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Overview of New Orleans Marriott

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Guest reviews

4.3 / 5Excellent
2,571 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationHarrah's New Orleans Casino4 min walk
Popular LocationAudubon Aquarium of the Americas6 min walk
RestaurantCreole House Restaurant & Oyster Bar1 min walk
RestaurantPalace Cafe1 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)29 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Business Lounge Access (Breakfast Included in Club Lounge)

    4.3/5 guest room rating

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Guest room, 1 King, City View

    4.2/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Guest room, 1 King, River View

    4.2/5 guest room rating

    Room amenities

    • 260 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 466 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom, Tower

    Room amenities

    • 708 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, City View

    4.1/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 2 Double Beds, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 260 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

New Orleans

Located in New Orleans's French Quarter neighbourhood, New Orleans Marriott is in the city centre. Jackson Square and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a match while in town? See what's going on at Mercedes-Benz Superdome. Waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Bourbon Street - 4 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 6 min walk
  • Saenger Theatre - 8 min walk
  • Jackson Square - 9 min walk

Getting around

  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 29 min drive

Restaurants

  • Cana Street Pantry — 1 min walk
  • 5Fifty5 — 1 min walk
  • Creole House Restaurant & Oyster Bar - 1 min walk
  • Palace Cafe - 1 min walk
  • Popeyes Louisiana Kitchen - 1 min walk

About this property

New Orleans Marriott

4-star New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 1333 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and coffee makers. Wireless Internet access (surcharge) and Netflix are standard, as are flat-screen TVs with cable channels.
New Orleans Marriott offers 1333 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch Flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower, designer toiletries and hairdryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 50.72 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends: USD 24.00 per person
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Reception hall
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Multilingual staff
Porter

Languages spoken

English
Spanish

Business services

Business centre
Conference space (86849 square feet)

Outdoors

Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Linens
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Shower
Towels

Entertainment

55-inch flat-screen TV
TV channels
Netflix
Films for purchase
Premium channels
Streaming services

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in between 4:00 PM and anytime
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 April 2020 to 30 June 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marriott New Orleans Hotel
Marriott New Orleans
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Guest reviews

4.3
Excellent
5 - Excellent
1,412
4 - Good
816
3 - Okay
203
2 - Mediocre
83
1 - Poor
57
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

3/5

    Great location. Basic amenities provided and in working condition. TV has (Netflix, Prime and Youtube). You can hear the noise at the hallways. We were on the 17th floor but can still hear noises from bars at night and train horns early in the morning. Booked the cityview. Frontdesk who checked us in won’t provide the crib because our room has double beds, making it a fire hazard. She looks and talks with a poker face. Won’t even greet and smile after I greeted her with a smile and just asked right away if we’re checking in? She also asked for my husband’s ID to enter in their system. We’ve stayed between 3 and 5 stars hotels locally and internationally and they never ever asked for 2 IDs. It is optional! Making the check in quite a hassle given we have an infant, flew for 5 hrs, got our rental car n drove. To think, our 7 nights stay were already fully paid in advance. Then asked for 2 IDs? The bellhop who helped us with our luggage was very concerned why the crib was not provided and called someone to get one for our room. It was delivered in our room right away. The bellhop said he’ll find out who said that a crib was a fire hazard and correct her because it’s not a right thing to say. Kudos to him! The frontdesk who checked us out was pleasant tho. Out of 7 nights, the housekeeping failed to attend our room 2x. We had to call the front desk and request for it. Valet parking only for $50.72/night. No free wifi connection.

    Stayed 7 nights in Mar 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      good customer service , everyone is professional and nice

      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The view of the riverfront was fantastic. Staff was very friendly. Room and lobby were spotless. Very satisfied!

      Stayed 5 nights in Mar 2020