Search Hotels by Ace Hotel in New York from £252

"We did have to change our room due to the AC being out, but you cant beat this location. We would absolutely stay here again!"

"Property was in a good location. Walking distance to central park and times square. Hotel clean. Service good"

"This place is an absolute must if you are staying in NYC. Century located and easily accessible to all the big sites. The staff are really helpful and friendly and we would definitely come back again. "

"Excellent"

"Great location, fantastic staff, and excellent breakfast We had a very good stay at the Hampton Inn New York Times Square. The location is excellent for getting around the city. The room was generally very clean and comfortable, though on the smaller side, which is expected in New York. One drawback was the temperature. The thermostat’s lowest setting is controlled by the hotel, and with the smaller room size, heat tends to get trapped, making it feel warmer than ideal. While most areas were well maintained, I did notice some dust on a few shelves, which could use a bit more attention. Where this hotel really shines is the staff. From check-in to check-out, everyone was friendly, courteous, and consistently welcoming. The front desk team was especially great. A major highlight is the breakfast and the breakfast crew, who were absolutely fantastic. The included breakfast was excellent each day, with a wide variety of options. The yogurt machine and toppings bar with dry fruits and add-ons were a standout. The breakfast team was attentive, hardworking, and provided a great experience. Housekeeping was also very good. Even w/ every 2-day service, any requests or needs were handled promptly and efficiently. We also visited the Interlude bar. The wait staff were friendly, and attentive, though one individual could improve on overall hospitality. It’s also worth noting that the rooftop bar is not owned by the hotel. Overall, I would definitely stay here again. "

"The room was clean and well-kept, which I appreciated. I didn’t interact much with the staff, but I do wish I had been told about the parking arrangement with Icon beforehand—I only found out at checkout and ended up paying more for parking somewhere else. I also wasn’t informed about any of the amenities, which would’ve been helpful during my stay. On the positive side, the housekeeping staff was very kind and did a great job keeping the room clean and taking out the trash. I accidentally left my laptops in the room and everything was exactly where I left it when I returned, which I really appreciated. Overall, a clean and comfortable stay, but better communication would make a big difference."

"Everything was great but the staff is the best part! Everyone (especially the doormen) is very kind, which makes your stay even better. Very good location as well and the rooms are perfect, including the view"

"We stayed here for a few nights to see a Broadway show. The location was very convenient. Our room was a decent size for NYC. Daily cleaning and free breakfast were a plus. The shower in my bathroom was missing a door which led to a lot of water on the floor but otherwise everything was in good condition.Use your vouchers at Carve for a breakfast sandwich or pastry. It was the best option of the three available."

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