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Hilton Garden Inn New Orleans French Quarter/CBD

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Pool
Pool
Pool
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn New Orleans French Quarter/CBD

Hilton Garden Inn New Orleans French Quarter/CBD

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationMercedes-Benz Superdome15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

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About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighbourhood, Hilton Garden Inn New Orleans French Quarter/CBD is in the city centre and near a train station. Saenger Theatre and Audubon Insectarium are cultural highlights, and travellers looking to shop may want to visit French Market. Enjoy an event or a match at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas—a top attraction that's not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.
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Popular Location

What's nearby

  • Immaculate Conception Church - 3 min walk
  • Canal Street - 3 min walk
  • Saenger Theatre - 7 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Mercedes-Benz Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • Luke - 3 min walk
  • Trenasse - 4 min walk
  • Commerce - 4 min walk
  • Red Fish Grill - 5 min walk
  • Johnny Sanchez - 5 min walk

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

3.5-star New Orleans hotel in New Orleans Central Business District, walk to Saenger Theatre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a business centre. All 155 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and microwaves. Guests will also find MP3 docking stations, room service and coffee makers.
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 forms of accommodation with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 38 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 14.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Aerobics classes

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space (1994 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

New Orleans
New Orleans
New Orleans Central Business District
New Orleans Central Business District
Business-friendly
Business-friendly
Hotel
Hotel
3 star
3 star
Pet-friendly
Pet-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per pet, per stay, plus a deposit of USD 40 per stay
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 14.95 for adults and USD 6.95 for children (approximately)
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 411 out of 985 reviews
5 - Excellent 42%
Rating 4 - Good. 364 out of 985 reviews
4 - Good 37%
Rating 3 - Okay. 116 out of 985 reviews
3 - Okay 12%
Rating 2 - Poor. 53 out of 985 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 985 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.3/5

Amenities

4.1/5

Property conditions & facilities
Write a review

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was green (and tiny) I’ve been in bath tubs bigger than this pool.. lots of trash and dirty towels everywhere. Front desk NEVER answers the phone. Breakfast is terrible and in a box..not sure why they haven’t returned to normal dining yet like most of the country. Would not recommend.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff and conveniently located nearby shopping and dining
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Stayed 2 nights. Would stay again.
Stayed 2 nights in Jun 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I did not like that I had 600 dollars in extra charges on my card while on vacation! Only the morning staff was friendly the 4 days we stayed! Just hoping the charges are reversed once we check out. No more Hilton gardens for us.
Stayed 3 nights in Jun 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The Valet was the only good thing about this property.
Stayed 2 nights in Jun 2021