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Reviews of La Quinta Inn & Suites by Wyndham New Braunfels

2.5 out of 5
La Quinta Inn & Suites by Wyndham New Braunfels
365 Hwy. 46 South, New Braunfels, TX

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 980 reviews" "
Rating 8 - Good. 263 out of 980 reviews" "
Rating 6 - Okay. 179 out of 980 reviews" "
Rating 4 - Poor. 99 out of 980 reviews" "
Rating 2 - Terrible. 70 out of 980 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norvi, Inez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the highway
Stayed 1 night in May 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient. great staff
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Apr 2024

10/10 Excellent

Trysten

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was surprisingly very good considering the location, staff was friendly and helpful & on top of that the rooms were very clean and up kept, would definitely stay again. Recommended!
Stayed 1 night in May 2024

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located close to restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get too
Stayed 1 night in Apr 2024

10/10 Excellent

Sion

Stayed 1 night in Mar 2024

4/10 Poor

Pedro, Fort Worth

Disliked: Cleanliness, amenities, property conditions & facilities
For the price I should have stayed at a nicer place. Spend the extra money. Rooms were dirty, found used qtips in bathroom, floor was sticky.
Stayed 2 nights in Apr 2024

4/10 Poor

Bridgett

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the pool was not clean, the jacuzzi not working, charging a lot because they have a jacuzzi but it’s not working
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that was working was super accomodating and friendly! The rooms were super clean!
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Travelled with family and small children
Stayed 2 nights in Feb 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super friendly staff and nice place to stay
Stayed 1 night in Feb 2024

4/10 Poor

Alejandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom tub wa dirty with a layer coming off the tub floor. The shower curtain was stained and smelled bad. The bed sheets also smelled bad. So glad it was just a quick stay.
Stayed 1 night in Feb 2024

6/10 Okay

Sandra, Eustis

Live Roaches in the bathroom
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10. It was just an overnight fly in trip to meet the newest family member. We really liked the La Quinta and would absolutely stay there again. There were only two nitpicks I had with the room. The first was the door. It tended to stick when closing, so you had to open it and then slam it. My mother has no grip and would be unable to do that if I wasn't with her. I imagine it's just from the damp or paint, but still think it should be looked into. My other complaint was the tub. The mat was torn and peeling and filthy. I would take a shower in the tub, but I wouldn't be willing to soak in the tub, which is what I was really looking forward to after a long drive. Overall though, the room was super comfy. I was out almost as soon as my head hit the pillow and the bed was super comfy. The breakfast wasn't bad either. I would definitely stay at this La Quinta again next time I need a hotel in New Braunfels without a second thought.
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

KERI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was under construction which was not mentioned. Dog hair in the bed and screaming child running up and down the hall until 11.
Stayed 1 night in Jan 2024

8/10 Good

Pamela

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driveway to get in and out of the property is a bit unusual (can’t turn left into the property). Despite being pet-friendly, there is very little grass available outside the property. It is a recently renovated (looks like some areas still in progress). For me, this was a quick overnight stay - so, it was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Charles Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Pedro

Stayed 1 night in Jan 2024

6/10 Okay

RAYNARD, DALLAS

Stayed 1 night in Jan 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to get to
Stayed 3 nights in Dec 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2023

10/10 Excellent

Sonya, Temple

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gruene, many restaurants close by and right on the freeway. Clean and friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Doug

Stayed 3 nights in Dec 2023

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, room comfort
I-35 la Quinta Inn
Service at front desk was superb.
Stayed 3 nights in Dec 2023

4/10 Poor

David

Business traveller
Liked: Cleanliness
Hotel was just ok. Side door is in bad shape….looks like someone pulled the bottom out trying to get in. It’s very loud, people walking through halls talking very loud in the night hours. My room was on third floor next to elevator and could hear the door open and close every time. Elevator door needs some work, very noisy.
Stayed 3 nights in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction, bit it wasn't noted on their listing. Also, the elevator was out of order. But the staff is great.
Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ron

Business traveller, Travelled with partner
Liked: Staff & service, amenities
floor was dirty. and the construction crew where not cleaning up after themselves.
Stayed 1 night in Dec 2023

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

brittany

Liked: Staff & service
Disliked: Property conditions & facilities
Checked in and was given a room that had not been cleaned. Hotel is under construction.
Stayed 2 nights in Nov 2023

8/10 Good

William

Travelled with partner
The property is being updated. The rooms were excellent with wonderful beds and bedding, wood/tile type floors (no carpeting 👍), wonderful window features and room appointments. They need to install safety handles in the shower/tub. Currently a major safety hazard.
Stayed 3 nights in Nov 2023

4/10 Poor

Rigoberto

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and the staff was friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night & day time front desk staff was fantastic & the housekeepers as well.
Stayed 1 night in Nov 2023

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
under renovations & dusty
Unfortunately, I didn’t know the hotel was under renovations. There was dust all over the place. Our room’s bathtub was filthy and we decided to not stay at that property
Stayed 1 night in Nov 2023

8/10 Good

Beverly

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though parts of the property are undergoing renovations, our room was completed, clean and comfortable. We had an afternoon wedding to attend nearby and Carmen checked us in early and gave us time to prepare for our event. Huge kindness!
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel. very good breakfast. hustle and bustle to get in and out of property. Passed up the entrance a few times. Would stay again, especially knowing the entrance and exits.
Stayed 3 nights in Nov 2023

4/10 Poor

Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was still under construction and it was a mess. I took pictures to show how awful it was. Wires sticking out of the wall. Exposed outlets. Old scraped up bathtub. Not usable. Unsafe walking conditions. White powdery dust from the construction everywhere. And at a cost of $200 for the night. So loud and noisy. Everyone understands construction and upgrades, but let people know ahead of time and at a better rate. Will be glad to send pictures. All of the staff were very kind and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service I received from the front desk!! She was super nice and she gave me access to the internet since my cellular data wasn’t working. Even though it’s cold I went to the pool and water was hot which was great. Pool and gym are clean and accessible!! Love this hotel.❤️
Stayed 1 night in Nov 2023