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Crowne Plaza JFK Airport New York City, an IHG Hotel

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In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Crowne Plaza JFK Airport New York City, an IHG Hotel

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
138-10 135th Ave, Jamaica, NY, 11436

Explore the area

  • AirportNew York, NY (JFK-John F. Kennedy Intl.)7 min drive
  • Popular LocationCentral Park38 min drive
  • Popular LocationBroadway38 min drive
  • Popular LocationTimes Square41 min drive

Choose dates to view prices

About this area

Jamaica

Located in Jamaica, Crowne Plaza JFK Airport New York City, an IHG Hotel is in an area with good airport proximity. Aviator Sports and Events Center and Sunset Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Flushing Meadows-Corona Park and Prospect Park. Looking to enjoy an event or a game? See what's going on at Barclays Center Brooklyn or USTA Billie Jean King National Tennis Center.

What's nearby

  • Flushing Meadows-Corona Park - 9 min drive
  • Central Park - 38 min drive
  • Broadway - 38 min drive
  • Times Square - 41 min drive
  • Barclays Center Brooklyn - 42 min drive

Getting around

  • Jamaica Station - 4 min drive
  • Archer Av. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 7 min drive

Restaurants

  • Idlewild Restaurant & Bar — 1 min walk
  • 144 Restaurant - 7 min walk
  • Popeyes - 10 min walk
  • Dunkin Donuts - 11 min walk
  • Legend Restaurant - 13 min walk

About this property

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5-star Jamaica hotel in Queens with free parking
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. All 335 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include room service and flat-screen TVs.
Crowne Plaza JFK Airport New York City, an IHG Hotel offers 335 forms of air-conditioned accommodation with iPod docking stations and a safe. 37-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 25.00 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:30 AM: USD 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre (4540 square feet of space)
  • Meeting rooms 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 25.00 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel JFK Airport City New York
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Hotel
Crowne Plaza JFK
Hotel Crowne Plaza JFK Airport New York City Jamaica
Jamaica Crowne Plaza JFK Airport New York City Hotel
Hotel Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Jamaica
Crowne Plaza Jfk New York City
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City, an IHG Hotel Hotel
Crowne Plaza JFK Airport New York City, an IHG Hotel Jamaica

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 390 out of 1105 reviews
5 - Excellent 35%
Rating 4 - Good. 344 out of 1105 reviews
4 - Good 31%
Rating 3 - Okay. 176 out of 1105 reviews
3 - Okay 16%
Rating 2 - Poor. 104 out of 1105 reviews
2 - Poor 9%
Rating 1 - Terrible. 91 out of 1105 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had to stay here for one night and it was a lot of money for one night and a crappy stay. Found a piece of glove in my bed and sheets were stained took pictures of it and my husband went downstairs to the desk and they had to change our room. Took forever for them to give you towels and washcloths cause they don’t even have enough for at least 2 people when you get to your room. There was no parking so we had to park out car on the street. They did give us and extra hour for checking out but needless to say after our experience that night we couldn’t wait to leave in the morning. The lobby was nice but overall the hotel could use a facelift paint some dusting and better job of cleaning overall I even saw a room being locked with a combination lock and it was not a storage closet. I will never stay at this place again.
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Cleanliness, staff & service
Convenient but the food service was understaffed
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking was impossible. Lot full. Told to park on street but no way to unload car , leave baggage and then park car. Lot was jammed with cars being blocked. Fortunately at last moment found space. No luggage carts or bell people to help.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with partner
Disliked: Cleanliness, amenities
The state of this hotel was a little older than we were expecting.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Parking was horrible was base on first come first serve. Had to park out in the street luckily we found parking around the block. Pricing on snacks were outrageous. Hotel was only convenient that it was near the JFK which from being out of town saved us hours of a commute. Also room was non smoking and as we walked in the room reek of cigarettes.
Stayed 1 night in Jul 2021