Check COVID-19 restrictions.

Find out moreOpens in a new window

Sheraton Metairie - New Orleans Hotel

Photo gallery for Sheraton Metairie - New Orleans Hotel

Featured image
Pool
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Sheraton Metairie - New Orleans Hotel

Sheraton Metairie - New Orleans Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
4 Galleria Blvd, Metairie, LA, 70001

Explore the area

  • Popular LocationLakeside Shopping Center3 min drive
  • Popular LocationTulane Lakeside Hospital for Women and Children5 min drive
  • Popular LocationNew Orleans Botanical Garden8 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive

Choose dates to view prices

About this area

Metairie

Located in Metairie, Sheraton Metairie - New Orleans Hotel is in the business district and near the airport. Port of New Orleans and Julia Street Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lakeside Shopping Center and Clearview Mall. Audubon Zoo and Audubon Aquarium of the Americas are also worth visiting. Spend some time exploring the area's activities, including golfing and outlet shopping.

What's nearby

  • Lakeside Shopping Center - 3 min drive
  • Tulane Lakeside Hospital for Women and Children - 5 min drive
  • City Park - 7 min drive
  • New Orleans Museum of Art - 8 min drive
  • New Orleans Botanical Garden - 8 min drive

Getting around

  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 13 min drive

Restaurants

  • City Diner - 4 min walk
  • Ristorante Filippo - 7 min walk
  • Tic Toc Cafe - 10 min walk
  • IHOP - 16 min walk
  • Uchi Sushi & Hibachi - 16 min walk

About this property

Sheraton Metairie - New Orleans Hotel

3.5-star hotel with free airport shuttle and restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and a business centre. All 181 rooms provide comforts such as pillowtop beds and premium bedding, along with free WiFi, free wired Internet and LCD TVs. Room service, coffee makers and free weekday newspapers are among the other amenities available to guests.
Sheraton Metairie - New Orleans Hotel offers 181 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage
  • Free return airport shuttle from 7 AM to 10 PM

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 27-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 420 out of 999 reviews
5 - Excellent 42%
Rating 4 - Good. 332 out of 999 reviews
4 - Good 33%
Rating 3 - Okay. 114 out of 999 reviews
3 - Okay 11%
Rating 2 - Poor. 83 out of 999 reviews
2 - Poor 8%
Rating 1 - Terrible. 50 out of 999 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities
It was good.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing it was very outdated
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, easy check in. Parking Garage kept my gear safe.
Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities
I like that it felt safe, however; they allow pets, my room smelt like mildew, and it definitely could use some renovations. The room was clean otherwise.
Stayed 1 night in Jul 2021

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Disappointed
Bottom sheet ripped one one bed. Room was damp. Bathroom floor stayed wet. We were placed near stairwell and garage access door, so throughout the night doors were slammed shut by guests coming and going. Overall, not a good experience.
Stayed 1 night in Jun 2021