Title: Neuchatel City Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Neuchatel City Hotel Hotel in Neuchatel with bars/lounges and 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/6a2c5625.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/a46f0099.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (CHF 19.90 per person)](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/6a17cca4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/98578747.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/2b892286.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Neuchatel City Hotel, in the city center, welcomes travelers with a daily manager's reception. Guests can dine at Fiorello restaurant or grab coffee at the two on-site shops. The central location makes it easy to explore nearby attractions after a comfortable stay. 7.6 Good ## Popular amenities - 24/7 front desk - Bar - Parking available - Breakfast available - Laundry - Pet-friendly £98 includes taxes & fees 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=71273618&PinnedHotelID=71273618&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Basic Single Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/efa700d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room 8.0 Very good 5 reviews ### Highlights Heating LED TV Private bathroom Hairdryer Espresso maker Cable channels In-room safe Desk - 129 sq ft - Sleeps 1 - 1 Single Bed ![Superior Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/b306ccc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Heating Free minibar items LED TV Private bathroom Hairdryer Espresso maker Cable channels Desk - 237 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Basic Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/3c6b02ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 8.0 Very good 8 reviews ### Highlights Heating Free cots/infant beds LED TV Private bathroom Hairdryer Espresso maker Cable channels In-room safe - 194 sq ft - Sleeps 3 - 1 King Bed ![Basic Room, 3 Single Beds | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/0bdcca9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 3 Single Beds ### Highlights Heating LED TV 2 bedrooms Private bathroom Hairdryer Espresso maker Cable channels In-room safe - 323 sq ft - 2 bedrooms - Sleeps 3 - 3 Single Beds ![Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/1b8577d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Heating LED TV Private bathroom Hairdryer Espresso maker Cable channels In-room safe Desk - Sleeps 2 - 2 Single Beds ![Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/a206c05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Heating Free minibar items LED TV Private bathroom Hairdryer Espresso maker Cable channels Desk - Sleeps 2 - 2 Single Beds ![Superior Single Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/19584b92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room 8.0 Very good 2 reviews ### Highlights Heating Free minibar items LED TV Private bathroom Hairdryer Espresso maker Cable channels Desk - Sleeps 1 - 1 Single Bed ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/1988fe7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room 7.8 Good 6 reviews ### Highlights Heating LED TV Private bathroom Hairdryer Cable channels In-room safe Laptop workspace Desk - Sleeps 1 - 1 Single Bed ![Economy Double Room | In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/10eadf0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Heating Free cots/infant beds LED TV Private bathroom Hairdryer Cable channels In-room safe Laptop workspace - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/72000000/71280000/71273700/71273618/fe09c5a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room ### Highlights Heating LED TV Private bathroom Hairdryer Cable channels In-room safe Laptop workspace Desk - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNeuchatel-Hotels-Neuchatel-City-Hotel.h71273618.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNeuchatel-Hotels-Neuchatel-City-Hotel.h71273618.Hotel-Information) ## About the area Located in Neuchatel, Neuchatel City Hotel is in the city centre and near a train station. Galerie Quint-Essences and Theatre du Passage are cultural highlights, and some of the area's attractions include Place Pury and Botantical Garden. Tobbogan Géant and Bois du Petit-Chateau Zoo are also worth visiting. [Visit our Neuchatel travel guide](https://www.expedia.co.uk/Neuchatel.dx6288017) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.99351%2C6.93116&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VOj9_GzTmYtG8tJD6h-AAkIqygU=) 17 Av. de la Gare, Neuchatel, NE, 2000 ### What's nearby - Chateau de Neuchâtel - 5 min walk - 0.3 miles - Lac de Neuchatel - 6 min walk - 0.3 miles - Place Pury - 6 min walk - 0.4 miles - Casino Neuchatel - 6 min walk - 0.4 miles - Neuchatel Botanical Garden - 9 min walk - 0.5 miles ### Getting around - Neuchâtel Station - 7 min walk - Bern (BRN-Belp) - 63 min drive ### Restaurants - ‪Les Brasseurs - ‬4 min walk - ‪Hôtel DuPeyrou - ‬4 min walk - ‪McDonald's - ‬4 min walk - ‪Brasserie du Cardinal - ‬3 min walk - ‪Walder - Confiseree Chocolaterie - ‬4 min walk ## About this property ### Neuchatel City Hotel Hotel in the city centre You can look forward to a free daily manager's reception, 2 coffee shops/cafes and laundry facilities at Neuchatel City Hotel. The on-site restaurant, Fiorello, offers lunch and dinner. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as 2 bars and a business centre. Other perks at this hotel include: - Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe - Smoke-free property, luggage storage and a lift - A 24-hour front desk Room features All 100 rooms have comforts such as laptop-friendly workspaces, as well as perks such as free WiFi and safes. Other amenities include: - Bathrooms with free toiletries and hairdryers - 82-cm LED TVs with cable channels - Wardrobes/cupboards, heating and desks ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/990000/982000/981997/c724bace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Touring au Lac Neuchatel - Pet-friendly - Free WiFi - Breakfast available - Laundry 8.2 Very good 399 reviews £103 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=981997&PinnedHotelID=981997&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/970000/967400/967330/d10eba1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Beaulac Neuchatel - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 688 reviews £167 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=967330&PinnedHotelID=967330&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5320000/5313000/5312985/0146c4a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Alpes & Lac Neuchatel - 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Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 286 reviews £85 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=983810&PinnedHotelID=983810&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (CHF 20 per night) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children - 2 bars/lounges - 2 coffee shops/cafes - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Fiorello ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Business services - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 82-cm LED TV with cable channels ### More - Desk - Heating - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of CHF 25 (exact amount varies) at checkout ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 25, per pet, per night, plus a deposit of CHF 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 25.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 19.90 for adults and from CHF 11 for children - Self-parking fee: CHF 20 per night - Pet deposit: CHF 100 per stay - Pet fee: CHF 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 25.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number CHE-377.608.385 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Neuchatel City Hotel Hotel Neuchatel City Hotel Neuchatel Neuchatel City Hotel Hotel Neuchatel ## Frequently asked questions ### Is Neuchatel City Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of CHF 100 per stay and a fee of CHF 25 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Neuchatel City Hotel? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Neuchatel City Hotel on 30 Oct 2025 start from £98.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Neuchatel-Hotels-Neuchatel-City-Hotel.h71273618.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Neuchatel City Hotel? > Self-parking is available for CHF 20 per night. ### What time is check-in at Neuchatel City Hotel? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Neuchatel City Hotel? > Checkout is at 11:00 AM. ### Where is Neuchatel City Hotel located? > Located in the heart of Neuchatel, this hotel is steps away from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within 10 minutes. Neuchâtel Station is 7 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neuchatel City Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 68 8 - Good 100 6 - Okay 53 4 - Poor 16 2 - Terrible 20 ### 7.8/10 Cleanliness ### 7.8/10 Staff & service ### 6.8/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Marya 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient central location and reasonably priced accommodation ##### Marya Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Carl 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really good will stay again ##### Carl Stayed 2 nights in Jun 2025 ### 8/10 Good #### Sara 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good position near the station and the city centre. Room minimal and clean. ##### Sara Stayed 3 nights in Aug 2025 ### 8/10 Good #### Marika 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high. ##### Marika Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Miriam 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Helpful front desk. ##### Miriam Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carol 25 May 2025 Liked: Cleanliness Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown. ##### Carol Stayed 4 nights in May 2025 ### 6/10 Okay #### Jamie Mac 18 May 2025 Liked: Cleanliness, staff & service safe, convenient ##### Jamie Mac Stayed 2 nights in May 2025 ### 10/10 Excellent #### Aude 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect. ##### Aude Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Martin 14 Sept 2025 Liked: Cleanliness, staff & service, amenities The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep. ##### Martin Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sascha 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect stay in Perfect Location. Friendly staff and nice and huge room with balcony. The ratings were not the best- what we can’t commit. Would recommend the hotel any time. We had a superior double room and even the mini bar was included. Nice surprise …! When Neuchâtel again- the same hotel. Very central located - could do anything by foot. ##### Sascha Stayed 1 night in May 2025 ### 10/10 Excellent #### Stefania 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town ![](https://a.travel-assets.com/ugc/hotel-reviews/0b9905ca-5b2c-4675-bc66-44644c373bd2-1757704608098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1c7f5d2f-a1d4-4c14-b393-e0cf13c9f271-1757704605859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/418fae26-0014-452f-84ab-4b68ae02ef28-1757704603388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c31ce5d8-f621-4261-8682-c98a4f3c4ab7-1757704608566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stefania Stayed 1 night in Sep 2025 ### 6/10 Okay #### IHSUAN 19 Jun 2025 Liked: Cleanliness 4pm check in is strictly enforced......quite a shock ##### IHSUAN Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### ANNA 5 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice and comfortable bedrooms, great location and convenient ##### ANNA Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Tracy 3 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property was no frills but clean, quiet, and walkable ##### Tracy Stayed 3 nights in Jan 2025 ### 8/10 Good #### Kazutoshi 1 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good location. Walking distance from the station. ##### Kazutoshi Stayed 1 night in Oct 2024 ### 8/10 Good #### Gloria 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk ##### Gloria Stayed 1 night in Feb 2025 ### 6/10 Okay #### francesco 11 Jun 2025 Liked: Cleanliness, room comfort I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done. ##### francesco Stayed 1 night in Jun 2025 ### 6/10 Okay #### Maksim 25 May 2025 Disliked: Amenities, property conditions & facilities rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget” ##### Maksim Stayed 3 nights in May 2025 ### 8/10 Good #### James 12 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Neuchâtel Dec 2024 Convenient for station and city centre, bus stop within 25 metres. Clean room ##### James Stayed 2 nights in Dec 2024 ### 8/10 Good #### MARYSABEL 19 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Room spacious and clear, not AC but was very comfy Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel. ##### MARYSABEL Stayed 2 nights in Jul 2023 ### 8/10 Good #### Bryan 27 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities No ##### Bryan Stayed 2 nights in Mar 2025 ### 8/10 Good #### Susan 25 Sept 2024 Liked: Staff & service Good ##### Susan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Young Min 7 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to explore Neuchâtel. Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city. ##### Young Min Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Miguel 16 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly and caring staff The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel ##### Miguel Stayed 1 night in Oct 2023 ### 8/10 Good #### Yaw Peng 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Neuchatel City Hotel certainly is improving. It can be better. 1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help. 2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules. 3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge. 4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan. ##### Yaw Peng Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)