COVID-19 restrictions.

See detailsOpens in a new window

Element New York Times Square West

Photo gallery for Element New York Times Square West

Featured image
Terrace/patio
1 bedroom, pillow-top beds, in-room safe, desk
1 bedroom, pillow-top beds, in-room safe, desk
1 bedroom, pillow-top beds, in-room safe, desk

Overview of Element New York Times Square West

Element New York Times Square West

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Contactless check-out
311 West 39th Street, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square4 min walk
  • Popular LocationBroadway10 min walk
  • Popular LocationEmpire State Building15 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)21 min drive

Choose dates to view prices

About this area

New York

Located in Midtown neighbourhood, Element New York Times Square West is connected to the convention centre. The area's natural beauty can be seen at Herald Square and Bryant Park, while St. James Theatre and American Lyric Theater are cultural highlights. Madame Tussauds Wax Museum and Chelsea Piers are also worth visiting. Guests love the hotel's convenience for public transportation: 34 St. - Penn Station is 6 minutes on foot and Times Sq. - 42 St. Station is 6 minutes.

What's nearby

  • Times Square - 4 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 10 min walk
  • Bryant Park - 11 min walk
  • Empire State Building - 15 min walk

Getting around

  • Penn Station - 8 min walk
  • 34 St. - Penn Station - 6 min walk
  • John F. Kennedy International Airport (JFK) - 21 min drive

Restaurants

  • Wok To Walk - 2 min walk
  • Beer Authority - 2 min walk
  • Heartland Brewery - 2 min walk
  • Snack EOS - 2 min walk
  • Schnippers Quality Kitchen - 2 min walk

About this property

Element New York Times Square West

3-star pet-friendly hotel connected to the convention centre in Midtown
A business centre, concierge services and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. All 411 rooms feature kitchenettes with fridges, hobs, microwaves and dishwashers. In-room free WiFi and free wired Internet are standard, as are LCD TVs with cable channels.
Element New York Times Square West offers 411 forms of air-conditioned accommodation with DVD players and a safe. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 0.40 mi (USD 45 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Hob

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 250 per stay
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Off site parking fee: USD 45 per day (0.40 mi away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West
Element York Times Square West
Element New York Times Square West Hotel
Element New York Times Square West New York
Element New York Times Square West Hotel New York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 370 out of 959 reviews
5 - Excellent 39%
Rating 4 - Good. 329 out of 959 reviews
4 - Good 34%
Rating 3 - Okay. 131 out of 959 reviews
3 - Okay 14%
Rating 2 - Poor. 61 out of 959 reviews
2 - Poor 6%
Rating 1 - Terrible. 68 out of 959 reviews
1 - Terrible 7%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I've booked it several times. I love the full kitchen which gives you additional food options. And the location is great, near Broadway and Times Square. My only caution would be to be careful about the size of the room and make sure you'll be happy with it. I last stayed in a room with a king bed and the bed took up almost the whole room. Other than that Element's a good choice.
Stayed 3 nights in Jul 2021

1/5 Terrible

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Tv remote DIDNT work. Didn’t offer me a new room so I could watch tv.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everthing
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel room was nice and clean the hotel was nice and when I come back to New York I will stay there
Stayed 2 nights in Aug 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I could see homeless who enter to the hotel, it looks there's no restriction. One night I heard somebody was trying to open my door, this is disappointing.
Stayed 2 nights in Jul 2021