Title: The Pontchartrain Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6830149&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pontchartrain Hotel Savor American cuisine at three on-site restaurants or unwind with a drink at one of two bars, while handling business needs with convenient services ## Photo gallery for The Pontchartrain Hotel ![3 restaurants, breakfast, lunch, dinner served; American cuisine - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/d09843b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e20f3baa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fe13b88e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/13a7901a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/7303e269.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available - Bar £246 includes taxes & fees 31 Jan - 1 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Room (Product API Enablement) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/4d1ddbde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Product API Enablement) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - Sleeps 1 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King) 8.8 Excellent 10 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed (Calliope King Suite) ![Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/440d2ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed (Calliope King Suite) 8.0 Very good 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hairdryer - 700 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds (Erato Double) ![Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fc7733c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (Erato Double) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Clio King City View) 8.0 Very good 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - City view - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King Accessible) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King Accessible) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen) ![Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/dee9f83c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds (Euterpe Two Queen) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - 498 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Suite, Multiple Beds (Thalia Family Suite) ![Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e2c6cb93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Thalia Family Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hairdryer - 532 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ![Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/3367bbf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Private bathroom - 996 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/30e66c4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hairdryer - 700 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Meeting facility](https://images.trvl-media.com/lodging/1000000/290000/280400/280392/25bc6b5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco St. James Hotel by IHG New Orleans Central Business District - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 1,004 reviews £96 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/New-Orleans-Hotels-St-James-Hotel-New-Orleans-Downtown.h280392.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=178292&destination=New Orleans (and vicinity)&destType=MARKET&latLong=29.952364,-90.07007&searchId=00efe543-904f-4c0e-954e-f7b6168013fe&top_cur=GBP) Ad ![2 bars/lounges, poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19500/19423/f0b777c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni Royal Orleans Hotel French Quarter - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 2,456 reviews £170 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/New-Orleans-Hotels-The-Westin-New-Orleans.h9637.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178292&destination=New Orleans (and vicinity)&destType=MARKET&latLong=29.952364,-90.07007&searchId=00efe543-904f-4c0e-954e-f7b6168013fe&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information) ## About the area Located in Lower Garden District neighbourhood, The Pontchartrain Hotel is connected to a railway/underground station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Caesars Superdome or Smoothie King Center. [Visit our New Orleans travel guide](https://www.expedia.co.uk/New-Orleans.dx178292) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.93481%2C-90.07954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_pw-fW6aYk-8zrnChKm0xx0UyCI=) 2031 St. Charles Avenue, New Orleans, LA, 70130 ### What's nearby - ![Antique hitching posts on Magazine Street in Uptown New Orleans, Louisiana](https://images.trvl-media.com/place/6261897/b0504dd3-2ea8-4a01-b28e-5f73eb6a2c30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Magazine Street 8 min walk \- 0.5 miles - ![National World War II Museum which includes signage](https://images.trvl-media.com/place/6076612/8b0ff95d-c2ef-40f0-bf6e-bbee5f905b1f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National World War II Museum 16 min walk \- 0.9 miles - ![NewOrleans_MercedesBenzSuperdome_502026_02](https://images.trvl-media.com/place/502026/0419f565-194e-49a0-8327-34d4a9727ced.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caesars Superdome 2 min drive \- 1.4 miles - ![NewOrleans_ErnestNMorialConventionCenter_6034967_05](https://images.trvl-media.com/place/6034967/7c1fa40a-53a0-4d75-b105-873d7bbe3b48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ernest N. Morial Convention Center 3 min drive \- 1.4 miles - ![Sunny day at New Orleans, LA downtown. View from Mississippi](https://images.trvl-media.com/place/6162438/ea8da75c-f157-4046-a643-5b62b36adf69.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of New Orleans 3 min drive \- 1.6 miles ### Getting around - St. Charles at Josephine Stop 1 min walk - New Orleans Union Passenger Terminal 20 min walk - New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 20 min drive ### Restaurants - Hot Tin 1 min walk - Sportsman Corner Bar & Daiquiris 9 min walk - HiVolt Coffee 9 min walk - Lagniappe Bakehouse & Coffee 8 min walk - Houston's Restaurant 3 min walk ## About this property ### The Pontchartrain Hotel Upscale hotel near Magazine Street Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi. You'll also find perks such as: - Valet parking (surcharge), a 24-hour front desk and laundry services - Luggage storage, a lift and smoke-free property - A banquet hall, ATM/banking services and a porter/bellboy - Guest reviews say great things about the dining options, helpful staff and location Room features All 106 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the overall comfort rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1110000/1109500/1109410/a11af98e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Eliza Jane, in The Unbound Collection by Hyatt New Orleans Central Business District - Free Wi-Fi - Air-conditioning - Gym - Breakfast available 9.2 Wonderful 1,000 reviews £168 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1109410&PinnedHotelID=1109410&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge, gastropub](https://images.trvl-media.com/lodging/67000000/66160000/66150500/66150428/55a336ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Virgin Hotels New Orleans New Orleans Central Business District - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 1,521 reviews £170 includes taxes & fees 18 Feb - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (USD 55.69 per day; includes in/out privileges) - Limited on-site valet parking ### Food and drink - 2 bars/lounges - 3 restaurants - A coffee shop/cafe ### Restaurants on site - Bayou Bar - Hot Tin - Jack Rose - Silver Whistle Cafe ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (97 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 1 building - 13 floors - Banquet hall - Built in 1927 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 23 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Resort fee: USD 23.35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness centre access - Health club access - In-room bottled water - In-room coffee - In-room safe - Nearby fitness centre access - Phone calls We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 55.69 per day (in/out privileges) - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Pontchartrain Hotel New Orleans Pontchartrain Hotel Pontchartrain New Orleans Pontchartrain The Pontchartrain The Pontchartrain Hotel Hotel The Pontchartrain Hotel New Orleans The Pontchartrain Hotel Hotel New Orleans ## Frequently asked questions ### Is The Pontchartrain Hotel pet-friendly? ### How much does it cost to stay at The Pontchartrain Hotel? ### How much is parking at The Pontchartrain Hotel? ### What time is check-in at The Pontchartrain Hotel? ### What time is check-out at The Pontchartrain Hotel? ### Where is The Pontchartrain Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pontchartrain Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 650 8 - Good 191 6 - Okay 80 4 - Poor 44 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Cara 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff! ##### Cara Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Leah 28 Jan 2026 The room was clean ##### Leah Stayed 3 nights in Jan 2026 ### 8/10 Good #### Jill 1 Jan 2026 Liked: Cleanliness, property conditions & facilities Everyone was so polite. Great food and good service and location. ##### Jill Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Beverly 5 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities The Pontchartrain Hotel provides a taste of New Orleans’ charm. Located in the Garden District, it's an easy walk to historic 19th-century mansions, oak-lined streets and shops and cafes. Our room had a New Orleans vibe. ##### Beverly Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Donna 25 Jan 2026 Liked: Cleanliness, property conditions & facilities Beautiful hotel, friendly staff, and cool jazz music on Friday night!! Saturdays piano player.... not so much!! ##### Donna Stayed 2 nights in Jan 2026 ### 8/10 Good #### robert 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice Vintage vibe. Clean room. Huge bathroom with good shower. ##### robert Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jorge 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA! ##### Jorge Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### christina marie 7 Dec 2025 Liked: Cleanliness, property conditions & facilities The ambience and history of the Ponchartrain Hotel. It’s one of the reasons it’s so special. The location has perfect. ##### christina marie Stayed 4 nights in Dec 2025 ### 8/10 Good #### Melissa Suzanne 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property in the most beautiful part of town. Street car stops directly in front of the hotel for easy transportation. On site restaurants are wonderful with other dinning options close by. View from Tin roof roof top bar is amazing! ##### Melissa Suzanne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Pam 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel 10 Room 9 Staff: Front desk Staff 9/10 Bell/Vallet Staff 9/10 Restaurant/Bar Staff 10/12 Loved the restaurant and jazz bar. Service everywhere was excellent. 💜🐊⚜️🎄❤️💚 ##### Pam Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jacob 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff, clean room, and trolley right out front! ![](https://a.travel-assets.com/ugc/hotel-reviews/07566490-3350-4b52-9480-3a599018ebc9-1761510552100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacob Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Stanley 19 Oct 2025 Liked: Amenities Great hotel. Great location. Staff was great. ##### Stanley Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### courtney 28 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The first room they gave us was not cleaned by housekeeping. The entire hotel smelled odd. Our bed was comfy. ##### courtney Stayed 1 night in Dec 2025 ### 8/10 Good #### Ann 4 Dec 2025 Liked: Staff & service Property is showing its age. Great to have coffee shop, bar, lounge, dining room and rooftop bar on property. ##### Ann Stayed 4 nights in Nov 2025 ### 8/10 Good #### Xiu Na 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are very helpful and friendly at the hotel. ##### Xiu Na Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Barbara 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pontchartrain hotel is beautiful! Loved the vintage feel. Staff were always helpful. Trolley stop directly across the street from the hotel entrance. Bar upsatstaits and downstairs. Nice little breakfast restaurant as well ![](https://a.travel-assets.com/ugc/hotel-reviews/489b378f-874f-44f0-8de3-59d4cd398a71-1764357108928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara Stayed 3 nights in Nov 2025 ### 8/10 Good #### Robin 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience for an enchanting old world New Orleans feel. The establishment has two wonderful bars with excellent live music, one of the bars is on the rooftop, a delicious breakfast cafe and a fabulous restaurant:The Jack Rose. I have already recommended it to others and will stay again if I get to go back Just DONT lose your key...$250 replacement fee! ( I managed to find mine, but I was so stressed out about it. ##### Robin Stayed 2 nights in Dec 2025 ### 8/10 Good #### eunseon 13 Dec 2025 Liked: Cleanliness, property conditions & facilities The room and the bathroom are spacious. The room was very quiet. The hotel neighborhood is charming. I wish there was some seating in the lobby. It was inconvenient when I needed to wait for my uber. ##### eunseon Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Elyse 29 Nov 2025 Liked: Amenities, property conditions & facilities The room was in decent shape ##### Elyse Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jon 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening. ##### Jon Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bradford 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Bradford Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Toni 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was beautiful, stafff was lovely. ##### Toni Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kris 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Cool Style! Lots of history. The restaurant in the hotels are all really cool! The rooftop is amazing. The room was pretty! Location is very nice. We used the Streetcar every day to go the French Quarter or Bywater, but honestly the Garden District and Magazine St was our favorite and walking distance. ##### Kris Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jamie 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely loved our stay at The Pontchartrain Hotel! The staff was friendly, the rooms were gorgeous and full of New Orleans charm, and the rooftop bar Hot Tin had the best views in the city. Can’t wait to come back! 💜⚜️ ##### Jamie Stayed 1 night in Oct 2025 ### 6/10 Okay #### Paul 16 Nov 2025 Liked: Cleanliness The room was a little run down, specifically the bathroom. Not glamorous but the place served its purpose. The location is great and the restaurants/bars are fantastic. The 4 star rating is misleading, I would have been less disappointed if it were listed as a 3 star hotel. ##### Paul Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [New Orleans Courtyard Hotel and Suites by the French Quarter](https://www.expedia.co.uk/New-Orleans-Hotels-New-Orleans-Courtyard-Hotel.h24485.Hotel-Information) > > [Crowne Plaza New Orleans French Qtr - Astor by IHG](https://www.expedia.co.uk/New-Orleans-Hotels-Crowne-Plaza-New-Orleans-French-Qtr-Astor-By-IHG.h878332.Hotel-Information) > > [Hotel Indigo New Orleans French Quarter by IHG](https://www.expedia.co.uk/New-Orleans-Hotels-Royal-St-Charles-Hotel.h561327.Hotel-Information) > > [Le Richelieu Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Le-Richelieu-In-The-French-Quarter.h859720.Hotel-Information) > > [Family-Friendly Hotels in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels-Family-Friendly-Hotel.0-0-d6047134-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels with Restaurant in Llandudno](https://www.expedia.co.uk/Llandudno-Hotels-Hotel-With-Restaurant.0-0-d5621-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > > [Hotels in Isle of Skye](https://www.expedia.co.uk/Isle-Of-Skye-Hotels.d6131920.Travel-Guide-Hotels) > > [L'Auberge Casino Hotel Baton Rouge](https://www.expedia.co.uk/Baton-Rouge-Hotels-LAuberge-Casino-Hotel-Baton-Rouge.h5701737.Hotel-Information) > > [Hotels near The Royal Mint Experience](https://www.expedia.co.uk/The-Royal-Mint-Experience-Hotels.0-l553248635934491391-0.Travel-Guide-Filter-Hotels) > > [Maison St Charles](https://www.expedia.co.uk/New-Orleans-Hotels-Maison-St-Charles.h21728.Hotel-Information) > > [Catahoula Hotel New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-Selina-Catahoula-New-Orleans.h13390778.Hotel-Information) > > [Villas Kuşadası](https://www.expedia.co.uk/Kusadas-Villas.d4227-aaVillas.Travel-Guide-Accommodation) > > [R&B Bed and Breakfast](https://www.expedia.co.uk/New-Orleans-Hotels-RB-Bed-And-Breakfast.h9330577.Hotel-Information) > > [Bally’s Shreveport Casino and Hotel](https://www.expedia.co.uk/Shreveport-Hotels-Eldorado-Resort-Casino-Shreveport.h19174549.Hotel-Information) > > [Maison Métier, in the Unbound Collection by Hyatt](https://www.expedia.co.uk/New-Orleans-Hotels-Maison-Metier.h30463621.Hotel-Information) > > [The Barnett - JDV by Hyatt](https://www.expedia.co.uk/New-Orleans-Hotels-The-Barnett.h13575514.Hotel-Information) > > [ROBINSON NOONU - All inclusive](https://www.expedia.co.uk/Orivaru-Hotels-ROBINSON-NOONU-All-Inclusive.h20223271.Hotel-Information) > > [Hotels in Historic Route 66](https://www.expedia.co.uk/Historic-Route-66-Hotels.d702654640613646336.Travel-Guide-Hotels) > > [Caesars New Orleans - A Caesars Rewards Destination](https://www.expedia.co.uk/New-Orleans-Hotels-Caesars-New-Orleans-Casino-Hotel.h1554573.Hotel-Information) > > [Le Pavillon, New Orleans, a Tribute Portfolio Hotel by Marriott](https://www.expedia.co.uk/New-Orleans-Hotels-Le-Pavillon-New-Orleans.h24891.Hotel-Information) ### Flights ### Cars ### Activities > [Things to do in Agia Pelagia](https://www.expedia.co.uk/Things-To-Do-In-Agia-Pelagia.d6051671.Travel-Guide-Activities) ### Packages > [Madagascar Holidays](https://www.expedia.co.uk/Madagascar.d106.Holidays-City-Breaks) > > [Nyanga Holidays](https://www.expedia.co.uk/Nyanga.d180907.Holidays-City-Breaks) ---