Title: The Pontchartrain Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6830149&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pontchartrain Hotel Pet-friendly hotel connected to a railway/underground station in New Orleans with 3 restaurants ## Photo gallery for The Pontchartrain Hotel ![3 restaurants, breakfast, lunch, dinner served; American cuisine - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/30b084df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fb4c84c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, individually decorated - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/f0128eaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fe13b88e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e42cfc0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - 24/7 front desk - Parking available - Pet-friendly - Laundry £117 includes taxes & fees 5 Jan - 6 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Room (Product API Enablement) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/4d1ddbde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Product API Enablement) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - Sleeps 1 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King) 8.8 Excellent 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed (Calliope King Suite) ![Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/440d2ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed (Calliope King Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Hairdryer Bathrobes - 700 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds (Erato Double) ![Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fc7733c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (Erato Double) 7.4 Good 3 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 427 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Clio King City View) 8.0 Very good 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 427 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King Accessible) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King Accessible) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen) ![Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/dee9f83c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds (Euterpe Two Queen) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 498 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Suite, Multiple Beds (Thalia Family Suite) ![Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e2c6cb93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Thalia Family Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Hairdryer Bathrobes - 532 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ![Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/3367bbf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds TV Premium bedding Hairdryer - 996 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/30e66c4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Hairdryer Bathrobes - 700 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/118300/118219/45f7d0e8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### International House Hotel New Orleans Central Business District - Free WiFi - Air conditioning - Gym - Parking available 8.6 Excellent 1,004 reviews £107 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/New-Orleans-Hotels-International-House-Hotel.h118219.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=178292&destination=New Orleans (and vicinity)&destType=MARKET&latLong=29.952364,-90.07007&searchId=9b2601bf-4501-4c9f-93d7-7b9c5b80d4f8&top_cur=GBP) Ad ![Fireplace](https://images.trvl-media.com/lodging/1000000/60000/55500/55500/b00c3ac8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn New Orleans-St. Charles Ave./Garden District Uptown Historic District - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.93481%2C-90.07954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_pw-fW6aYk-8zrnChKm0xx0UyCI=) 2031 St. Charles Avenue, New Orleans, LA, 70130 #### What's nearby - Magazine Street \- 8 min walk \- 0.5 miles - National World War II Museum \- 16 min walk \- 0.9 miles - Caesars Superdome \- 2 min drive \- 1.4 miles - Ernest N. Morial Convention Center \- 3 min drive \- 1.4 miles - Port of New Orleans \- 3 min drive \- 1.6 miles #### Getting around - St. Charles at Josephine Stop - 1 min walk - New Orleans Union Passenger Terminal - 20 min walk - New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive #### Restaurants - ‪Hot Tin - ‬1 min walk - ‪Burger King - ‬6 min walk - ‪Houston's Restaurant - ‬3 min walk - ‪Tacos & Beer - ‬6 min walk - ‪Igor's Bar And Grill - ‬1 min walk ## About this property ### The Pontchartrain Hotel Upscale hotel near Magazine Street Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi. You'll also find perks such as: - Valet parking (surcharge), a porter/bellboy and smoke-free property - A lift, ATM/banking services and luggage storage - A banquet hall, laundry services and a 24-hour front desk - Guest reviews say great things about the dining options, helpful staff and location Room features All 106 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the overall comfort rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1110000/1109500/1109410/ff89d028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Eliza Jane, in The Unbound Collection by Hyatt New Orleans Central Business District - Free WiFi - Air conditioning - Gym - Breakfast available 9.2 Wonderful 1,003 reviews £125 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1109410&PinnedHotelID=1109410&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/67000000/66160000/66150500/66150428/046ab067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Virgin Hotels New Orleans New Orleans Central Business District - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,511 reviews £149 includes taxes & fees 6 Jan - 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Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 54 reviews £127 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=40853&PinnedHotelID=40853&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8700/8698/021a0dda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monteleone, New Orleans French Quarter - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 2,052 reviews £158 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=8698&PinnedHotelID=8698&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (USD 55.69 per day; includes in/out privileges) ### Food and drink - 2 bars/lounges - 3 restaurants - A coffee shop/cafe ### Restaurants on site - Bayou Bar - Hot Tin - Jack Rose - Silver Whistle Cafe ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (97 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 1 building - 13 floors - Banquet hall - Built in 1927 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 23 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Resort fee: USD 23.35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness centre access - Health club access - In-room bottled water - In-room coffee - In-room safe - Nearby fitness centre access - Phone calls We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 55.69 per day (in/out privileges) - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Pontchartrain Hotel New Orleans Pontchartrain Hotel Pontchartrain New Orleans Pontchartrain The Pontchartrain The Pontchartrain Hotel Hotel The Pontchartrain Hotel New Orleans The Pontchartrain Hotel Hotel New Orleans ## Frequently asked questions ### Is The Pontchartrain Hotel pet-friendly? ### How much does it cost to stay at The Pontchartrain Hotel? ### How much is parking at The Pontchartrain Hotel? ### What time is check-in at The Pontchartrain Hotel? ### What time is check-out at The Pontchartrain Hotel? ### Where is The Pontchartrain Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Pontchartrain Hotel Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 677 8 - Good 184 6 - Okay 74 4 - Poor 39 2 - Terrible 30 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### christina marie 7 Dec 2025 Liked: Cleanliness, property conditions & facilities The ambience and history of the Ponchartrain Hotel. It’s one of the reasons it’s so special. The location has perfect. ##### christina marie Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jorge 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA! ##### Jorge Stayed 3 nights in Oct 2025 ### 8/10 Good #### Melissa Suzanne 11 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property in the most beautiful part of town. Street car stops directly in front of the hotel for easy transportation. On site restaurants are wonderful with other dinning options close by. View from Tin roof roof top bar is amazing! ##### Melissa Suzanne Stayed 4 nights in Oct 2025 ### 8/10 Good #### Ann 4 Dec 2025 Liked: Staff & service Property is showing its age. Great to have coffee shop, bar, lounge, dining room and rooftop bar on property. ##### Ann Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Barbara 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pontchartrain hotel is beautiful! Loved the vintage feel. Staff were always helpful. Trolley stop directly across the street from the hotel entrance. Bar upsatstaits and downstairs. Nice little breakfast restaurant as well ![](https://a.travel-assets.com/ugc/hotel-reviews/489b378f-874f-44f0-8de3-59d4cd398a71-1764357108928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara Stayed 3 nights in Nov 2025 ### 8/10 Good #### eunseon 13 Dec 2025 Liked: Cleanliness, property conditions & facilities The room and the bathroom are spacious. The room was very quiet. The hotel neighborhood is charming. I wish there was some seating in the lobby. It was inconvenient when I needed to wait for my uber. ##### eunseon Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Stanley 19 Oct 2025 Liked: Amenities Great hotel. Great location. Staff was great. ##### Stanley Stayed 2 nights in Oct 2025 ### 8/10 Good #### Xiu Na 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are very helpful and friendly at the hotel. ##### Xiu Na Stayed 3 nights in Oct 2025 ### 8/10 Good #### Jon 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening. ##### Jon Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kris 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Cool Style! Lots of history. The restaurant in the hotels are all really cool! The rooftop is amazing. The room was pretty! Location is very nice. We used the Streetcar every day to go the French Quarter or Bywater, but honestly the Garden District and Magazine St was our favorite and walking distance. ##### Kris Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Paul 16 Nov 2025 Liked: Cleanliness The room was a little run down, specifically the bathroom. Not glamorous but the place served its purpose. The location is great and the restaurants/bars are fantastic. The 4 star rating is misleading, I would have been less disappointed if it were listed as a 3 star hotel. ##### Paul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Debbie 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The moring staff at front counter had a dry personality. Not friendly at all other staff excellent ln the day we left ##### Debbie Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Thomas 3 Nov 2025 one of a kind. Awesome customer service and very authernitic New Orleans visit ##### Thomas Stayed 1 night in Nov 2025 ### 8/10 Good #### Michael 1 Dec 2025 Liked: Staff & service, amenities, property conditions & facilities I love this property and the bar on the roof with a great view as well as the amazing restaurant downstairs. The lounge w the live jazz band is great too. Bar staff and the valet / door people / hostess were all really great. The front desk staff needed help and was not as welcoming some of the time. Some of the public facilities could be cleaner such as the lobby restroom which was a mess at 8am from the night prior bar crowd. Other than that great food great drinks and a welcoming door staff at all times. Highly recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/2b75452b-6e9a-461c-b76a-64b73015a62d-1764548657591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Bradford 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Bradford Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Megan 29 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing. When we first got there one of the front valet walked us in, showed us where everything was, and then wrote down good places to eat while we visited. Our room was clean and had a perfect view of everything. And we are at the bar which was also perfect. All in all a good stay! Thank you! ##### Megan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Matthew 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff. Unique decor. Great options for food, drinks, and entertainment on site. Easy access to local transportation. ##### Matthew Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Adam 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I've been to New Orleans a few different times, and this was by far the best hotel I've stayed in so far. The rooms were very clean and comfortable, quiet, relaxing atmosphere, and the on-site bars and food service were all amazing. I'll definitely be staying here again on my next trip to New Orleans. ##### Adam Stayed 4 nights in Sep 2025 ### 8/10 Good #### Donna 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience of location ##### Donna Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### leona 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities My bestfriend and I had an amazing stay. The rooms were clean, the staff were friendly, and we enjoyed the rooftop bar! 5 stars! ##### leona Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Ronaldo 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! We've stayed at The Pontchartrain Hotel several times, and continue to come back! It's a great option if you want to be a little outside of the French Quarter and has great restaurants, bar, and central location! ##### Ronaldo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Terri 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My first and not my last stay. Everyone was a joy from valet, to desk, to lounge, to cafe. Lovely location on St Charles with easy distances to the Quarter, CBD, Magazine St shops and more. Seems to be a very popular weekend night spot for locals, too! ![Comfy bed and perfect linens](https://a.travel-assets.com/ugc/hotel-reviews/72c1a5cf-7d5d-49e9-913c-ef8573f25d56-1756702451981.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful eclectic art](https://a.travel-assets.com/ugc/hotel-reviews/00175595-c5f7-4551-af22-e6c66c463e30-1756702452088.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice coffee bar](https://a.travel-assets.com/ugc/hotel-reviews/71fee950-6c9e-47f6-a8c1-8fe97e53a0a3-1756702451553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Even the chandelier!](https://a.travel-assets.com/ugc/hotel-reviews/7c0500c0-36d1-4885-b2e4-60a831b14853-1756702451772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terri Stayed 1 night in Aug 2025 ### 8/10 Good #### Lynne 15 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel great staff ##### Lynne Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Gregory 22 Jun 2025 Liked: Cleanliness, property conditions & facilities Very charming hotel, and the staff was all friendly! Will be looking to stay here again next time I visit New Orleans. ##### Gregory Stayed 2 nights in May 2025 ### 10/10 Excellent #### Allison 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the character and history of this property. Uniquely New Orleans decor. Friendly staff and great food and bar options ##### Allison Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Catahoula Hotel New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-Selina-Catahoula-New-Orleans.h13390778.Hotel-Information) > > [The Roosevelt New Orleans, A Waldorf Astoria Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-The-Roosevelt-New-Orleans.h2661313.Hotel-Information) > > [Le Méridien New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-Le-Meridien-New-Orleans.h12920.Hotel-Information) > > [Crowne Plaza New Orleans French Qtr - Astor by IHG](https://www.expedia.co.uk/New-Orleans-Hotels-Astor-Crowne-Plaza-New-Orleans-French-Quarter.h878332.Hotel-Information) > > [The Frenchmen New Orleans by Kasa Living](https://www.expedia.co.uk/New-Orleans-Hotels-Frenchmen-Hotel.h20032.Hotel-Information) > > [InterContinental New Orleans by IHG](https://www.expedia.co.uk/New-Orleans-Hotels-InterContinental-New-Orleans.h14550.Hotel-Information) > > [Soniat House](https://www.expedia.co.uk/New-Orleans-Hotels-Soniat-House.h904500.Hotel-Information) > > [Courtyard by Marriott New Orleans French Quarter/Iberville](https://www.expedia.co.uk/New-Orleans-Hotels-Courtyard-By-Marriott-New-Orleans-French-QuarterIberville.h454892.Hotel-Information) > > [Roami at Factors Row](https://www.expedia.co.uk/New-Orleans-Hotels-Factors-Row-By-Sextant.h16819421.Hotel-Information) > > [Hotel St. Marie](https://www.expedia.co.uk/New-Orleans-Hotels-Hotel-St-Marie.h25823.Hotel-Information) > > [The Olivier House Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-The-Olivier-House-Hotel.h8014263.Hotel-Information) > > [Bourbon Orleans Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Bourbon-Orleans-Hotel.h2969.Hotel-Information) > > [Sheraton New Orleans Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Sheraton-New-Orleans-Hotel.h6914.Hotel-Information) > > [Hilton New Orleans Riverside](https://www.expedia.co.uk/New-Orleans-Hotels-Hilton-New-Orleans-Riverside.h19716.Hotel-Information) > > [Hyatt Centric French Quarter](https://www.expedia.co.uk/New-Orleans-Hotels-Hyatt-Centric-French-Quarter.h14429.Hotel-Information) > > [Wyndham New Orleans - French Quarter](https://www.expedia.co.uk/New-Orleans-Hotels-Wyndham-New-Orleans-French-Quarter.h10705.Hotel-Information) > > [Hotel de la Poste – French Quarter, A Renaissance Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-W-New-Orleans-French-Quarter.h24841.Hotel-Information) > > [The Old No. 77 Hotel & Chandlery](https://www.expedia.co.uk/New-Orleans-Hotels-The-Old-No-77-Hotel-Chandlery.h40852.Hotel-Information) > > [Maison Dupuy](https://www.expedia.co.uk/New-Orleans-Hotels-Maison-Dupuy-Hotel.h24188.Hotel-Information) > > [Le Pavillon, New Orleans, a Tribute Portfolio Hotel by Marriott](https://www.expedia.co.uk/New-Orleans-Hotels-Le-Pavillon-New-Orleans.h24891.Hotel-Information) > > [The Royal Sonesta New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-The-Royal-Sonesta-New-Orleans.h3387.Hotel-Information) > > [ONE11 Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-One11-Hotel.h45026863.Hotel-Information) > > [Hotel Monteleone, New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-Hotel-Monteleone.h8698.Hotel-Information) > > [Omni Royal Orleans Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Omni-Royal-Orleans-Hotel.h19423.Hotel-Information) > > [NOPSI Hotel, New Orleans](https://www.expedia.co.uk/New-Orleans-Hotels-NOPSI-Hotel.h17061161.Hotel-Information) > > [Best Western Plus French Quarter Courtyard Hotel](https://www.expedia.co.uk/New-Orleans-Hotels-Best-Western-Plus-French-Quarter-Courtyard-Hotel.h19617.Hotel-Information) ### Flights