Crowne Plaza JFK Airport New York City, an IHG Hotel

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Presidential Suite, 1 King Bed (Top Floor) | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Overview of Crowne Plaza JFK Airport New York City, an IHG Hotel

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5 star property

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
138-10 135th Ave, Jamaica, NY, 11436

Explore the area

  • AirportNew York, NY (JFK-John F. Kennedy Intl.)7 min drive
  • Popular LocationFlushing Meadows-Corona Park9 min drive
  • Popular LocationRoosevelt Island18 min drive
  • Popular LocationBarclays Center Brooklyn40 min drive

Choose dates to view prices

About this area

Jamaica

Crowne Plaza JFK Airport New York City, an IHG Hotel is located in Queens, a neighbourhood in Jamaica with good airport proximity. Empire State Building and Grand Central Terminal are local landmarks, and some of the area's attractions include New York Aquarium and Central Park Zoo. Looking to enjoy an event or a game? See what's going on at Citi Field or Barclays Center Brooklyn.

What's nearby

  • Flushing Meadows-Corona Park - 9 min drive
  • Roosevelt Island - 18 min drive
  • Memorial Sloan-Kettering Cancer Center - 18 min drive
  • Barclays Center Brooklyn - 40 min drive
  • United Nations Headquarters - 41 min drive

Getting around

  • Jamaica Station - 4 min drive
  • Archer Av. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 7 min drive

Restaurants

  • 144 Restaurant - 7 min walk
  • Dunkin' - 11 min walk
  • RCL Enterprises - 11 min walk
  • Legend Restaurant - 13 min walk
  • Nanking - 14 min walk

About this property

Crowne Plaza JFK Airport New York City, an IHG Hotel

3.5-star Jamaica hotel in Queens with free parking
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza JFK Airport New York City, an IHG Hotel offers 335 air-conditioned accommodations with iPod docking stations and a safe. 37-inch Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Jamaica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

Arabic, English, French, Hindi, Italian, Romanian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 25.00 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:30 AM: USD 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Idlewild Restaurant & Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4540 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 25.00 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel JFK Airport City New York
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Airport New York City Hotel
Crowne Plaza JFK Hotel
Crowne Plaza JFK
Hotel Crowne Plaza JFK Airport New York City Jamaica
Jamaica Crowne Plaza JFK Airport New York City Hotel
Hotel Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City Jamaica
Crowne Plaza Jfk New York City
Crowne Plaza JFK Airport New York City
Crowne Plaza JFK Airport New York City, an IHG Hotel Hotel
Crowne Plaza JFK Airport New York City, an IHG Hotel Jamaica

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 491 out of 1604 reviews
5 - Excellent 31%
Rating 4 - Good. 430 out of 1604 reviews
4 - Good 27%
Rating 3 - Okay. 298 out of 1604 reviews
3 - Okay 19%
Rating 2 - Poor. 190 out of 1604 reviews
2 - Poor 12%
Rating 1 - Terrible. 195 out of 1604 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Need more items in their sundry store.
Stayed 1 night in Aug 2022

2/5 Poor

Disliked: Staff & service
The room cleanliness was not worth the cost of the night. The bathroom didn't have a trash bin which I had to order from the house keeping. The shuttle service from the hotel to the airport was extremely dissapointing starting from the unorganized queue to the drivers attitude. The hotel said that there is a shuttle leaving every half hour however when the 5am shuttle came there were ~20 people waiting. There were no arrangement from the staff to create an organized queue so that whomever came earlier can leave first. Additionaly, the driver was screaming at the people as they were trying to get into the shuttle wihtout knowing which terminal the shuttle is going to. Lastly, I had to pay for uber about 20$ which I assumed I would've avoided by staying at this hotel. I will not stay there again !
Stayed 2 nights in Aug 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Really not easy to visit NYC downtown from the hotel's location. It's a sleep and go hotel
Stayed 1 night in Aug 2022

2/5 Poor

Travelled with family
The AC in our room wasn't working and the toilet backed up. Staff did fix the AC unit but the toilet continued to have issues. Finding restaurant staff was impossible. Purchasing from the store in the lobby was difficult as no one was staffing it and front desk couldn't provide change. For this hotel brand and the price I paid, service and amenities should have been much better. I would not recommend this hotel. It is over-priced and has numerous issues from poorly maintained rooms to bad service.
Stayed 1 night in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property has a good location. The hallways seem to be a little rundown. One of the elevator units has a weird smell...
Stayed 1 night in Aug 2022