The communication was great and the property was clean and picturesque. Beyond that, we had issues. The unit we rented had a door knob issue; it took a credit card to pry our way into the bedroom. Also the toilet had flushing issues. After a pressing the request, we received another room. It was smaller than the original. The pool area looked really nice but the hot tub wasnt on. I gave the location 3 stars because while it is in Gruene, it's still far enough from "downtown" that you have to drive.