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Overview of The Customs House Inn

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Featured image
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer

The Customs House Inn

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationNorthumberland Fisheries Museum1 min walk
    Popular LocationHector Heritage Quay3 min walk
    Popular LocationDeCoste Entertainment Centre7 min walk

Choose dates to view prices

  • Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Pictou

The Customs House Inn is located in Pictou. The area's natural beauty can be seen at Caribou Rivers Nature Reserve and MacKay Brook Nature Reserve, while Northumberland Fisheries Museum and McCulloch Heritage Centre are cultural highlights. Sports Hall of Fame and Magic Valley Fun Park are also worth visiting.
Popular Location

What's nearby

  • Northumberland Fisheries Museum - 1 min walk
  • Hector Heritage Quay - 3 min walk
  • DeCoste Entertainment Centre - 7 min walk
  • McCulloch Heritage Centre - 17 min walk
  • Pictou Marina - 3 min drive

Getting around

  • Halifax, NS (YHZ-Stanfield Intl.) - 87 min drive

Restaurants

  • Fat Tony's Bar & Grill - 3 min walk
  • Crown Pizza - 3 min walk
  • The Stone Soup Cafe and Catering - 4 min walk
  • Acropole Pizza and Donair - 5 min walk
  • Tim Hortons - 3 min drive
View in a map

About this property

The Customs House Inn

3.5-star bed & breakfast with free breakfast and business centre
Along with a business centre, this smoke-free bed & breakfast has dry cleaning and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. All 8 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with digital channels. Other amenities available to guests include free local calls, ceiling fans and hairdryers.
The Customs House Inn offers 8 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pictou bed & breakfast provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7 AM–9 AM

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Climate control (heating)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 2 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Customs House Inn Pictou
The Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Bed & breakfast
The Customs House Inn Bed & breakfast Pictou

Frequently asked questions

Can I cancel my reservation for free at The Customs House Inn and receive a full refund?
Yes, The Customs House Inn offers free cancellation on select room rates, because flexibility matters! Please refer to The Customs House Inn cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Customs House Inn?
As of 27 Feb 2021, prices found for a 1-night stay for 2 adults at The Customs House Inn on 1 Mar 2021 start from £88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Customs House Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Customs House Inn?
Self-parking is free at this property.
What time is check-in at The Customs House Inn?
Check-in is from 2 PM - 9:00 PM.
What time is check-out at The Customs House Inn?
Checkout is at 11:00 AM.
Where is The Customs House Inn located?
Situated in Pictou, this bed & breakfast is within a 5-minute walk of Northumberland Fisheries Museum and Hector Heritage Quay. DeCoste Entertainment Centre and McCulloch Heritage Centre are also within 1 mile (2 km).
4.4
Excellent
Rating 5 - Excellent. 91 out of 172 reviews
5 - Excellent 53%
Rating 4 - Good. 64 out of 172 reviews
4 - Good 37%
Rating 3 - Okay. 13 out of 172 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 172 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 172 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Beautiful old building . Large room with 14 - 16 foot ceilings.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious stay, with friendly and helpful owners who serve a delicious breakfast. Lodgers who stay here do need to be stairway friendly.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Beautiful, historic property. Great service. Would definitely stay here again.
Stayed 1 night in Oct 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the Inn is wonderful, easy to walk into the local town. With the wind in the wrong direction, the smell from the paper mill over the water takes some getting used to. The property could maybe do with an update, looking a little tired.
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

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