwerde bekamen sie dann eine LUFTMATRATZE bei diesem Preis völlig inakzeptabel Ich finde sowas macht man einfach nicht
5out of 5
by A verified traveller from Germany

Hotel with excellent location and very good price

Posted 23-Jul-2016
Pros: - location - bathroom - view of some rooms and rooftop terrace - breakfast included
Cons: - more tour offers (e.g. Harlem Gospel, sightseeing tours, etc.) - extend rooftop terrace and allow 360° view
Location: - very close to Times Square and Port Authority (overland buses, subway) - a lot of sights in walking distances - every important area via subway
For the price, the hotel offers a lot and is way above average!! We would definitely come back! - Location of hotel is extremely good (Times Square and Port Authority bus and subway station very close) - a lot of bars, diners and restaurants close by - rooms on the upper floors (seem to be rooms with 1 queen size bed for example) partially offer a great view on Empire State Building - hotel and rooms are very clean, room service everyday (you can also change towels and tissues every day, if you like) - room kitchen is equipped very well (refrigerator, micowave, coffee machine, etc.) - air condition is helpful and easy to handle - rooms are not the biggest but for New York relations absolutely okay (we were 3 people in a room with 2 queen size beds and that was perfect) - bathroom is very nice and modern - rooftop terrace is a bit small, but offers a nice view towards Time Square, Chrysler Building and even Empire State Building - staff was helpful, more offered tours from the hotel would be great - offered breakfast is totally okay for the price (bagels, toast, some fruits, coffee) but a bit crowded - elevators can be slow (especially when they are skipping your floor), however we never had to wait that long and sometimes just used the stairs for going down (we were on 10th floor)
5out of 5
by A verified traveller

Perfect location!

Posted 21-Jul-2016
Great location and this hotel has everything you need. They even have complimentary happy hour during on weekdays! Is stay here again :)
4out of 5
by A verified traveller

Muy bien comunicado

Posted 18-Jul-2016
Pros: El personal es muy atento, buenos servicios. La cama es comodísima y se agradece tener zona de cocina. Es ideal tener el desayuno incluído.
Cons: El suelo de la habitación podría limpiarse más a fondo.
Location: Céntrico, con tiendas de todo tipo alrededor y al lado de Times Square.
Personal muy atento. Nos sorprendió gratamente la "happy hour". Ordenador e impresora disponibles las 24 horas (para facturar el billete de vuelta).
4out of 5
by A verified traveller from Rinteln, Germany

Zentrales Hotel unweit vom Times Square

Posted 16-Jul-2016
Pros: zentrale Lage, gute Anbindung an Nahverkehr POI´S ganz in der Nähe, fußläufig zu erreichen Times Square, Empire State Building, Macy´s, Pier 16
Cons: warmes Wasser nach 23 Uhr Ortszeit, keine Duschmöglichkeit mehr
Location: zentral, Busbahnhof und U-Bahn in der Nähe ideal für Stadt Sightseeing
Meine Tochter und ich waren im Januar 2016 in diesem Hotel, leider nur für ein kurzes Wochenende. Wir waren in einer der oberen Etagen untergebracht und hatten einen wunderbaren Blick Richtung Empire State Building. Das Zimmer war sauber und zweckmäßig eingerichtet, für einen längeren Aufenthalt leider etwas wenig Platz für das Gepäck, dieses mußte auf dem Boden immer hin und her bewegt werden. Das inbegriffene Frühstück war für amerikanische Verhältnisse sehr gut, da haben wir schon schlimmeres erlebt. Alles in allem ein schönes Hotel mit freundlichem hilfsbereiten Personal, das ich auf jeden Fall weiter empfehlen kann und auch selber wieder buchen würde.
3out of 5
by A verified traveller

Hotel mit guter Lage

Posted 14-Jul-2016
Pros: Lage und Aussicht
Cons: Klimaanlage war sehr laut ,und Lift braucht sehr lange ,und bitte nicht stören Karte bei der Türe !!
Location: Nähe Times Square
Hotel ist im großen und ganzem OK etwas sehr hektisch Frühstück und warten auf Lift
4out of 5
by A verified traveller from New York

Good hotel and easy access to city.

Posted 12-Jul-2016
Pros: Location and friendliness of staff.
Cons: Only problem was that although it is in a great location there were some unsavoury characters to be seen near the hotel.
We were very happy with hotel because of its location and the fact that the staff were very friendly and helpful. Bonus was good quality breakfast we received every day and also between 5.30 and 7.00 Monday to Thursday hotel provided a buffet with beer and wine which made value of hotel even better. Only slight problem with these was there was a lack of room and chairs.
3out of 5
by A verified traveller

Abgewohntes Stadthotel

Posted 26-Jun-2016
Inkompetente Empfangsdame, konnte meine Reservierung 18 min lang nicht finden.....
5out of 5
by A verified traveller

Really Nice hotel

Posted 22-Jun-2016
This is a very comfortable hotel, has a small kitchen and includes even the breakfast. The location is great, close to Times Square and it's perfect to take the tour Buses.