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Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7/5 Good
993 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business Services

Map

Explore the area

Popular LocationCanal Street4 min walk
Popular LocationSaenger Theatre6 min walk
Popular LocationMercedes-Benz Superdome11 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)21 min drive

Choose dates to view prices

  • Standard Room

    3.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

    5/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Double Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    3.7/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

    3.6/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Hearing)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility)
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)

About this area

New Orleans

Located in New Orleans's Central Business District neighbourhood, Holiday Inn Express New Orleans Downtown is in the business district and near a train station. The area's natural beauty can be seen at Jackson Square and City Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Canal Street - 4 min walk
  • Saenger Theatre - 6 min walk
  • Harrah's New Orleans Casino - 11 min walk
  • Mercedes-Benz Superdome - 11 min walk
  • Smoothie King Center - 13 min walk

Getting around

  • New Orleans Union Passenger Terminal - 12 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • Catahoula Hotel - 1 min walk
  • Happy's - 2 min walk
  • City Greens - 3 min walk
  • Walk Ons - 3 min walk
  • Johnny Sanchez - 3 min walk

About this property

Holiday Inn Express New Orleans Downtown

New Orleans hotel in Central Business District, walk to Canal Street
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. All 129 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free weekday newspapers and free local calls.
Holiday Inn Express New Orleans Downtown offers 129 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 34.00 per night
  • Limited parking spaces

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per day.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 21 years old.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the health club or fitness facility

Property is also known as

Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
Hotel o Keefe Plaza
o Keefe Plaza Hotel
Express Orleans Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown New Orleans
Holiday Inn Express New Orleans Downtown Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express New Orleans Downtown and receive a full refund?
Yes, Holiday Inn Express New Orleans Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express New Orleans Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for USD 34.00 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability).
Where is this property located?
Located in Central Business District, this hotel is within a 10-minute walk of Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Mercedes-Benz Superdome are also within 15 minutes. New Orleans Union Passenger Terminal is 12 minutes by foot.

Guest reviews

Overall score and ratings for Holiday Inn Express New Orleans Downtown

3.7
5 - Excellent
294
4 - Good
335
3 - Okay
214
2 - Mediocre
89
1 - Poor
61
3.8
Cleanliness
3.8
Service and Staff
4.2
Amenities
3.8
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible front desk service

Stayed 1 night in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The staff was great and very friendly and helpful. Breakfast lady was amazing, even when the breakfast service was limited. The room was much smaller than shown on the website. Parking is tooo expensive!

Stayed 2 nights in Mar 2020

3/5

  • Disliked: Staff & service

Good location in the downtown area, not far from the French Quarter. Lots of stuff within walking distance from the hotel. Be prepared to pay for parking a car in the lot ($34 per night - costs more per day to park the car than it did to rent it). Parking isn't free and wasn't mentioned on the website. We were caught off guard. Right next door is a parking garage that charges $20 for 24 hours, although we didn't find that out until after we'd already stayed the first night.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020
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