New York City's Official Visitor Information Center

**Extremely Disappointing Hotel Experience – Expedia Should Reconsider Listing This Property** As a world traveler, I can honestly say that this was one of the worst hotel experiences my wife and I have ever had. During our entire four-night stay, we were unable to get a decent night's sleep. Throughout the night, guests were constantly talking loudly in the hallways and slamming doors, creating an extremely stressful environment that caused us considerable anxiety. We complained to the front desk repeatedly over the course of our stay, but the noise continued without any meaningful resolution. Additionally, the smell of marijuana throughout the hotel was unbearable and made our stay even more unpleasant. This was certainly not the peaceful, comfortable environment we expected when booking a hotel. The parking situation was equally frustrating. Although the parking lot is small, vehicles were allowed to double and triple park, blocking our car and causing us to be late for a very important meeting. Expedia should seriously reconsider listing this property, as our experience fell far below acceptable hospitality standards. Based on what we experienced, this hotel did not provide the safe, peaceful, and family-friendly environment that travelers should reasonably expect. My wife and I have traveled extensively and stayed at many hotels, but we have never had such a terrible experience. We would not recommend this hotel to anyone, especially families looking for a comforta