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An amazing hotel in a great location. The main issue is getting to and from the hotel after a certain time as the taxi can be pricey. But otherwise we had a great time and plan on coming back again in spring

The property was excellent the size , cleanliness and comfortable beds. The only downsize was the property was on the main road and it was busy.. But we didn't mind that as it was comfortable stay. And you need to pay for the parking it wasn't free. And the parking was underground and you need to be really pro. I wouldn't recommend for bigger car as well.

The location is amazing and for such a historic beautiful building the room was comfy and soundproof.the staff really helpful and friendly breakfast was ok but not worth 20 euros but my goodness the food in the restaurant was superb thankyou beautiful place to stay heidleberg is so very lovely.

We stayed here for one night on our way back to Brussels. The hotel was really clean and comfortable. The room was well appointed with a mini bar, comfy beds and air con. Staff were welcoming and breakfast was good too

We booked this as our plans changed last minute and it was the most wonderful surprise! It is a beautiful hotel, in the best location. The staff were extremely welcoming and helpful. The only tiny downside was the air conditioning wasn’t working but that was minor and didn’t affect our stay!

Lovely room and lovely staff. Enjoyed our stay very much.

good

Good breakfast

This hotel is in an ideal location on the main square in old Heidelberg. Everything is nearby that you might need. The staff are very friendly and helpful. They have a varied menu in the restaurant with typical German food. There was also a great selection in the Continental Breakfast. The room was very comfortable and clean which is most important to me. If you prefer a room with a view ask for a room at the front of the building although I suspect that could be quite noisy. I would...

Finding the entrance to the hotel was the only problem, l understand directions are being added to their advices.as the hotel is on the 7th level above the car park, the views over the old Town, and up to the Schloss are superb. It is very close to all attractions shops etc. The staff were especially helpful.

Very clean, well equipped room, pleasant lobby area. I didn't have breakfast, but it was very well positioned for cafes and restaurants. Also v good for the buses and trams on Bismarckplatz.

체크인 과정에서 담당자 부재로 약간 기다리기는 했으나 건물과 시설이 매우 깨끗했고, 4인 가족이 머무르기에 너무 편했습니다.

Travelling through the pandemic my stay at the Chester hotel was a very confident experience. The staff where very knowledgeable and decontamination procedures within the hotel where very good. Very big and comfortable room. Very recommended stay if travelling to Heidelberg.

Clean room, nice bar, friendly staff