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Reviews of Fairfield Inn & Suites Canton South

2.5 out of 5
Fairfield Inn & Suites Canton South
4025 Greentree Avenue, Canton, OH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 733 out of 923 reviews" "
Rating 8 - Good. 149 out of 923 reviews" "
Rating 6 - Okay. 18 out of 923 reviews" "
Rating 4 - Poor. 7 out of 923 reviews" "
Rating 2 - Terrible. 16 out of 923 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great ! Staff were wonderful and accommodating! Easy access to expressway with close gas stations and Wendy’s . Inside pool . Quiet
Stayed 3 nights in Apr 2024
Response from Pico on 2 May 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from pico on 3 May 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pico on 2 May 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Luis, bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Breakfast. Pool.
Stayed 1 night in Apr 2024
Response from pico on 26 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Good Stay
Stayed 4 nights in Apr 2024
Response from Pico on 25 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in a LOT of hotels all over the world. Every person, front desk, management, cleaning folks, was over the top kind, gracious, and attentive. I loved staying here.
Stayed 5 nights in Apr 2024
Response from Pico on 25 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, location great and options for shopping…gas and food!
Stayed 1 night in Apr 2024
Response from pico on 24 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Okay

Darrell, Kearny

Noisy
Stayed 2 nights in Apr 2024
Response from Pico on 23 Apr 2024
Dear Darrell,On behalf of our property I do apologize for the inconveniences you had experienced during your stay. Providing outstanding service is apart of out goal and i must apologize for having failed in that during your stay. Please let us know how we may improve on our guest experiences and we do hope to welcome you back should you find yourself in our area again. Thank you!

10/10 Excellent

Judy and Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice room, Breakfast was perfect for us!
Stayed 1 night in Apr 2024
Response from Pico on 16 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

4/10 Poor

Chanda

Disliked: Amenities
50 deposit that I had to pay
Stayed 1 night in Apr 2024
Response from Pico on 16 Apr 2024
Dear Chanda, on behalf of the property we thank you for choosing us for your stay. I do apologize if the security deposit was unexpected or not explained correctly, I do hope though that your stay was comfortable and up to our standards. If there is anything we can assist you with please do let us know. Thank you!

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night for a visit to the Hall of Fame. Room was comfortable and clean. Staff were amazing…so friendly and helpful. Breakfast was good with lots of options.
Stayed 1 night in Apr 2024
Response from Pico on 14 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was simply great. Friendly and kind. Great suggestions of places to eat.
Stayed 2 nights in Apr 2024
Response from Pico on 13 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Apr 2024
Response from PICO on 12 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Lisa, Massillon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place that is super clean and friendly staff. Not a whole lot of options within walking distance but a ton within a 15 minute Uber ride
Stayed 1 night in Apr 2024
Response from Pico on 10 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Trisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in experience, wonderfully friendly staff. Didn’t use the amenities or the area surrounding the hotel so no comments on those
Stayed 1 night in Apr 2024
Response from Jamie on 9 Apr 2024
We are so glad you had a terrific stay and enjoyed our friendly team. We hope to see you again soon!

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities
Stayed 1 night in Apr 2024
Response from Pico on 8 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very pleasant
Stayed 1 night in Apr 2024
Response from Pico on 8 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pico on 8 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and the staff was nice.
Stayed 1 night in Mar 2024
Response from Jamie Baker on 2 Apr 2024
Thank you for providing us with your valuable feedback. We strive to provide excellent customer service to our guests each and every visit. We look forward to seeing you again soon!

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is off by itself. Not much to do around here. Was expecting more food choices for the hall of fame being nearby.
Stayed 1 night in Mar 2024
Response from Pico on 28 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 Terrible

kimberly

Stayed 1 night in Mar 2024
Response from Jamie Baker on 25 Mar 2024
Hi Kimberly, I would like to inquire about your dissatisfaction with the stay at our hotel. Any information you can provide me would be greatly appreciated.

10/10 Excellent

Wyatt

Stayed 1 night in Mar 2024
Response from Pico on 12 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Thomas

Stayed 1 night in Mar 2024
Response from Pico on 8 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from pico on 13 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!!!
Stayed 5 nights in Feb 2024
Response from Pico on 29 Feb 2024
On behalf of the entire property team, we’d like to thank you for sharing about your stay with us recently. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Pico on 29 Feb 2024
On behalf of the entire property team, we’d like to thank you for sharing about your stay with us recently. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

James, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable and quiet room. Great comfy bed and pillows. Very good free breakfast; many options available for breakfast
Stayed 1 night in Feb 2024
Response from Pico on 21 Feb 2024
Dear James, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pico on 21 Feb 2024
Dear Rachel, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Abigail

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, safe, easy and convenient. We always stay here when we come to Ohio.
Stayed 1 night in Feb 2024
Response from Pico on 21 Feb 2024
Dear Abigail, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Everyone is always so nice and so helpful. It is very clean and very comfortable. The shampoo/conditioner/body soap are lovely choices.
Stayed 2 nights in Dec 2023
Response from Pico on 21 Feb 2024
Dear Laura, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Adrianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Pico on 21 Feb 2024
Dear Adrianne, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, not to busy, vert helpful staff.
Stayed 1 night in Jan 2024
Response from Pico on 21 Feb 2024
Dear Linda, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Jimmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and well kept. Will definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Darin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Pico on 21 Feb 2024
Dear Darin, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Dec 2023
Very nice. Nice breakfast.
Stayed 2 nights in Dec 2023
Response from Pico on 21 Feb 2024
Dear Kim, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Pico on 21 Feb 2024
Dear Jennifer, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

8/10 Good

john, Chillicothe

Stayed 1 night in Dec 2023
Response from Pico on 21 Feb 2024
Dear John, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Pico on 21 Feb 2024
Dear Jennifer, thank you for choosing to stay at Fairfield Inn & Suites Canton South. We hope that we were able to meet all you expectations and give you a memorable experience visiting our property. We would greatly appreciate any feedback that you could provide as we are continuously working to improve every guest’s experience any way possible. Thank you for your time and we can not wait to welcome you back next time!

10/10 Excellent

Andrea

Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean, new hotel.
Stayed 1 night in Dec 2023
Response from Rhonda on 7 Dec 2023
Thank you for your 5-star review. We are delighted to hear that you enjoyed your stay at The Fairfield Inn Canton South. We hope you will visit us again soon. Sincerely,Rhonda AnguishOps Manager

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rhonda on 7 Dec 2023
Thank you for choosing The Fairfield Inn Canton South for your recent stay. We look forward to welcoming you back to the hotel in the near future Sincerely,Rhonda AnguishOps Manager

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rhonda on 7 Dec 2023
Thank you for your 5-star review. We are delighted to hear that you had a positive experience at The Fairfield Inn Canton South. We look forward to welcoming you back in the near future.Sincerely,Rhonda AnguishOps Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Workers very friendly. Great breakfast. Will stay again.
Stayed 1 night in Dec 2023
Response from Rhonda on 7 Dec 2023
Thank you for your 5-star review. We are delighted to hear that you had a positive experience with us at The Fairfield Inn Canton South. We look forward to welcoming you back in the near future.Sincerely,Rhonda AnguishOps Manager

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at this property! It is clean and quiet the breakfast is great and the staff is over the top friendly and helpful!
Stayed 4 nights in Nov 2023
Response from Rhonda on 7 Dec 2023
Thank you so much for your 5 star-review. We are delighted to hear that you had a positive experience. We look forward to welcoming you back in the near future.Sincerely,Rhonda AnguishOps Manager

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, comfortable, and a good value.
Stayed 2 nights in Nov 2023
Response from Rhonda on 7 Dec 2023
Thank you so much for the 5-star review. We are delighted to hear you had a positive experience with us at The Fairfield Inn Canton South. We look forward to welcoming you back in the near future.Sincerely,Rhonda AnguishOps Manager

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rhonda on 7 Dec 2023
Thank you so much for the 5-star review. We are delighted to hear you had a positive experience with us at The Fairfield Inn Canton South. We look forward to welcoming you back again in the near future.

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well maintained. Good complimentary breakfast.
Stayed 1 night in Nov 2023
Response from Rhonda on 7 Dec 2023
Thank you for your 5-star review. We are delighted to hear that you had a positive experience with us at The Fairfield Inn Canton South. We look forward to welcoming you back in the near futureSincerely,Rhonda AnguishOps Manager

10/10 Excellent

DeAnte

Stayed 1 night in Nov 2023

10/10 Excellent

Schnell

Stayed 4 nights in Nov 2023